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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys
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Cynox
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Mar 2 2017, 09:54 AM
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QUOTE(cucubud @ Mar 2 2017, 09:49 AM) What package are you on now? If VIP5, then may have to wait until June since VIP5 subscribers are paying the lowest fees. I am on VIP5, I guess I can't demand for early upgrade. I thought VIP5 users has already gone thru 1 free upgrade to VIP10 sometime last year? My brother's VIP5 is upgraded to VIP10 last year before the budget annoucement. Just not sure whether they will go thru another round of free upgrade again after annoucement.
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Cynox
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Mar 2 2017, 04:16 PM
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QUOTE(^Ware^wolf @ Mar 2 2017, 03:54 PM) i donno where u stay , but i get unifi since like 5yrs ago ...  my area just have Unifi since early last year but was reluctant to change from Streamyx 8mbps coz new 2 years contract as I may be moving house end of this year. But after the free upgrade is announced and was informed that i can shift my Unifi to new location, i quickly sign up before CNY in Jan 2017. Btw, those sign up online should get 1 month subscription free. Just got my first bill and confirm got 1 month discount.  But 1 month RM242.74 is a bit hard to swallow. Just hope that TM really slash the fee to half next year..... dreaming...????
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Cynox
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Mar 2 2017, 04:24 PM
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QUOTE(fruitie @ Mar 2 2017, 04:18 PM) Why your package is so expensive? Which plan is this? 50mbps all in with gst normal HyppTV package. Attached thumbnail(s)
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Cynox
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Mar 6 2017, 09:54 AM
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QUOTE(jazzkobis @ Mar 6 2017, 09:48 AM) same here  thought can get free upgrade by subcribing within january  i got my 50mbps Unifi in Jan 2017 and just able to check the "surprise" on March 1 and was prompt "Your Unifi will be upgraded from February 2017 onwards". I think it should be a mistake that some are getting the jumbo instead of free upgrade. You just follow up with TM again. But if for high rise then might be different story.
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Cynox
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Mar 6 2017, 04:55 PM
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QUOTE(cskean @ Mar 6 2017, 04:47 PM) Anyone called 100 to enquire about the free upgrade? I'm on the line with them and they told me that my upgrade is on JULY!!! I asked further why need so long, and they reply is by stages!!! Geramnya..... I think they feel geram too coz so many customers call them every day to chase the upgrade.  already told you all in stages from Feb to June 2017 you all still call and call and call...... for those not yet get the upgrade, I think just sit back and relax, eventually will be your turn, why the hurry? Of course for those getting the free HyppTV or Webe offer, better go chase or make noise if you are eligible for free upgrade.
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Cynox
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Mar 7 2017, 09:10 AM
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Just received sms that my Unifi credit limit has been adjusted to RM941, previously was RM630. Sign of impending upgrade from 50mbps to 100mbps?
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Cynox
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Mar 7 2017, 10:06 AM
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QUOTE(cfa28 @ Mar 7 2017, 09:33 AM) Yes, you can try to off and on your router to see if the upgrade had taken effect Else wait few more days for second sms I dun think mine will be upgraded so soon else others will definitely rage hearing it. I just got the Unifi 50mbps package installed end of Jan 2017 before CNY. Actually my usage has not been much since the installation, mainly watching youtube, some minor torrenting, Android ROM download, etc, really all lite stuff. So not really so  over the free upgrade but of course sooner is better than later.
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Cynox
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Mar 7 2017, 10:09 AM
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QUOTE(NeuroOne @ Mar 7 2017, 09:15 AM) guys, is there any way of accessing the Unifi Tp-link C1200 router without manually resetting it? i forgot my password and now have used up 8 out of 10 tries.. maybe it is too late to say this now but it is always a good practice to write your password and stick it on the router. I always write down the admin and wifi password and stick it big big on the router. So I can set whatever long and super complicated password.
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Cynox
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Mar 7 2017, 10:48 AM
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QUOTE(lyc1982 @ Mar 7 2017, 10:46 AM) but...when upgraded to 100Mbps, you will still pay the same amount that you pay for 50Mbps...? how will that affect the credit limit ? yes, good question. I am wondering that too but looks like it is a system auto generated "feature".  I think fruitie also got that increase credit limit sms around her free upgrade.
