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TM Thank You Surprise, screw you surprise
Ckmwpy0370
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Aug 17 2017, 08:54 AM
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QUOTE(hitz666 @ Aug 15 2017, 02:12 PM) Just got mine upgraded 30 -> 50 mbps last week, staying at Taman TTDI Jaya My laptop and phone both getting max speed at 50mbps, but my pc only max at 35mbps, distance is within 5m from router, maybe due to aztech wireless adapter? One of the reason is your WIfi speed is being shared on laptop, phones,and others. Therefore, your wifi signal usually will drop because of load sharing
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JuneResources
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Aug 17 2017, 12:43 PM
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I also call TM to complain regarding my streamyx TQ campaign as currently still using 1mbps speed.
After complain to higher management, receive email Eligible to free upgrade to 2mbps with same of price RM68 (Legacy plan), but still pending of free upgrade to 2mbps until now.
It seems like I need to highlight this to MCMC again to get upgrade speed.
Otherwise, pay shit monthly macam kampung speed.
This post has been edited by JuneResources: Aug 17 2017, 12:45 PM
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hitz666
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Aug 18 2017, 07:35 AM
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New Member
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QUOTE(hinamoriamu @ Aug 17 2017, 12:30 AM) Try to connect using lan. WiFi may not be able to reach the speed especially you are on 2.4Ghz Band The culprit was the aztech usb adapter, just bought Tenda usb wireless adapter from lazada, now getting max speed at 50mbps
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TrollNoob
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Aug 21 2017, 07:45 PM
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Upgraded. But service like crap. Everyday most of the time no internet.
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Xcal
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Aug 24 2017, 08:58 AM
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Getting Started
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Does old streamyx user have any TQ surprise? Like from 4mbps to 8mpbs? Currently 4mbps@RM88
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kiritoffx
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Aug 24 2017, 09:43 AM
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QUOTE(Xcal @ Aug 24 2017, 08:58 AM) Does old streamyx user have any TQ surprise? Like from 4mbps to 8mpbs? Currently 4mbps@RM88 u wish wont happen lol they need streamyx user to pay for unifi upgrade
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misspinky
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Aug 24 2017, 10:06 AM
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QUOTE(Xcal @ Aug 24 2017, 09:58 AM) Does old streamyx user have any TQ surprise? Like from 4mbps to 8mpbs? Currently 4mbps@RM88 They only offer webeb and hypotv last time, then the link already shutdown. Just for unipie free speed upgrade. This month I frequently got too many call from TM and "TM" to offer speed upgrade to unipie 10(RM129 & Rm149) & 30(RM179). The reason, they had upgrade the box at tiang and bigger surprise box. They want to play NoKelentong. They seem push us many times for pay speed upgrade.
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misspinky
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Aug 24 2017, 10:14 AM
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QUOTE(JuneResources @ Aug 17 2017, 01:43 PM) I also call TM to complain regarding my streamyx TQ campaign as currently still using 1mbps speed. After complain to higher management, receive email Eligible to free upgrade to 2mbps with same of price RM68 (Legacy plan), but still pending of free upgrade to 2mbps until now. It seems like I need to highlight this to MCMC again to get upgrade speed. Otherwise, pay shit monthly macam kampung speed. nice..seems they never learn the history..its quite long time for that speed, they should poof 1mbps at least give us free tiny 2mbps on this 60years of 'merdeka'
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wkn
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Aug 24 2017, 11:14 AM
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Getting Started
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QUOTE(Xcal @ Aug 24 2017, 08:58 AM) Does old streamyx user have any TQ surprise? Like from 4mbps to 8mpbs? Currently 4mbps@RM88 streamyx user will not get any free speed upgrade. they will only offer you webe or hypptv. i was previously using 4mb streamyx @ RM149. now i am using unifi lite @ RM129 and i don't have any regrets paying for the upgrade because the speed is so much faster then streamyx and i can stream 1080p on youtube without any buffering.
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Chrono-Trigger
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Aug 24 2017, 01:49 PM
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applied for upgrade in Jan 2017, until now still 30mbps. Should I do anything or need to call TM to ask?
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weileong
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Aug 24 2017, 02:59 PM
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just file a complaint thru MCMC against TM on "Thank You Surprise, screw you surprise",
Kepong area ..
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chtan
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Aug 24 2017, 03:11 PM
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At last, received a call yesterday inform me of the FOC 100Mbps upgrade. Arranged to have it done on 31st Aug. Waiting with my finger cross.
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birain
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Aug 24 2017, 03:45 PM
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QUOTE(chtan @ Aug 24 2017, 03:11 PM) At last, received a call yesterday inform me of the FOC 100Mbps upgrade. Arranged to have it done on 31st Aug. Waiting with my finger cross. 31 august and 1 september is public holiday, you sure they are working?
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chtan
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Aug 24 2017, 05:10 PM
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QUOTE(birain @ Aug 24 2017, 03:45 PM) 31 august and 1 september is public holiday, you sure they are working? Yes. I am surprise as well and double confirmed with them. TM said they will send the contractor over. I think nothing to change lar beside switching off and on the router. This post has been edited by chtan: Aug 24 2017, 05:18 PM
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wongck
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Aug 24 2017, 09:06 PM
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QUOTE(soonwai @ Aug 16 2017, 07:51 PM) Mahkota Cheras & Sungai Long still no free upgrade yet. I checked with around 15 ppl around here. For landed, not sure about condos. 100 now says September for me. Anyone from these areas, is it the same for you? Yup same for me. Both cypress and palmwalk also not yet upgrade.
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JohnLai
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Aug 24 2017, 10:14 PM
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-.- Nobody from Sarawak got their free upgrade yet?
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soonwai
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Aug 25 2017, 03:02 PM
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QUOTE(wongck @ Aug 24 2017, 09:06 PM) Yup same for me. Both cypress and palmwalk also not yet upgrade. Yeah, teruklah, wait until neck long. Back in May, I see TM laying cables of some sort with red conduits along the main road from the highway all the way into Sg Long. Lay finish but until now can still see the ends of the conduits sticking out of the road side. I wonder if that has something to do with the delay.
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weileong
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Aug 25 2017, 04:43 PM
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QUOTE(weileong @ Aug 24 2017, 02:59 PM) just file a complaint thru MCMC against TM on "Thank You Surprise, screw you surprise", Kepong area .. Yesterday submit complaint thru MCMC , today received call from TM ...mention in the list of Sept 17.. This post has been edited by weileong: Aug 25 2017, 04:43 PM
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soonwai
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Aug 25 2017, 05:08 PM
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QUOTE(weileong @ Aug 25 2017, 04:43 PM) Yesterday submit complaint thru MCMC , today received call from TM ...mention in the list of Sept 17.. Good for you. I've refrained from contacting MCMC so far but it seems no choice when dealing with TM. You don't complain, they just take you for granted.
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kenhwa
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Aug 25 2017, 05:44 PM
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New Member
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QUOTE(weileong @ Aug 25 2017, 04:43 PM) Yesterday submit complaint thru MCMC , today received call from TM ...mention in the list of Sept 17.. same same
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