Hey everyone,
I just want to share my bad experience regarding FSM Managed Portfolio for your information.
I have been investing regularly with FSM for nearly 2 years. My DIY Portfolio is 100% equity while my Managed Portfolio is Moderately Aggressive (75% equity & 25 bond).
For the whole duration, I have noticed that DIY portfolio had better returns and incurred less loss compared to the Managed Portfolio.
7th Dec 18I have decided to cut my losses and sell 100% MP. I know that 1 year+ is too short to judge their MP performance but I have decided to invest it elsewhere.
11st Dec 18Confirmation of the sale. However, I noticed that roughly 10% of the amount is missing. Contacted FSM Customer Client and they informed that a portion is under rebalancing and he told that the remaining portion will be
automatically redeemed after the rebalancing action is done.
19th Dec 18FSM banked in the proceeds from the sale made on 7th Dec 18.
24th Dec 18Still no info of the remaining 10%, I contacted FSM to know when I can get the money.
26th Dec 18FSM replied and informed me that they will sell the remaining units on the 27th Dec 18 which is
T+13 after my first sale order. I don't believe that the rebalancing action took longer than my first sales order which was
T+7.
27th Dec 18I asked FSM if they have forgotten their commitment to sell the remaining units once the rebalancing action is completed. They replied that it is standard FSM practice to sell it at the remaining units at the end of the month.
How convenient?! I replied that I don't see such practice is stated on their website and it was contradicting what his colleague told me (verbally and black & white). He apologised and thanked me for the feedback. They will improve and offered me 0% sales charge for the next order which I refused as a sign of protest.
So, in the end, the remaining units have suffered additional decline especially on the 24th Dec 18 and i have to wait another 7 working days to get the rest of my money.
agree.... the MP is a joke.
I withdraw partial on October too. but the real amount after T+10 is less than the estimated amount. wtf... later cash account only return 10 myr.
jilaka.
statement also not clear on selling.
now withdraw fully. tired of that shit.