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 TM Thank You Surprise, screw you surprise

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YoungMan
post Mar 31 2017, 04:02 PM

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QUOTE(Chriss @ Mar 31 2017, 01:39 PM)
Dont expect tm can come out with final answer towards unif**k & shitmyx free upgrade. Im getting 'tai chi' answer from their cs be it at their tm point or online.  mad.gif  mad.gif  mad.gif
Today their cs told me sometime in july  bangwall.gif
*
But looks like there is still hope for Unifi, unlike streamyx which doesn't seem to have any upgrade til now.
win44
post Apr 3 2017, 10:02 AM

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Feels cheated by TM.
They offer and heavily advertise their free speed upgrade. So i registered before december.

And their "surprise" is that i do not get free speed upgrade. i get Hypttv jumbo pack. WTH, i do not even have a TV, what use is this!!
Cheated me by making me register before December 2016. Then extend their promo period. Then now do not follow their word.
They say due to technical capability issue.

Whatever la... cheat people is cheating people. Terms and conditions save u from the customer. I will never believe in any TM promo unless i get what is promised upfront.

reanimation_84
post Apr 3 2017, 10:06 AM

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I got the upgrade from 10 to 30 mbps. When i registered in Dec 2016 for the tm surprise it was mentioned no contract extension. But when i got the email notification about he upgrade it mention contract: unifi 24 months. WTF?
mackcyber
post Apr 7 2017, 04:48 PM

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UNIFI LITE
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https://amanz.my/2017134873/

This post has been edited by mackcyber: Apr 7 2017, 04:50 PM
sg999
post Apr 7 2017, 07:34 PM

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until now cant get the free speed upgrade.
afiq10
post Apr 7 2017, 10:58 PM

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What im hoping for tm suprise for streamyx users is

- free upgrade unifi lite (very unlikely)
- different/cheaper cost unifi lite rather than RM149 for new registering users.

can try pray hard
chenhui87
post Apr 8 2017, 08:36 PM

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still no update for streamyx user?
rhytion
post Apr 8 2017, 09:08 PM

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QUOTE(afiq10 @ Apr 7 2017, 10:58 PM)
What im hoping for tm suprise for streamyx users is

- free upgrade unifi lite (very unlikely)
- different/cheaper cost unifi lite rather than RM149 for new registering users.

can try pray hard
*
Lol, if it's cheaper than RM140 then Streamyx users not getting it will rage, unless TM lower the prices of other packages which is even more unlikely to happen.

afiq10
post Apr 8 2017, 09:57 PM

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QUOTE(rhytion @ Apr 8 2017, 09:08 PM)
Lol, if it's cheaper than RM140 then Streamyx users not getting it will rage, unless TM lower the prices of other packages which is even more unlikely to happen.
*
this is tm lulz.. anything is possible..

many ppl already rage at TM bout streamyx webe suprise lmao..

no action
Auraguy
post Apr 9 2017, 10:43 PM

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I keep getting "Your UniFi will be upgraded from March 2017 onwards"... Until today still 30mbps. Where is my 50mbps!?
soonwai
post Apr 9 2017, 11:00 PM


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QUOTE(Auraguy @ Apr 9 2017, 10:43 PM)
I keep getting "Your UniFi will be upgraded from March 2017 onwards"... Until today still 30mbps. Where is my 50mbps!?
*
I get the same message. I also ask Live Chat. It's coming in July! So excited. Can't wait. Already set reminder for 31/7. Hope it's not delayed.
user posted image

This post has been edited by soonwai: Apr 9 2017, 11:08 PM
Chriss
post Apr 10 2017, 12:16 AM

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QUOTE(soonwai @ Apr 9 2017, 11:00 PM)
I get the same message. I also ask Live Chat. It's coming in July! So excited. Can't wait. Already set reminder for 31/7. Hope it's not delayed.
user posted image
*
bruce.gif TeeAmm

salimbest83
post Apr 10 2017, 08:08 AM

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untung ler
cucubud
post Apr 10 2017, 09:09 AM

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QUOTE(soonwai @ Apr 9 2017, 11:00 PM)
I get the same message. I also ask Live Chat. It's coming in July! So excited. Can't wait. Already set reminder for 31/7. Hope it's not delayed.
user posted image
*
Hahaha, as expected, TM wants to shut us up with this type of reply.
If they say from March till July, people will call them every month to bug them.
Now they said in July, you guys will have to wait until end of July to bug them again.
And if they upgrade your speed in June, you will praise them for an early upgrade.

Anyway, this will be my answer if I am the CS facing this question.
sg999
post Apr 11 2017, 05:31 PM

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Nuraini
one moment please
Nuraini
thank you for waiting
Nuraini
yourpackage will upgrade on July 2017

CHEAH
why so late
CHEAH
when i apply on tmpoint
CHEAH
they told me on jan


Nuraini
we upgrade in phases
Nuraini
start from january till april for accepting the free upgrade offer in microsite
Nuraini
start from march till july upgrade activity by phases


CHEAH
so mine account comfirmed fall on july? or anytime from now to july?
Nuraini
yes. your package will upgrade in July 2017

===
See, my package will upgrade in July 2017 pula


TrollNoob
post Apr 11 2017, 06:34 PM

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QUOTE(Auraguy @ Apr 9 2017, 10:43 PM)
I keep getting "Your UniFi will be upgraded from March 2017 onwards"... Until today still 30mbps. Where is my 50mbps!?
*
no use la...

upgraded to 50Mbps but always "logged out" and have to restart sometimes 3 times per night.. already changed modem 3 time.

also, the line is damn slow around 12 am until 7 am.
YoungMan
post Apr 11 2017, 07:51 PM

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QUOTE(sg999 @ Apr 11 2017, 06:31 PM)
Nuraini
one moment please
Nuraini
thank you for waiting
Nuraini
yourpackage will upgrade on July 2017

CHEAH
why so late
CHEAH
when i apply on tmpoint
CHEAH
they told me on jan
Nuraini
we upgrade in phases
Nuraini
start from january till april for accepting the free upgrade offer in microsite
Nuraini
start from march till july upgrade activity by phases
CHEAH
so mine account comfirmed fall on july? or anytime from now to july?
Nuraini
yes. your package will upgrade in July 2017

===
See, my package will upgrade in July 2017 pula
*
Untunglah dapat free upgrade. Streamyx never get upgraded for free it seems.
soonwai
post Apr 11 2017, 09:28 PM


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2 of my friends got upgraded today, 30-50mbps. 1 in Taman Seputeh and 1 in Taman Wawasan, Ampang. Mine is coming in July! rclxms.gif

This post has been edited by soonwai: Apr 11 2017, 09:28 PM
s2000c
post Apr 11 2017, 10:45 PM

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crazy wait , even for 8mpbs , free hyptv, wait few month
kelvinfixx
post Apr 11 2017, 10:52 PM

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QUOTE(soonwai @ Apr 9 2017, 11:00 PM)
I get the same message. I also ask Live Chat. It's coming in July! So excited. Can't wait. Already set reminder for 31/7. Hope it's not delayed.
user posted image
*
Same name same reply. I think she is boring replying the same question.

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