When subscribing to Unifi last time, i've asked over the counter whether i can use back my old landline phone number instead of using the new unifi VoIP phone number, the TM counter personnel said "cannot"..   Whether truly cannot do that or that personnel is lazy to do that by saying "cannot"..i'm not sure

When subscribing to Unifi last time, i've asked over the counter whether i can use back my old landline phone number instead of using the new unifi VoIP phone number, the TM counter personnel said "cannot"..   Whether truly cannot do that or that personnel is lazy to do that by saying "cannot"..i'm not sure

like other said, it is meant to confirm that the service is indeed installed/activated and the owner will want to keep the service. Never ask why, but it should be a kind of security measure by TM. It must be done within 7 days after service is activated.

In fact, if applying via agent, they cannot ask for photocopy of ic but instead the agent will need to bring a machine to read the owner's ic for verification purpose instead. Another security measure by TM.

So it seems like TM had imposed a lot of new security measure for services applied via agent or other third party dealer. Maybe previously there are many dispute cases.

but best no matter how it is to apply via online. Safest plus one mth subscription. It is super time consuming process for online application, one week time before they call to confirm the application after submitted application online. Probably another one week minimum for installer to arrange an appointment. But TM online had done a good job to terminate the streamyx (for users who upgrade) immediately after the unifi is activated. Rather hassle free. And online application does not need the rm100 thingy.

Follow the instruction below

when I try to connect guest wifi keep authentication failed, do I need to connect the ethernet to my router for first time?

Hi. Im planning to get Unifi by this month due to the ongoing promo and double speed offer next year. Planning to get 30Mb package. I have a doubt here, currently Streamyx is under my sister's name. You said applying online is the best way, so if I apply online my current streamyx will be terminated right ?I want to apply Unifi under my name not my sis name.

if you want apply unifi under your name, your sister need to cancel the streamyx...

if you want apply unifi under your name, your sister need to cancel the streamyx...

Cannot have Streamyx and UniFi active in one house? Can right? I'm using UniFi while my housemate is using Streamyx.

Hi. Im planning to get Unifi by this month due to the ongoing promo and double speed offer next year. Planning to get 30Mb package. I have a doubt here, currently Streamyx is under my sister's name. You said applying online is the best way, so if I apply online my current streamyx will be terminated right ?I want to apply Unifi under my name not my sis name.

off course can... if not high rise la with copper line.... but if on same family, why need another internet line? except if want as a backup...

when I try to connect guest wifi keep authentication failed, do I need to connect the ethernet to my router for first time?

now streamyx need phone line + streamyx acc, if unifi do i still need phone line?

Really cannot, so if ur unifi comes with free calls, u must use the new unifi no to call. But u can opt to keep ur existing copper telephone line no by paying rm1 per mth to maintain the number but calls are charged on per use basis.

cannot because landline do not have "MNP" like mobile. they have to stick to "range". different services/area got different "range". "range" is the number between area code and last four digit.

hi i want to ask something. just subscribed to unifi adv 30 recently and i got sms from tm asked me to pay RM100.
called tm about this and the cs told me that this is to confirm that i agreed on continuing using uinifi and they will rebate back the amount.

anyone can confirm this?

anyway i already paid for it.