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TM Thank You Surprise, screw you surprise
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Chriss
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 Mar 27 2017, 08:39 PM
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QUOTE(firdausbhari @ Mar 27 2017, 06:27 PM) got technical issue bla bla bla to ensure no issues occur in the future bla bla bla okay whatever. at some point, they mentioned my contract has ended. if renew for 12months, entitled another free router, which is the new tplink c1200 i guess. I was hoping at least they can provide me when i can get my surprise. Not too bad if they can offer me free router as well  teeAM |
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yoongjun
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Mar 28 2017, 11:23 AM
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Getting Started
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QUOTE(Slyke @ Mar 27 2017, 07:33 PM) Already upgraded but still not feeling the speed yet, maybe it was because I'm on wifi? Didn't test it out on cable though, tried speedtest with wifi and I get around 70+mbps Upgrade from 50-100mbps need to change modem? I asked once before they said might need to change the unifi modem to support the speed or something. |
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lyt25_1234
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Mar 28 2017, 12:11 PM
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QUOTE(yoongjun @ Mar 28 2017, 11:23 AM) Upgrade from 50-100mbps need to change modem? I asked once before they said might need to change the unifi modem to support the speed or something. Can u confirm that really need to change modem? |
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Slyke
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Mar 28 2017, 01:29 PM
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QUOTE(yoongjun @ Mar 28 2017, 11:23 AM) Upgrade from 50-100mbps need to change modem? I asked once before they said might need to change the unifi modem to support the speed or something. QUOTE(lyt25_1234 @ Mar 28 2017, 12:11 PM) Can u confirm that really need to change modem? I don't change yet, but it is above 50mbps |
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YoungMan
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Mar 28 2017, 01:47 PM
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QUOTE(lyt25_1234 @ Mar 28 2017, 01:11 PM) Can u confirm that really need to change modem? I think that is not to worry. if need be, TM will change for you. but if you already buy a better router, then just forget about TM's one. |
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Chriss
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Mar 28 2017, 05:46 PM
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QUOTE(YoungMan @ Mar 28 2017, 01:47 PM) I think that is not to worry. if need be, TM will change for you. but if you already buy a better router, then just forget about TM's one. ok i wait for tm to change mine later with surprise  |
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Dickong
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Mar 30 2017, 01:59 PM
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Ytd got sms from telecom inform me my area maintaince from 12am to 6am initialy i though it was a upgrade but then today got another sms stating my oder id done n later receive email informing me i subscribe to hypp iptv promo plan A. Call up 100 n the official told me its a package after your speed upgrade. I was surprise n ask her to repeat about my speed upgrade n say ya your speed being upgrade from 10m to 30m. As of today i believe i am suppose to be 1st one upgrade from 10 to 30
This post has been edited by Dickong: Mar 30 2017, 02:00 PM
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abubin
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Mar 30 2017, 04:09 PM
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few days ago i got message from tm saying my upgrade is done. I just need to turn off my router for 10 min and then will get new speed.
What I did is just disconnect and reconnect. Then get new speed. Yeah!!!
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DoomerX
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Mar 30 2017, 09:29 PM
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Getting Started
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QUOTE(zwanvedder @ Mar 21 2017, 11:10 AM) still got I think...mine registered on 6 mac n installation on 9mac, then fill up free upgrade program, immediately got email regarding free upgrade will be on july onwards (better late than never  ) I just checked with TM....they told me the offer for free upgrade ended at 28 Feb. So no free speed upgrade for me.  Technician will come install tomorrow. Guess i will have to stick to 30mbps  |
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JohnLai
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Mar 30 2017, 10:46 PM
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QUOTE(DoomerX @ Mar 30 2017, 09:29 PM) I just checked with TM....they told me the offer for free upgrade ended at 28 Feb. So no free speed upgrade for me. Technician will come install tomorrow. Guess i will have to stick to 30mbps If they pull that crap with me next month, I will reject the installation.  |
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Chriss
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Mar 30 2017, 11:05 PM
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QUOTE(abubin @ Mar 30 2017, 04:09 PM) few days ago i got message from tm saying my upgrade is done. I just need to turn off my router for 10 min and then will get new speed. What I did is just disconnect and reconnect. Then get new speed. Yeah!!! congrats welcome to club 28 |
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YoungMan
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Mar 31 2017, 08:28 AM
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QUOTE(JohnLai @ Mar 30 2017, 11:46 PM) If they pull that crap with me next month, I will reject the installation. You also apply Unifi already? |
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SUSraynman
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Mar 31 2017, 11:19 AM
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QUOTE(Green_lemontea @ Mar 31 2017, 11:18 AM) Who told you? |
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JohnLai
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Mar 31 2017, 11:26 AM
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QUOTE(YoungMan @ Mar 31 2017, 08:28 AM) You also apply Unifi already? For my second house. The installation will be done from April to June. The agent promised me that 30Mbps will be upgraded to 50Mbps for free in June. |
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YoungMan
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Mar 31 2017, 12:03 PM
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QUOTE(JohnLai @ Mar 31 2017, 12:26 PM) For my second house. The installation will be done from April to June. The agent promised me that 30Mbps will be upgraded to 50Mbps for free in June. Hopefully they will keep their promise. As for streamyx, I also hope to get some good news because tomorrow is April already. |
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Chriss
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Mar 31 2017, 12:39 PM
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QUOTE(YoungMan @ Mar 31 2017, 12:03 PM) Hopefully they will keep their promise. As for streamyx, I also hope to get some good news because tomorrow is April already. Dont expect tm can come out with final answer towards unif**k & shitmyx free upgrade. Im getting 'tai chi' answer from their cs be it at their tm point or online. Today their cs told me sometime in july  |
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monkeybeh
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Mar 31 2017, 01:03 PM
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QUOTE(YoungMan @ Mar 31 2017, 12:03 PM) Hopefully they will keep their promise. As for streamyx, I also hope to get some good news because tomorrow is April already. Here's the surprise for Streamyx users tomorrow..... : » Click to show Spoiler - click again to hide... « please come back again later |
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SUSpakji
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Mar 31 2017, 01:39 PM
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QUOTE(monkeybeh @ Mar 31 2017, 01:03 PM) Here's the surprise for Streamyx users tomorrow..... : » Click to show Spoiler - click again to hide... « please come back again later tomorow april fool |
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Green_lemontea
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Mar 31 2017, 02:40 PM
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Getting Started
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QUOTE(raynman @ Mar 31 2017, 11:19 AM) Support from TM live chat |
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