QUOTE(jutamind @ Oct 14 2025, 11:07 PM)
Anyone using Bank Islam Visa Platinum cashback card? I don't understand how their cashback is calculated. Lodged a Complaint since mid Sep and until now, not a single call back or email to fix the issue.
Aug bill total: 677.44, closing bal: 658.84, cashback 18.6
Sep bill total: 744.78, closing bal: 724.74, cashback 20.04
Oct bill total: 1003.92 closing bal: 979.77, cashback 24.15
I was assuming it's 3% of total bill amount but calculations seems off. Anyone has any idea how the cashback is calculated?
define "calculations seems off", from what your expectation. 3% from total spending?
how about other variations of calculations?
1) 3% cb per transactions, then sum up all cb amount? else...
2) 3% cb per transaction, then round down first, then sum up all cb? else, try round up and sum all cb? else...
2) any txn posted after statement date?
per t&c: "3.13 Transaction performed during current month cycle, but late presentment will be excluded from Cash Back computation for that current month cycle."
This post has been edited by cybpsych: Oct 15 2025, 09:29 AM