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 TM Thank You Surprise, screw you surprise

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Ben Ling
post Aug 26 2017, 01:11 AM

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QUOTE(soonwai @ Aug 16 2017, 07:51 PM)
Mahkota Cheras & Sungai Long still no free upgrade yet. I checked with around 15 ppl around here. For landed, not sure about condos. 100 now says September for me.

Anyone from these areas, is it the same for you?
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I'm from Mahkota Cheras and not yet upgraded.
Previously a CS told me will be in July and now... 😏
biggie
post Aug 26 2017, 10:47 AM

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Currently upgrading mine to 100mbps, speed test look good. Change to tp link router and new modem. Advise to complain later to get new stb, mine already rosak and cannot connect

After they left found out my landlines also cannot work...

This post has been edited by biggie: Aug 26 2017, 11:55 AM
kenhwa
post Aug 26 2017, 02:08 PM

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QUOTE(biggie @ Aug 26 2017, 10:47 AM)
Currently upgrading mine  to 100mbps, speed test look good. Change to tp link router and new modem. Advise to complain later to get new stb, mine already rosak and cannot connect

After they left found out my landlines also cannot work...
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what model tplink router you get?
soonwai
post Aug 26 2017, 02:24 PM


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QUOTE(Ben Ling @ Aug 26 2017, 01:11 AM)
I'm from Mahkota Cheras and not yet upgraded.
Previously a CS told me will be in July and now... 😏
*
Every month I’ll send an email to ask, the latest answer is September. Hmm
biggie
post Aug 26 2017, 07:56 PM

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QUOTE(kenhwa @ Aug 26 2017, 02:08 PM)
what model tplink router you get?
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Tplink archer 1200
biggie
post Aug 26 2017, 07:57 PM

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QUOTE(kenhwa @ Aug 26 2017, 02:08 PM)
what model tplink router you get?
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Tplink archer 1200
soonwai
post Aug 27 2017, 12:01 AM


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QUOTE(biggie @ Aug 26 2017, 07:56 PM)
Tplink archer 1200
*
QUOTE(biggie @ Aug 26 2017, 07:57 PM)
Tplink archer 1200
*
Lucky you, most of us only get one, you get 2. smile.gif
biggie
post Aug 27 2017, 07:32 AM

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Hehehe.. wish its really 2. Any way the technician is ontime
MsPopcorn
post Aug 28 2017, 12:01 AM

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QUOTE(soonwai @ Aug 27 2017, 12:01 AM)
Lucky you, most of us only get one, you get 2.  smile.gif
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what is 2?
MsPopcorn
post Aug 28 2017, 12:01 AM

Popcorn..Yummy!
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Thank You Surprise page no longer available..can anyone verify?
JohnLai
post Aug 28 2017, 12:59 AM

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QUOTE(MsPopcorn @ Aug 28 2017, 12:01 AM)
Thank You Surprise page no longer available..can anyone verify?
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.....it had been unavailable since June....
cacodemon
post Aug 28 2017, 02:09 PM

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QUOTE(JohnLai @ Aug 24 2017, 10:14 PM)
-.- Nobody from Sarawak got their free upgrade yet?
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Just received a SMS promising my 10Mbps Unifi lite will be upgraded to 30Mbps before the end of Oct.

My area is Kuching
ClarenceT
post Aug 28 2017, 02:13 PM

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QUOTE(cacodemon @ Aug 28 2017, 02:09 PM)
Just received a SMS promising my 10Mbps Unifi lite will be upgraded to 30Mbps before the end of Oct.

My area is Kuching
*
I received too @ Kuching...

RM0.00 TM: TQ for being a TM customer. Your UniFi will be upgraded from 10M to 30M for FREE before end of Oct’17. Stay with us and enjoy more!

I assume it is second round of speed upgrade (2018-19) or for Sarawak users!
fkinmeng
post Aug 28 2017, 08:05 PM

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QUOTE(cacodemon @ Aug 28 2017, 02:09 PM)
Just received a SMS promising my 10Mbps Unifi lite will be upgraded to 30Mbps before the end of Oct.

My area is Kuching
*
QUOTE(ClarenceT @ Aug 28 2017, 02:13 PM)
I received too @ Kuching...

RM0.00 TM: TQ for being a TM customer. Your UniFi will be upgraded from 10M to 30M for FREE before end of Oct’17. Stay with us and enjoy more!

I assume it is second round of speed upgrade (2018-19) or for Sarawak users!
*
i only received sms saying they will call me to share more about webe. doh.gif
YoungMan
post Aug 28 2017, 09:04 PM

Look at all my stars!!
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Very lucky....
soonwai
post Aug 28 2017, 11:20 PM


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QUOTE(MsPopcorn @ Aug 28 2017, 12:01 AM)
what is 2?
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He double posted.

QUOTE(MsPopcorn @ Aug 28 2017, 12:01 AM)
Thank You Surprise page no longer available..can anyone verify?
*
That's gone but the "Free Speed Upgrade" page is still there waiting for the next campaign, I guess.
https://www.tm.com.my/speedupgrade/Pages/index.html

This post has been edited by soonwai: Aug 28 2017, 11:27 PM
zhihao4456
post Aug 29 2017, 11:31 AM

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QUOTE(weileong @ Aug 25 2017, 04:43 PM)
Yesterday submit complaint thru MCMC , today received call from TM ...mention in the list of Sept 17..  thumbsup.gif
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i did that as well, once complaint to MCMC then next day get call~ no kena cucuk wont do things de
weileong
post Aug 29 2017, 11:40 AM

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those who in list of Sept 17 ..hopefully this wont be another "screw surprise"again
utusan@gmail
post Aug 30 2017, 05:37 PM

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Im in list on Sept... But TM call for appointment last week... Before Sept thumbup.gif
Today installer come to change router only...
But new speed still not activate yet...
Haiyaaa... Thought after change modem can enjoy new speed... Stupid TM (Sorry)
kenhwa
post Aug 30 2017, 08:38 PM

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QUOTE(utusan@gmail @ Aug 30 2017, 05:37 PM)
Im in list on Sept... But TM call for appointment last week... Before Sept  thumbup.gif
Today installer come to change router only...
But new speed still not activate yet...
Haiyaaa... Thought after change modem can enjoy new speed... Stupid TM (Sorry)
*
how about old router ? tm get back or ?
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