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 TM Thank You Surprise, screw you surprise

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YoungMan
post Mar 13 2017, 01:48 PM

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QUOTE(HariszKilz @ Mar 12 2017, 11:47 PM)
Don't be sad as TM will introduce new Streamyx package by June 2017.I heard it will be 10Mbps and most people will get it (Subject to technical testing and shits).Some said it will name as UniFi Lite 10Mbps..So yeah
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But that one not free upgrade lor... heard it's RM149. They should upgrade those below 4mb to 4mb at the very least.
YoungMan
post Mar 13 2017, 09:29 PM

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QUOTE(HariszKilz @ Mar 13 2017, 09:51 PM)
Yeh.The price is somewhere between that.I don't mind since I'm paying RM148 for 4Mbps Streamyx..Just add RM1 only.Anyway,I agree,they should lower the price as new subscribers get RM140 for 8Mbps while existing customers have to mereput at the RM148 price..Sad sia,Hope TM will call me in April 2017 to upgrade to 8Mbps at the same price or something.
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agree. But they need to seriously think of lower the price. imagine someone pay 110 just for 1mb, and if their area can't support the new upgrade, it's unfair. And speaking of which, Unifi subscribers get free upgrade while streamyx subscribers force to pay in order to upgrade.
QUOTE(HariszKilz @ Mar 13 2017, 09:53 PM)
I need you need to add a little bit of money for that package.I already message TM for confirmation and they said to go to TM Point to confirm.As far as I know,most place with no UniFi/Fibre coverage will have it
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I believe many place not covered yet.

YoungMan
post Mar 14 2017, 10:35 AM

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[quote=ClarenceT,Mar 14 2017, 10:59 AM]
[quote=YoungMan,Mar 13 2017, 09:29 PM]
agree. But they need to seriously think of lower the price. imagine someone pay 110 just for 1mb, and if their area can't support the new upgrade, it's unfair. And speaking of which, Unifi subscribers get free upgrade while streamyx subscribers force to pay in order to upgrade.

Alternatively, some Streamyx 1-2 mbps customer may go for Digi Broadband - RM30 for 6GB, RM60 for 20GB, RM100 for 50GB, or RM110 for "25GB at weekdays + Unlimited GB at weekends + unlimited national calls". LTE speed >10mbps and use handphone for hotspot (modem).
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[/quote]
Yay, smart. promoting Digi in TM's topic. btw, if you share the broadband with whole family at home like most people do with streamyx, the quota will finish in no time. But if you don't share, each one of your family members using internet will have to subscribe own line, Digi untung banyak. laugh.gif
YoungMan
post Mar 17 2017, 11:39 AM

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WTF, 6 months useless insurance. still hopeful for the day when streamyx package can be standardize. at least upgrade those lower package to minimum 4mb. I think most not heavy users are more than willing to pay RM88 for 4mb rather than RM149 for UniFi lite. can throw out those lower packages already.
YoungMan
post Mar 17 2017, 02:24 PM

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QUOTE(nescafe_es @ Mar 17 2017, 12:45 PM)
4MB is RM149 nowadays
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QUOTE(ClarenceT @ Mar 17 2017, 01:12 PM)
The price for 4mbps is RM148.40 (RM140+GST), for new user it is RM137.80. So we are willing to upgrade to Unifi RM129/149(+GST) package. 4mbps @ RM88(+GST) was created to help low-income users at sub-urban/kampung areas only, and those users will be unlikely to get FTTH service. Don't take it for granted and don't expect too much if you are already subsidised by those urban users who are paying full tariff.
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I am aware of that. but yet again, just saying that tM can really lower the price for 4mb to rm88. if RM140>129, of course it is better to go for RM129 for 10mb. Then the existing 4mb package can be offer at a more affordable price so that some who may not want to go for rm129 can go for, say rm88.

