Did anyone receive phone call from TM saying they wanna cancel streamyx package coz they dun wan to service this package line anymore....

My sister receive a phonecall from 03-92127541 in regards to the above..together with the attached... We havent receive ours yet....suppose to be on the way...together with SMS

We are pretty disturb on this matter and would like someone to clarify on this matter...as the promo for 30Mbps - RM179 expires today.

My sister even called 100 on this matter...it seems they dont know about this matter...still make a report and suppose to come back to me during 7 working days.

What do you guys think? I honestly need advice

Thank You

Haven't received my speed upgrade... Why?

FYI I called up TM on another matter and at the same time asked about the free upgrade.

They checked my eligibility and found no date listed for the upgrade. Within a week they arranged an appointment for the technicians to come. My area is Damansara Utama.

If I had just continued waiting patiently, I might never have gotten the upgrade.

I just asked through online chat and apparently mine would be upgraded by this October. I live in apartment so maybe that's why my upgrade is taking longer time.

Very bad TM , conplaint mcmc still same .Will fight

my unifi occ account already showed they upgraded to 50Mbps

but when i tested using unifi speed test, the speed never exceed 30Mbps 

Bro
Usually Unifi give some provision speed, which you can reach 50mbps and above if you are only one use it.
However, if you have 50mbps unifi, doesn't means that you will get full download 50mbps as your speed download will shared by 7 nodes at least.
it means your 50mbps will shared by 7 (concurrently full), you will get 7mbps download

Thats no yet count in attenuation
pls understand this

bro, there are only 2 ppl in my house and I already make sure no background downloading during speed test

for 50Mbps, i expect the speed test is at least more than 30Mbps la, if not what is the point of the free upgrade?

before upgrade, i can get up to 20+Mbps for 30Mbps package, now upgrade to 50Mbps, still get about 20Mbps speed, does not make sense

i already complaint to tm, they said they detect frequent disconnect issue with my unifi

according to them, they need to rectify this problem 1st before the speed problem

Shared by 7 nodes means shared by outsiders, your neighborhood nearby. Not your family

no point go for higher speed package if like what u said... 

why pay for 30 or 50 Mbps while you can only get max 7 Mbps speed? 

bro, there are only 2 ppl in my house and I already make sure no background downloading during speed test

for 50Mbps, i expect the speed test is at least more than 30Mbps la, if not what is the point of the free upgrade?

before upgrade, i can get up to 20+Mbps for 30Mbps package, now upgrade to 50Mbps, still get about 20Mbps speed, does not make sense

i already complaint to tm, they said they detect frequent disconnect issue with my unifi

according to them, they need to rectify this problem 1st before the speed problem

There is a difference between bit and byte right?
50Mbps should be divided by 8
50Mega bit = 6.25 mega byte per second. Correct me if I am wrong.

LOL

https://forum.lowyat.net/index.php?act=ST&f...0#entry85580817

Make an official complain via help page

https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

keep the reference number. if still didn't get satisfactory answer , send a copy to MCMC

https://aduan.skmm.gov.my/Complaint/AddComplaint?NOSP=1

JABATAN PERLINDUNGAN DAN BIRO ADUAN PENGGUNA
Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC)
MCMC Tower 1, Jalan Impact, Cyber 6, 63000 Cyberjaya Selangor Darul Ehsan, Malaysia

Talian Aduan : 1800 – 188 – 030
Faksimili : 03 – 8688 1880
SMS : SKMM ADUAN [Butiran Aduan] SMS ke 15888
Whatsapp: 016 - 2206 262
Emel: aduanskmm@cmc.gov.my
Laman Web: http://www.skmm.gov.my

or here

https://aduan.skmm.gov.my/Complaint/AddComp...edirect=1&SPID=

You can keep track on your complaint with MCMC here
https://aduan.skmm.gov.my/Complaint/PreAddComplaint

Good luck

There is a difference between bit and byte right?
50Mbps should be divided by 8
50Mega bit = 6.25 mega byte per second. Correct me if I am wrong.

LOL

may be his TYPO la

Mb = mega bits

MB = mega bytes

not correct meh?