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 TM Thank You Surprise, screw you surprise

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weileong
post Mar 6 2017, 08:43 AM

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till today i yet to receive the upgrade msg from unifi adv30 to adv50..

Kepong near aeon mall area.

also my hometown streamyx hypp TV package...nothing!

This post has been edited by weileong: Mar 6 2017, 08:43 AM
weileong
post Apr 30 2017, 12:14 PM

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QUOTE(kuai_chai @ Apr 28 2017, 02:58 PM)
Staying in Kepong, KL, I've been applying for the surprise since January, until now not yet upgraded.
Today complained to TM, they said will upgrade me in July 2017.
WTF!!!
*
Same here, called...the CS told me latest on June 17 vmad.gif
weileong
post Jul 14 2017, 08:56 AM

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Surprise....and wait for whole year for nothing...follow up at TM point...still nothing...kepong area.
weileong
post Jul 18 2017, 09:35 AM

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QUOTE(WaCKy-Angel @ Jul 15 2017, 04:21 PM)
yours is wat speed increase to what speed?
if 10mbps but copper line sure need to change fibre to upgrade so they got excuse.

as for my case no hardware change so if they delay i can complaint to mcmc
*
Mine would be from 30-50, staying at condo as well, my condo still using copper line...so they did the upgrade without changing the fibre at your condo ?
weileong
post Aug 24 2017, 02:59 PM

"The Idea Is To Die Young As Late As Possible"
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just file a complaint thru MCMC against TM on "Thank You Surprise, screw you surprise",

Kepong area ..
weileong
post Aug 25 2017, 04:43 PM

"The Idea Is To Die Young As Late As Possible"
******
Senior Member
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QUOTE(weileong @ Aug 24 2017, 02:59 PM)
just file a complaint thru MCMC against TM on "Thank You Surprise, screw you surprise",

Kepong area ..
*
Yesterday submit complaint thru MCMC , today received call from TM ...mention in the list of Sept 17.. thumbsup.gif

This post has been edited by weileong: Aug 25 2017, 04:43 PM
weileong
post Aug 29 2017, 11:40 AM

"The Idea Is To Die Young As Late As Possible"
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those who in list of Sept 17 ..hopefully this wont be another "screw surprise"again
weileong
post Sep 14 2017, 01:57 PM

"The Idea Is To Die Young As Late As Possible"
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» Click to show Spoiler - click again to hide... «


is base on your formula, TM definitely suck! as i had been told free upgrade on Sept17 after i complained to MCMC...
doh.gif
weileong
post Oct 6 2017, 07:52 PM

"The Idea Is To Die Young As Late As Possible"
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mine still waiting...sad.gif
weileong
post Oct 10 2017, 08:46 AM

"The Idea Is To Die Young As Late As Possible"
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finally get the upgrade after complained few times to TM nuts.

speed was not consistently 50MB... but atleast they fullfill my requirement.

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