SME bro... no worries... all the same...

See... i told u... they were trying to get something here...

I guess mid October

Whoever call me cheapskate or whatever I don't care. I'm not robbing, not lying, not cheating, not stealing. I'm direct upfront with them, if Samsung allows, then just let us have those. If Samsung disallow, then of course it's fair for all to return and nothing to argue, as I'm already happy with them changing the phone.

My main concern is, how Samsung going to track if we actually return? I think someone posted there's a form the shops shall tick if users return. The shops can actually just simply tick most customers don't return, and what are they going to do with the accessories? Will they return to Samsung? I doubt so. Maybe for their staffs to use or to resell at LYN lol. Yeah none of my business, but I do not want these shops to take advantage of that too (yes, I admit I also want the accessories, something extra, who doesn't want it)

This post has been edited by msa9696: Sep 26 2016, 10:02 PM

We thank you for your email below.

Pertaining to your concern, it is best to return the complete set as the exchange will be with a new unseal box.

We apologize for any inconvenience caused and thank you for your patience.

“Thank you for choosing Courts”

------------------

Reply from Courts, how do you all interpret?

That day I posted some issues with Smart Switch where the backup to PC failed. I tried it on 3 PC before managed to backup. Asked Samsung gave me some crap advice. PC 1 was on a windows 10, failed (tried few times). Then iMac also failed (also tried few times). Then tried PC 3 also Windows 10 then successful. Really not sure what's happening to Smart Switch so hard to backup.

try turn off the password lock (fingerprint/iris/pin/password all those lock)
then even phone screenoff/phone wont lock thus backup wont been interrupted.

i failed few times and i think awhile, then i off the lock. back-up successfully.

Oh thanks! Even after wads going on, still cant wait to get one!

I agree that if Samsung does not make it a standard practice everywhere to let customers keep the accessories, the shops and dealers will sure exploit this loophole and keep the accessories to themselves for resale. Is this what Samsung want?

Thank you for your sharing. My earpiece 'lost' out of nowhere

seriously ? that late ?

This will be the restart sale of the Note 7 right ?

what about those who have pre-ordered and paid like me ?

They say "is best to return the complete set".. Didn't say compulsory..
So it's your decision

Suddenly whole /k lost their accs haha... lol

The date is official selling..
Pre order can get replacement end of this week...

Samsung Galaxy Note 7 replacement phones are overheating, reports say

you got me wrong bro / sis ... i am not part of the 4k early peeps
but are in the pre-ordered batch who paid in full already, then the bomb issue and we got delayed till now
no news no dates nothing from maxis and their *&^$ing CS !!

so is maxis getting stocks on 29th for exchange program only or includes pre-ordered people like me or both ?
any kind soul could enlighten me ?

This post has been edited by frozz@holic: Sep 26 2016, 11:21 PM

I thought they give free tempered glass when get your replacement unit ?

depends on dealer? i bought from Courts, anyway.

then I not sure about it as last time I saw Samsung Malaysia comment about it
even give extra 1 year warranty

after some info digging, Courts is pretty funny with their complimentary stuffs.
*screen crack protector* - 1 year
*screen crack insurance* - 1 year

the bolded one is the one i cant brain, so i will assume that is 'something else'