samsung...samsung...you ask to powerdown and return phone and nego for loaner phones. but only cater for those 4k phones sold direct. what about the other 4k phones sold thru your partners?

if you really care about consumer safety, you should just make things simple, all returns and exchange and loan phone just go thru your samsung centers. you already have the IMEI database for all n7 and can easily check if those are SME phones. just urgently carry out the recall exercise then you can slowly belakang kira with your partners. with your database it is no issue to identify which phone sold thru who.

as it is now every partner have different process...and very unlikely they can offer loaner phones to those who need it. if anything happen what will you do? just point that u already ask everyone to power down so can wash your hands already?

Samsung is being sued, not because of Note7, but S7 edge.

http://news.softpedia.com/news/samsung-fac...ge-508169.shtml

Possible to get full refund for note7?

It's possible, but it's VERY difficult.

receive email from yes.

The Samsung Live Chat SC do asked me to return all package (Note 7 and all freebies) to service  centre, then send/inform them the Job Sheet details and they will process for refund ....but after 29/9

I not yet decide to try get refund or replacement on 29/9 because if no alternative phone to buy

Possible to get full refund for note7?

Job sheet details? Why the hell they need the Job Sheet details? You have to tell them what's your job before they agree to give you refund?

The Samsung Live Chat SC do asked me to return all package (Note 7 and all freebies) to service  centre, then send/inform them the Job Sheet details and they will process for refund ....but after 29/9

I not yet decide to try get refund or replacement on 29/9 because if no alternative phone to buy

I also think of the refund, but after thinking long enough I do not make the refund. for pre order item bought at the price of 2880 plus the freebies. then exchange can also get free 1 year screen protection plan worth rm 149. so basically you get new phone but pay below 2nd hand market price phone . Cukur .

Just remember if you want to buy new one have to fork rm3199 plus additional 1 year screen protection worth rm149 . Almost 3.4k already

The problem is no alternative phone to buy ...5.7" S Amoled screen, S-pen ...

But agreed with you, like me bought by Maxis Zerolution RM101 x 24mths= RM2424 only ..and the freebies wireless charger + 10800mAH Power Bank + Travel Charger and now extra Screen Warranty (148) + T Glass SP .....some more Maxis waived one month Zerolution payment (RM101)

The nett cost should be less than RM1500

source here >> https://www.facebook.com/samsungmobilemalay...235193836522401

meanwhile a lot people complaining there's no loan phone
and Samsung Malaysia ask them to call Hotline 1800-88-7799

yeah loan phone is s7 edge according to sme, but i saw someone said is no longer available at sunway pyramid?

I think they eventually running out of loan phone stock.

i was told its 200 per branch. that also finished?