Eh? They agreed to refund you the money? I thought they only allowed for exchange only, according to some comments in here recently?

You opted for refund? How much? Mine DiGI, went to Samsung, got a loaner instead until DiGi sort it out with SME

Then you still have a contract with yes?

I received that message too. I even clicked on it. My battery no problem charging beyond 60%. In fact, I am charging now, and it is at 95%. Another 10 minutes or so to full charge.

Isn't it suppose to start on the 22nd ?

my phone hot like hell untill reach to 60 percent. after saw the update message

Do u all think this current issue with note 7 will settle after this. Thinking to get one for my hub but since theres a lot prob with note 7 have to postpone. My hubby really love the s pen. Is there any other suggestion beside note 7

Today is 22th?

maybe dont let ur batt drop below 60% then it will capped to 60% when recharging.
mine also charging frm 79% onwards now.

Today is 21th

i opt for refund. i'm a frequent traveler. really not convenient for taking this phone abroad. so many security checks and etc. SME allowed consumer to refund after so many complaints and considering Samsung from other countries also have the option to refund. in order for the refund. you need to surrender your whole set including the free gifts to the service center. get the reference number and call to SME hotline. they will record and pass the case to their refund department. within 24 hours the refund department personnel will contact me and follow up on how to refund back the $ to me lor.. after that was being told $ will be refund to me fastest is 2 weeks. maximum within 1 month btw, i don't have any contract with Yes

better than no option for refund la..

This post has been edited by yvonnesoo: Sep 21 2016, 12:12 PM

The message say 22th onwards , but people acting today like 22th

maybe they in different timezone. some countries maybe already 23th.

So, you are asking for refund? no more Note 7?

Latest timezone still 21sep (+about 5hrs from our time)

refund $?

how?

he was making a joke...

it's 22ND

and 21ST

and if anyone's asking... or curious... 23RD

This post has been edited by mydragoon: Sep 21 2016, 12:54 PM

Hmmm , plan to refund as well..cant afford the security check hassle.. traveling abroad too

if in love with the pen... not many options out there that's as good as Samsung's Note series.

you can go with last year's version, if storage is not an issue (Note5 does not have microSD slot).

in regards to whether the issue is sorted out or not, we can only trust Samsung's word for now. we'll have to see what happens when more of the new batches are in the wild and when there's enough units to meet the %... like 1 in 40k suddenly blowing up means theoretically speaking, 40k units of new note7 need to be in hands of owners...

then there's also the "nagging" feel... initial reports seems to say that samsung may have crammed a BIG battery into a small space within the phone, causing stress and pressure to the battery... making it heat up easier than it would otherwise be. it also meant the anode is more likely to touch the cathode in the battery (they are supposed to be separate)...

so, not sure if this one can be "fixed" or not by getting another manufacturer. so far, china (hong kong and macau) units are not having any such issues -- phone explosion. ok... that is if we discount the 1-2 cases which is still under investigation.

that also, itself... can be a problem. which factory is doing the battery? it looks like it might not be Samsung factory. so... could it be some 3rd party factory... is the quality going to be better? or at least the same? if worse... then it's going to be nightmare for both samsung and owners.

2-3 weeks is kinda short notice to place order for like 2 million batteries... but... well, i'd like to think Samsung somehow managed to arrange for it...

yes. i opt for refund. for good. haha

look back at my message ler

yeah la.. quite troublesome. my phone dead on my 2nd day of my trip and end up have to carry along for security check during flight transit. luckily i bring along extra phone. else really stress cause i need to use internet and all my itinerary save in google drive

I have talk to Samsung Live Chat SC and he agreed for refund but I decided wait for replacement.