my unifi occ account already showed they upgraded to 50Mbps

but when i tested using unifi speed test, the speed never exceed 30Mbps

bro, there are only 2 ppl in my house and I already make sure no background downloading during speed test

for 50Mbps, i expect the speed test is at least more than 30Mbps la, if not what is the point of the free upgrade?

before upgrade, i can get up to 20+Mbps for 30Mbps package, now upgrade to 50Mbps, still get about 20Mbps speed, does not make sense

i already complaint to tm, they said they detect frequent disconnect issue with my unifi

according to them, they need to rectify this problem 1st before the speed problem

no point go for higher speed package if like what u said...

why pay for 30 or 50 Mbps while you can only get max 7 Mbps speed?

yala, tm unifi speed is 50Mbps

when u do speed test, it tell you the download n upload speed in Mbps

i m not talking about MBps

Mb = mega bits

MB = mega bytes

not correct meh?

ya la

i was talking about Mbps, the speed of the unifi

not talking about how many MB per second i can download

after complaint, tm will send their technician to check at my house tomorrow

you means TM people come and check and change your modem?

my problem solved after tm ppl came, now 40+Mbps download speed

they change dual band wireless router n use only the ipv4, they do not recommend to use IPv4/6