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Cynox
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Mar 7 2017, 11:38 AM
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QUOTE(angel-girl @ Mar 7 2017, 11:36 AM) wa july?!! which area are you from? Johor bahru. There is a confirmation emailed to me and it says otherwise. Attached thumbnail(s)
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Cynox
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Mar 7 2017, 11:53 AM
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QUOTE(angel-girl @ Mar 7 2017, 11:44 AM) this is the first time you check is it? No. I checked few times already. Check before March 1 and was prompted to check back on March 1. So March 1 checked again and was prompted Upgrade will be done from Feb 2017 onwards. Just got the increase credit limit sms this morning, so just checked again and then got the above confirmation. QUOTE(fruitie @ Mar 7 2017, 11:49 AM) I just got my new box in Dec and this is my first time bringing it to overseas. I will be bringing it to all my business trips in the future.  can share which android box you have? I am looking for one too.
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Cynox
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Mar 7 2017, 12:01 PM
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QUOTE(Dozz @ Mar 7 2017, 11:55 AM) What offer you received when you check last time? jumbo and webe? No, just a message pop out saying "Upgrade will be done from Feb 2017 onwards." QUOTE(fruitie @ Mar 7 2017, 11:56 AM) ok. QUOTE(angel-girl @ Mar 7 2017, 11:57 AM) previously i need to manually "select" to upgrade or not to upgrade. yours just says will be upgraded from feb onwards? yes, before today, only a message pop out saying "Upgrade will be done from Feb 2017 onwards." Only today the option to upgrade to 100mbps is shown and I clicked on to select " To Upgrade".
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Cynox
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Mar 7 2017, 01:39 PM
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QUOTE(skylinelover @ Mar 7 2017, 01:30 PM) I think the free upgrade promo is no longer available at the moment after Feb 28, 2017. You have missed the first train coz i believe it will be available again later. QUOTE(lyc1982 @ Mar 7 2017, 01:33 PM) i got the same - "Upgrade will be done from March 2017 onwards" no selection at all. so...should i re-check again ? yes, of course you can check every day.  i did check whenever I am free.
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Cynox
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Mar 7 2017, 01:42 PM
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QUOTE(lyc1982 @ Mar 7 2017, 01:40 PM) the reason i'm asking is...afraid of getting "will be upgraded from july onwards"...instead of feb onwards haha even if you got the "will be upgraded from july onwards" you have no other choice other than waiting. But I think they just put a longer timeline to be safe, actual upgrade will be sooner.
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Cynox
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Mar 7 2017, 05:13 PM
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QUOTE(NeuroOne @ Mar 7 2017, 03:40 PM) thats what i'm afraid of settings semua lari nasib baik the installer gave me the PPOE pssword ya la. my mistake. i just stick the PPOE pssword and not the admin pssword set a different admin pssword and now forgot what it is... since you have the Unifi password then should be ok lah, just reset and set it up again. Not much setting to do inside the router actually.
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Cynox
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Mar 7 2017, 09:13 PM
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QUOTE(roosie @ Mar 7 2017, 08:48 PM) Reporting my experience at my house at The Lake Residence, Puchong. After having Unifi 30Mbps installed on 18/2, I really thought that I would get the free speed upgrade to 50Mbps. However, after having check the thankyousurprise microsite 2x on 2 different dates, I was not offered that upgrade, instead got the offer of either free Jumbo pack or Webe sub. I have also engaged their CS via TM Chat, and still no joy. Reason given was that my area has "technical limitation" and it is clearly stated in their TnC that is a valid reason for not offering the speed upgrade. I am so disappointed learning that. Just wondering if anyone else at my taman is experiencing the same thing? Does anyone else also have installed 50Mbps at my taman? Have you tried apply for 50mbps package for the same roll of your house? I actually tried "apply" for 100mbps before I apply for 50mbps package to be upgraded to 100mbps. But of course i am not sure whether this is an accurate way of testing it out.
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Cynox
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Mar 22 2017, 09:40 AM
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QUOTE(yikyeou @ Mar 22 2017, 09:29 AM) Hi guys, wanna check with you guys, when you all register for Unifi, how long it takes from registration to installation date? =) Moving into my new apartment soon but haven't get key, thinking I should apply first so once I move in not long they can come install.... hmmm... I apply online registration on Wednesday, they process the order on Thursday and come install on Sunday. Those waiting for long is mainly becoz of lack of ports, etc. Else, should be very fast.
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Cynox
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Apr 20 2017, 05:54 PM
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QUOTE(frozzbyte @ Apr 20 2017, 05:47 PM) Just got the SMS saying my Unifi plan has been updated. Can't wait to go back and test 100Mbps wow.. nice.. so the next wave for upgrading 50mbps to 100mbps is starting?
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Cynox
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Apr 23 2017, 03:14 PM
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QUOTE(GamaX320 @ Apr 23 2017, 03:11 PM) aldy end of April where my upgrade from 30mbps to 50mbps T.T you still bother by the timing. I have just prepared myself to sit back and relax, dun bother to keep track the upgrade, if it comes sooner then good, else just put it aside - not really important.
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