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Samsung Samsung Galaxy Note 7 Official Discussion V7!, Replacement scheme starting from Sept 29

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raymondtong94
post Sep 20 2016, 12:05 AM

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dear courts customers, have any of you got a call from Courts regarding the replacement program?
raymondtong94
post Sep 20 2016, 09:46 AM

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QUOTE(ceras @ Sep 20 2016, 09:02 AM)
Not yet la....getting anxious. Courts should contact all customers by now as we need to plan time for the exchange, plus we need to fix the venue as well.
*
yeah, they should make the calls right now cuz i wanted to apply leave (at the same time, clearing my leave) so i can schedule my time.
raymondtong94
post Sep 21 2016, 03:12 PM

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Courts called me just now, and informed me about the replacement. They will ask you which preferable branch is convenient for your collection and when to collect. I chose the nearest branch at my home and collect on 3 October (hell yeah, annual leave time!). If you were to ask about the documents needed during replacement, just the invoice/receipt, the box and of course, your Note 7 as well.
raymondtong94
post Sep 21 2016, 03:20 PM

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QUOTE(jacky91 @ Sep 21 2016, 03:15 PM)
3rd october not public holiday meh?
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Well, my job is retail and we hardly have time off on weekends. laugh.gif
But still, need to take a break.

Edit : even if it's public holiday, we still need to apply for leave if wanted to.

This post has been edited by raymondtong94: Sep 21 2016, 03:21 PM
raymondtong94
post Sep 21 2016, 09:12 PM

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QUOTE(thugs @ Sep 21 2016, 09:06 PM)
Did they mention have to bring full accessories in the phone? Or just phone and box?
*
from what i remember, just phone and the box.
however, i have no intention of losing or keep any accessories supplied other than the pre order free gifts. i just wanted to play safe.
raymondtong94
post Sep 21 2016, 11:05 PM

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-DELETE-

This post has been edited by raymondtong94: Sep 21 2016, 11:05 PM
raymondtong94
post Sep 21 2016, 11:15 PM

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QUOTE(yuhhaur @ Sep 21 2016, 11:10 PM)
Hey, I just realized that we are somehow got the best deal in terms of "token of appreciation" among the region.

MY - Tempered Glass & 1yr screen crack protection (since everyone would surrender the old phone, that means new phone will sure comes nekkid, a TG is welcome here, except a small percentage of ppl who already invested multiple solution to it before, like extra SP, coating, etc.)
SG - A SP & $30 (which you need to spent more than that to use it, smart Samsung SG)
India - Gear VR (Seriously, how many of them will appreciate this, for me I don't give a damn because probably I would not be using it)
Taiwan - 32GB OTG drive
USA - $25 credit
*
luckily i just invested in SP and clear case. tongue.gif
raymondtong94
post Sep 26 2016, 11:38 AM

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QUOTE(mydragoon @ Sep 26 2016, 11:32 AM)
» Click to show Spoiler - click again to hide... «

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this. the total posts on this thread suddenly hiked due to paranoid people asking repetitive questions.
raymondtong94
post Sep 26 2016, 07:04 PM

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QUOTE(yuhhaur @ Sep 26 2016, 05:01 PM)
So, anyone still got spare RM39 SP? unsure.gif
*
I only have one piece left but that's for my replacement set. laugh.gif
raymondtong94
post Sep 26 2016, 11:28 PM

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QUOTE(XeactorZ @ Sep 26 2016, 11:27 PM)
I thought they give free tempered glass when get your replacement unit ?
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depends on dealer? i bought from Courts, anyway.
raymondtong94
post Sep 26 2016, 11:39 PM

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QUOTE(XeactorZ @ Sep 26 2016, 11:31 PM)
then I not sure about it as last time I saw Samsung Malaysia comment about it
even give extra 1 year warranty hmm.gif
*
after some info digging, Courts is pretty funny with their complimentary stuffs.
*screen crack protector* - 1 year
*screen crack insurance* - 1 year

the bolded one is the one i cant brain, so i will assume that is 'something else' laugh.gif
raymondtong94
post Sep 29 2016, 12:26 AM

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while im waiting for next Monday to replace my Note 7, good luck to those whom are going tomorrow. do remember to do intensive tests before leaving the counter/shop. smile.gif
raymondtong94
post Sep 29 2016, 02:15 PM

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Received a call from Courts nearby my home, which is located at Serdang.
Gonna pay them a visit tomorrow or latest this Saturday. Suddenly I had the free time although I applied leave for next Monday, which supposedly is the day I should collect. laugh.gif
raymondtong94
post Sep 29 2016, 05:07 PM

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For those whom got the glass SP, I suggest you guys to throw straight into the bin if the quality is ridiculously poor. Forget getting a glass SP for edge displays as a good glass SP for edge screens is non existent.

This post has been edited by raymondtong94: Sep 29 2016, 05:08 PM
raymondtong94
post Sep 29 2016, 05:31 PM

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QUOTE(yuhhaur @ Sep 29 2016, 05:10 PM)
want like that meh blink.gif

Have no problem using it nekkid since I am using the wallet type of the case, and yeah, the one year screen crack protection.
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QUOTE(nexona88 @ Sep 29 2016, 05:15 PM)
lolz so hardcore till throw straight into the bin  laugh.gif  innocent.gif
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Well, I'm that kind of person. At least if it's a cheap/free thing, i wouldn't mind just throwing away like that. laugh.gif
raymondtong94
post Sep 30 2016, 03:55 PM

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To those whom bought extended warranty before, has Samsung refunded to you? hmm.gif
raymondtong94
post Sep 30 2016, 05:08 PM

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QUOTE(jerryhean @ Sep 30 2016, 04:01 PM)
SME called before to get the refund from 29th Sept. Going to get mine refunded tomorrow.
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SME did called me but I opted for online transaction.
Just wonder those whom opted for online transaction, have you got your refund?
raymondtong94
post Sep 30 2016, 05:36 PM

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QUOTE(MrLoo @ Sep 30 2016, 05:20 PM)
Havent... u? Btw today listen to hitz one guy name raymond kena gotcha setup by fren... isit u?
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I haven't got it yet. I opted for online bank in, but I forgot when will they initiate the refund process.

And to answer your side question, unfortunately Hitz FM never called me before. laugh.gif
raymondtong94
post Sep 30 2016, 07:08 PM

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QUOTE(MrLoo @ Sep 30 2016, 06:23 PM)
Haha... then it is proven that people with name raymond likes note 7 alot...
*
Are you sure? Haha.
Cuz I'm different, i prefer other brand.
raymondtong94
post Sep 30 2016, 07:52 PM

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QUOTE(MrLoo @ Sep 30 2016, 07:41 PM)
What u like haha... iphone i heard rumors also bomb
*
As long not apple. brows.gif
And also, not Sammy...
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