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Unifi Official TM UniFi High Speed Broadband Thread V30, Speed Upgrade Coming. Be Patience Guys

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jusbella
post Mar 3 2017, 11:06 AM

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Yup, my friend 30, me 20.

But then I register earlier than him.

Then he got free upgraded while I'm still waiting until now still no news from tm.


QUOTE(NyOx @ Mar 3 2017, 11:02 AM)
seriously? demmm bangwall.gif
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jusbella
post Mar 3 2017, 12:54 PM

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Not sure tm got how many bandwidth, but for sure they're managed speed, it'll not congested.

Otherwise the speed assigned to that area is 1gbps and everybody take up over 1gbps then it'll caused congestion.


QUOTE(LostAndFound @ Mar 3 2017, 12:50 PM)
Sg Long, you student ah? 6/8 houses on UniFi, imagine the congestion when all upgrade.
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jusbella
post Mar 3 2017, 12:55 PM

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VIP 20?


QUOTE(NyOx @ Mar 3 2017, 12:52 PM)
same goes as me. still wait.
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jusbella
post Mar 3 2017, 01:09 PM

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Yes I feel so too VIP 20 is low priority.


QUOTE(kkm @ Mar 3 2017, 01:02 PM)
Looks like VIP20 upgrades are low in priority too...

How many people here got 20-50 upgrade already?
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jusbella
post Mar 4 2017, 09:40 AM

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My cousin from puchong n melaka still pending.


QUOTE(fila97 @ Mar 4 2017, 09:27 AM)
any 30 --> 50 users still pending upgrade?
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jusbella
post Mar 4 2017, 05:05 PM

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He mention he go TM Point to do upgrade to 100mbps

QUOTE(mztang52 @ Mar 4 2017, 05:03 PM)
Did TM send an email about your upgrade from 20Mbps to 100Mbps?
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jusbella
post Mar 7 2017, 07:23 PM

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For me I got this message when I fill again: Your UniFi will be upgraded from March 2017 onwards

QUOTE(kennydy1990 @ Mar 7 2017, 07:16 PM)
How does the message look like for those got upgraded and go to : tm.com.my/thankyousurprise and fill the form again?
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jusbella
post Mar 8 2017, 07:37 AM

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Maybe thank you surprise website?


QUOTE(cucubud @ Mar 8 2017, 07:23 AM)
If you didn't receive the sms, how did you get this message?
"Congratulation!
Your UniFi has been successfully upgraded
"
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jusbella
post Mar 10 2017, 06:41 AM

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Repeater will get half of its speed, won't get full speed.


QUOTE(Chriss @ Mar 10 2017, 01:26 AM)
Wifi connected to asus RT-N14UHP 2.4ghz (repeater mode) because my unifi wifi modem at 1st floor while my pc at ground floor rclxub.gif
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jusbella
post Mar 10 2017, 10:25 AM

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Wi-Fi bridge to bridge via wifi will get half of the original speed, if there is a lot interference of cos you'll getting lesser speed.

The always best choice is use LAN cable, connect it as DHCP router, then you will get full / same speed.

You can view more information here: https://www.cnet.com/forums/discussions/do-...in-half-534670/


QUOTE(lyc1982 @ Mar 10 2017, 09:38 AM)
just wanna share my experience...

my desktop pc internet is connected via repeater / range extender on 2nd floor...speedtest is showing 30+Mbps download speed for my 30Mbps package...is that not the true speed ?
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jusbella
post Mar 12 2017, 01:50 PM

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Yeah right, they are not stupid at all.


QUOTE(sHawTY @ Mar 12 2017, 01:45 PM)
If that address has Streamyx, you still have to continue the contract but with Streamyx instead

And you need to provide a valid proof that you're moving to that place. Such as renting contract or an the house grant under your name / parent's name
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jusbella
post Mar 12 2017, 11:57 PM

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Lol I'm also waiting.

Cannot do anything, just live presently, pursue my dream. Eventually the upgrade will come, waiting cannot change my life:)

QUOTE(akping_1 @ Mar 12 2017, 11:55 PM)
Sad to c how TM handle the case for VIP20 upgrade....
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jusbella
post Mar 14 2017, 05:43 PM

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Just chat with TM live chat, they can check when my speed upgrade will be upgraded, and guess what? For 2 years VIP20 and link cc for autopay never miss any payment at all, they said my speed upgrade will be activated on JULY 17!!!

I ask them, is it top priority is given to ADV30 and 50 only? Then they reply "even we here dont have the answer sir/madam. all up to the TM execution team (for the campaign)"

Its unfair, due to my friend register ADV30 on Nov 16, when TY campaign started and I register very earlier than him, and he get the free upgrade speed on Feb 2017!!!

Good job TM!

This post has been edited by jusbella: Mar 14 2017, 05:45 PM
jusbella
post Mar 15 2017, 12:17 PM

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QUOTE(LNB1 @ Mar 15 2017, 12:15 PM)
where got rm129 bro, minimum now is rm179 for 30mbps
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Got, soon will be introduce.
jusbella
post Mar 15 2017, 06:08 PM

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189 free upgrade to 50mbps
179 no free upgrade

QUOTE(monkeybeh @ Mar 15 2017, 04:33 PM)
Unifi 30Mbps: RM 179
Unifi 30Mbps OKU package: RM 189

TM: because fuck logics!
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jusbella
post Mar 16 2017, 12:10 AM

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Mine VIP20 for 2 years and was queue to July for new speed activation.


QUOTE(muhammadnajmi96 @ Mar 15 2017, 11:06 PM)
we're in the same boat. waiting patiently since it already stated the upgrade will occur from February until june.
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jusbella
post Mar 16 2017, 01:31 AM

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Rm249 + Rm60 jumbo pack = rm309 + gst = rm327.54.

See how tm treat those pay higher than adv.

Upgrade to adv50 I got, but July only will be activated. They put me on July schedule!


QUOTE(Icehart @ Mar 16 2017, 01:27 AM)
How much you paying for VIP 20?
Whats the upgrade package?
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This post has been edited by jusbella: Mar 16 2017, 01:32 AM
jusbella
post Mar 16 2017, 01:41 AM

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What means?

I'm currently vip 20 subscriber and eligible free upgrade to adv50.


QUOTE(Icehart @ Mar 16 2017, 01:39 AM)
RM 249 and getting 50Mbps upgrade is not exactly an upgrade.
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jusbella
post Mar 16 2017, 01:51 AM

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Last time I'm subscribe vip20 for rm249.

Thanks for let me know, tm think we are dumb. I'll complaint and see what can do.

QUOTE(Icehart @ Mar 16 2017, 01:47 AM)
I'm paying RM 249 and getting 100Mbps upgrade.
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jusbella
post Mar 18 2017, 12:53 PM

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They put vip20 on July for activation.

I called them they confirm my vip20 will upgraded to adv50 by July.


QUOTE(hafez13 @ Mar 18 2017, 12:49 PM)
anyone who is 20mbps has upgraded to 50mbps? I did not yet received any sms or update
from shah alam btw. icon_question.gif
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