QUOTE(hjack @ Jun 7 2019, 11:24 PM)
1. It follows calendar month cycle, not statement date cycle ?
2. If follows calendar cycle, 1/Aug is Thursday. "First week of the month" for Aug is thus 1/2/3 of August, 3 days only, not 7.
3. "Transactions must be posted
within the first week of the following month".
3a) Assuming it follows calendar cycle, so in July month, all transactions which are posted from 1/Jul to 3/Aug, will be eligible for July's CS.
3b) While from August onward, transactions must be posted within 4/Aug to 7/Sep;
and subsequently monthly calculated ?
1) calendar month cycle. T&C has stated the definition: "A month is defined as the period which runs from the first day of a particular calendar month to the last
day of that calendar month."
3) just treat it as 7 days on the following month.
u need to understand how cc transaction works.
reason is simple.
example: when a transaction transacted on 30 July, usually it is still not settled/finalized yet. the merchant need to perform settlement, usually T+1 or T+2 or sometimes T+0 days, depending on settlement arrangement between merchant and their acquirer bank.
in turn, each cc transaction usually has 7 days validity (grace period) for merchant to claim/perform settlement. if merchant not claiming the transaction (due to invalid or no record or dispute/refund, etc), the specific transaction will expire and it wont be POSTED into your cc account. posting = settled/claimed.
note: you will notice this is the standard message from bank CS if some error happened to your payment and they ask you to wait for 7 days to see the "refund" returned back to you. if you see it, then it's automated. if you dont, then the merchant is not doing the settlement properly, meaning they still claim the money/settled the transction which is already invalid (my experience was with Boost App)
now, a transaction on 30 July, it may get disputed/refunded or even frauded. so, SCB is putting that clause
to manage the expectation* whereby a transaction MUST be posted within 7 days from a transaction took place. when it get posted, it's finalized into your cc account. so, cashback calculation can be properly done.
to manage the expectation*: i guess many users are complaining/asking for cashback status early of the month, or refund/disputes cases, or cb calculated wrongly due to long unposted transaction.
a refund/dispute AFTER a transaction get posted is managed separately via chargeback process, which is long and tedious as it involves many parties and multiple cycles, depending on the nature of chargeback reason.
This post has been edited by cybpsych: Jun 8 2019, 08:53 AM