complain don't forget to cc najib office la. confirm got action.
http://www.pmo.gov.my/home.php there got email and phone no.

I guess they are feeling the heat

hey guys, so when I claimed my 'surprise' it mentioned 31st Jan.
anyone in the same first batch boat?

No pity for telemarketer.
The guy actually wanna trick me into upgrading with RM140.
Something about, previous price is RM160 bla bla, special limited time promotion for RM140 right now.
No extension of contract etc (which is a bullshit)

Insider source mentioned the RM140 will be the new price for 8mbps.

Sir/Madam,

Terima kasih di atas aduan yang dibuat kepada kami menerusi pihak Malaysian Communications and Multimedia Commission (MCMC) bertarikh 2 Februari 2017.

Terlebih dahulu, pihak kami amat menghargai usaha tuan untuk menghubungi kami.

Seperti yang anda semua ketahui, TM baru-baru ini melancarkan kempen Ganjaran Istimewa sebagai sebahagian daripada Pelan Penambahbaikan Jalur Lebar yang telah diumumkan pada 24 Oktober 2016.

Ganjaran di bawah kempen tersebut termasuklah naik taraf kelajuan, pakej-pakej Webe dan HyppTV serta baucer diskaun gaya hidup. Ramai yang telah menyatakan pilihan mereka dan kami akan melakukan yang terbaik bagi memenuhi pilihan tersebut secepat mungkin.

Para pelanggan Streamyx juga adalah sebahagian daripada Pelan Penambahbaikan Jalur Lebar - kempen Ganjaran Istimewa ini. Pelanggan-pelanggan yang layak akan dihubungi bermula April 2017 untuk penaiktarafan pakej sedia ada anda.

TM sentiasa menaik taraf infrastrukturnya, menambah kapasiti rangkaiannya serta memperbaiki ketersediaan perkhidmatannya bagi memberikan pengalaman yang lebih baik. Anda akan dimaklumkan berkenaan penawaran dan perkembangan terkini menerusi pengumuman dan komunikasi apabila tiba masanya tidak lama lagi. Sementara itu, kami berharap anda akan menikmati ganjaran penghargaan yang kami sediakan untuk anda.

Terima kasih sokongan berterusan anda kepada produk dan perkhidmatan kami. Sekiranya terdapat sebarang pertanyaan atau maklum balas, sila layari laman web www.tm.com.my ataupun e-mel ke help@tm.com.my. Anda juga boleh menghubungi TM di talian 100 dan alternatifnya, sila tweet kami di @TMconnects atau melalui facebook di Everyone Connects.

Sekian, terima kasih.

Yang benar,
Nur Raini
TM Email Team
Telekom Malaysia Berhad

I can predict on April more SUCKprise from TM especially for Streamyx subscriber...

My prediction from TM with ridiculous scenario:-

1) Free upgrade to higher speed of Streamyx with add-on cost RM 20 or more - 
Ridiculous reason might feedback from TM: After you upgrade the higher speed of Streamyx, the speed still the same. Once you feedback again to TM, they will say currently port is full already. Then what is the reason you pay add-on cost RM20 or more?
2) Free upgrade to Unifi 30
Ridiculous reason might feedback from TM: Pay RM189/monthly (discount RM10/monthly within 12 months). After 12 months, pay RM199/monthly
3) Free hypptv for ALL Streamyx (Not upgrade the speed)
Ridiculous Surprise: This hypptv is "free" for first 3 months. After 3 months, it will automatic charge monthly for your hypptv. Thus, it is not consider "Free" hypptv at all.
4) Webe plan with discount RM10 only
Ridiculous Surprise with out of my prediction: This discount RM10 only valid for 1 year. After that, no more discount. Then what is the point I use your shit Webe??
So guy, what do you think / prediction on April TM Suckprise?

earlier i didn't qualify for the upgrade.
called up a friend working in tm and he sorted it out for me.
so glad

Guys, what happen to this thank you suprise?
it tells me that i got upgraded from 30 to 50mbps... back in jan
But until now still the same speed

I feel you. My plan was upgraded too from 5mbps to 10mbps. Dead happy too although this was my connection speed in Singapore 5 years ago. 

still not receive upgrade? same here..