QUOTE(tek_kee @ Mar 17 2017, 02:18 PM)
checked via tm live chat yesterday regarding the upgrade, was told my account upgrade will be in July  rolleyes.gif
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UniFi or streamyx?
YoungMan
post Mar 19 2017, 08:12 PM

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QUOTE(jaijaidin @ Mar 19 2017, 04:14 PM)
TM thank you surprise gave me upgrade to 50mbos from 30mbps but before i never get close to 85% of download speed (wifi and close proximity).
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Go get yourself a good router.
YoungMan
post Mar 23 2017, 08:43 PM

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QUOTE(abubin @ Mar 23 2017, 07:10 PM)
should we join forces and all lodge complain to mcmc?
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Trust me, MCMC will just close the case. You can look at the streamyx unfair treatment threat.
YoungMan
post Mar 24 2017, 08:21 AM

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QUOTE(boonhan @ Mar 23 2017, 11:12 PM)
Thats how report stated they "solved" 99% of the cases reported.
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smile.gif
All of us who made a report here are contributing to their statistics.
YoungMan
post Mar 28 2017, 01:47 PM

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QUOTE(lyt25_1234 @ Mar 28 2017, 01:11 PM)
Can u confirm that really need to change modem?
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I think that is not to worry. if need be, TM will change for you. but if you already buy a better router, then just forget about TM's one.
YoungMan
post Mar 31 2017, 08:28 AM

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QUOTE(JohnLai @ Mar 30 2017, 11:46 PM)
If they pull that crap with me next month, I will reject the installation. vmad.gif  vmad.gif
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You also apply Unifi already?
YoungMan
post Mar 31 2017, 12:03 PM

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QUOTE(JohnLai @ Mar 31 2017, 12:26 PM)
For my second house.
The installation will be done from April to June.
The agent promised me that 30Mbps will be upgraded to 50Mbps for free in June.
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Hopefully they will keep their promise. As for streamyx, I also hope to get some good news because tomorrow is April already.
YoungMan
post Mar 31 2017, 04:02 PM

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QUOTE(Chriss @ Mar 31 2017, 01:39 PM)
Dont expect tm can come out with final answer towards unif**k & shitmyx free upgrade. Im getting 'tai chi' answer from their cs be it at their tm point or online.  mad.gif  mad.gif  mad.gif
Today their cs told me sometime in july  bangwall.gif
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But looks like there is still hope for Unifi, unlike streamyx which doesn't seem to have any upgrade til now.
YoungMan
post Apr 11 2017, 07:51 PM

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QUOTE(sg999 @ Apr 11 2017, 06:31 PM)
Nuraini
one moment please
Nuraini
thank you for waiting
Nuraini
yourpackage will upgrade on July 2017

CHEAH
why so late
CHEAH
when i apply on tmpoint
CHEAH
they told me on jan
Nuraini
we upgrade in phases
Nuraini
start from january till april for accepting the free upgrade offer in microsite
Nuraini
start from march till july upgrade activity by phases
CHEAH
so mine account comfirmed fall on july? or anytime from now to july?
Nuraini
yes. your package will upgrade in July 2017

===
See, my package will upgrade in July 2017 pula
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Untunglah dapat free upgrade. Streamyx never get upgraded for free it seems.
YoungMan
post Apr 15 2017, 11:13 PM

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QUOTE(DreamChaser @ Apr 15 2017, 10:41 PM)
got this in my bill today... checked my speed and was upgraded to 10Mbps download and 5mbps upload... But then this will be asymmetrical or symmetrical?
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10mb download and 5mb upload is asymmetrical.
YoungMan
post Apr 16 2017, 05:44 PM

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QUOTE(&pilun @ Apr 16 2017, 06:17 PM)
New reg 4mbs rm120 edi exclude gst
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Any source or announcement to confirm this? or just price from agent.
YoungMan
post Apr 17 2017, 06:41 PM

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QUOTE(crackedbox @ Apr 17 2017, 03:41 PM)
earlier i didn't qualify for the upgrade.
called up a friend working in tm and he sorted it out for me.
so glad smile.gif
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Upgrade from what to what? story sikit.
YoungMan
post May 31 2017, 10:08 AM

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Anyone check the thank you surprise page? I got this just now.


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YoungMan
post Jun 1 2017, 01:40 PM

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QUOTE(kkm @ Jun 1 2017, 12:39 AM)
Graphic didn't load lar...
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Don't know why... the page only show like that.


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YoungMan
post Jun 1 2017, 01:58 PM

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QUOTE(magnesium @ Jun 1 2017, 02:45 PM)
no more tm thank you page?
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It was still available 2 days ago and now they took it down. good lah, nothing surprise anyway.
YoungMan
post Jun 20 2017, 10:08 AM

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Relax lah. Unifi users sure get the upgrade stage by stage. Only we streamyx user get f*** from them.

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