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Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29

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thugs
post Sep 11 2016, 04:08 PM

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QUOTE(genjo @ Sep 11 2016, 04:01 PM)
but if we return now whats the advantage ?
*
The advantage is... Your safety.
thugs
post Sep 11 2016, 04:09 PM

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QUOTE(squall_kay @ Sep 11 2016, 03:32 PM)
I'm glad they offered replacement. Shit already happened, they're tried to fulfill all those customers demand although some customers demand kinda errrkkkk....haha.

Looks forward for new replacement phone. The note7 in hands feeling really nice, my old s7e just collecting dust in my drawer.
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Honestly, can't fulfil everyone's request and demand. Just put yourself in their shoes, you wouldn't know what to do as well

thugs
post Sep 11 2016, 04:13 PM

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QUOTE(khainiz94 @ Sep 11 2016, 03:01 PM)
That is why I am so bersyukur got free replacement. Plus with free screen crack protection, that already keep me being a loyal customer. The problem with SME is that they do not communicate with the customers properly. A lot of misinformation. Some say got loan phone, some not. Kalau saya jadi diorang pun marah jugak.
If like Sony, just replace the battery and done with it. No compensation for all the troubles. And one missing screw
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Yea, i think too kelam kabut. This is one huge incident Samsung trying to handle. Not that easy though.

Luckily they didn't just replace the battery. That's one i wouldn't hope to.
attw
post Sep 11 2016, 04:18 PM

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QUOTE(azhar75 @ Sep 11 2016, 10:49 AM)
Might as well release Note8...LOL...
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Actually, considering the stigma that is now attached to the Note 7, that may not be such a bad idea..

AirAsia is the latest to join the list of airlines announcing their concerns..

SEPANG, 10 SEPTEMBER 2016 - Following the recall of the Galaxy Note 7 mobile device by Samsung due to safety concerns over its battery, AirAsia and AirAsia X would like to inform all guests that the usage and charging of the device onboard all our flights are prohibited with immediate effect until further notice.

All guests travelling on AirAsia and AirAsia X with a Samsung Galaxy Note 7 must turn it off until disembarkation from the aircraft. The device must not be kept in any checked baggage as well.

Guests may approach any AirAsia and AirAsia X ground staff for further information about this new guideline with regards to the Samsung Galaxy Note 7 device.



eternity4av
post Sep 11 2016, 04:20 PM

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I surrendered mine and got s6 edge as replacement.
jerryhean
post Sep 11 2016, 04:33 PM

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Don't throw away your old screen protector. It is good when use to remove dust.


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DroppedJaw
post Sep 11 2016, 04:46 PM

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QUOTE(eternity4av @ Sep 11 2016, 04:20 PM)
I surrendered mine and got s6 edge as replacement.
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Which branch?

khainiz94
post Sep 11 2016, 04:53 PM

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QUOTE(thugs @ Sep 11 2016, 04:13 PM)
Yea, i think too kelam kabut. This is one huge incident Samsung trying to handle. Not that easy though.

Luckily they didn't just replace the battery. That's one i wouldn't hope to.
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I agree with that. Luckily only 7000 units to handle. So the fiasco still uncontrollable. I hope this won't repeat again in the future. Samsung's image is now quite damaged badly.
CAC@MBO
post Sep 11 2016, 05:01 PM

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It's a good phone with Android os, s pen, great camera and video recording quality. Fast and snappy as enough for me.
Just hope they really have enough stock for replacement instead of first come first basis and we have to wait even longer than 29 sept.

Plus, New batches is seem to be less problematic instead of 100% problem free right? Qc always have % of problem phone.

Scare mine is good, Later exchange the defect one. Haha
eternity4av
post Sep 11 2016, 05:01 PM

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QUOTE(DroppedJaw @ Sep 11 2016, 04:46 PM)
Which branch?
*
gardens.
eternity4av
post Sep 11 2016, 05:06 PM

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felt so guilty to surrender my phone, when the cs guy asked me what is the problem? i said no problem, at most, hang one time, most is abit heaty, feels abit uneasy as in securing the loan phone, where the phone seems just fine, and even he don't think that our note 7 will explode anytime soon.
CAC@MBO
post Sep 11 2016, 05:12 PM

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QUOTE(eternity4av @ Sep 11 2016, 05:06 PM)
felt so guilty to surrender my phone, when the cs guy asked me what is the problem? i said no problem, at most, hang one time, most is abit heaty, feels abit uneasy as in securing the loan phone, where the phone seems just fine, and even he don't think that our note 7 will explode anytime soon.
*
But they already ask us all to surrender for our safety. Not that cs personel opinion matter .
Samsung Just don't want take the risk and recall all phones and recheck the battery.

Hope we all get the replacement one is also good and problem free as we using now.

No exploding case in Malaysia right?
Just reboot and motherboard failure only.

This post has been edited by CAC@MBO: Sep 11 2016, 05:12 PM
jerryhean
post Sep 11 2016, 05:12 PM

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QUOTE(eternity4av @ Sep 11 2016, 05:06 PM)
felt so guilty to surrender my phone, when the cs guy asked me what is the problem? i said no problem, at most, hang one time, most is abit heaty, feels abit uneasy as in securing the loan phone, where the phone seems just fine, and even he don't think that our note 7 will explode anytime soon.
*
Take it back then.
eternity4av
post Sep 11 2016, 05:15 PM

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QUOTE(CAC@MBO @ Sep 11 2016, 05:12 PM)
But they already ask us all to surrender for our safety. Not that cs personel opinion matter .
Samsung Just don't want take the risk and recall all phones and recheck the battery.

Hope we all get the replacement one is also good and problem free as we using now.

No exploding case in Malaysia right?
Just reboot and motherboard failure only.
*
i doubt malaysia ones have battery issues, ours is made is UK wan lei, lol, referring back to the back case.
icemessenger
post Sep 11 2016, 05:16 PM

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yeah, better wait until our phone meletup first, then only after that we return the phone n at the same time claim damage from samsung rite

the cs doesn't think our phone will explode. i think when samsung released the phone, they oso don't expect the phone will explode.

never mind lah, just keep it for now, or let our children play with the phone for the time being
BeastX
post Sep 11 2016, 05:19 PM

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QUOTE(eternity4av @ Sep 11 2016, 05:15 PM)
i doubt malaysia ones have battery issues, ours is made is UK wan lei, lol, referring back to the back case.
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Vietnam....
jerryhean
post Sep 11 2016, 05:21 PM

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QUOTE(icemessenger @ Sep 11 2016, 05:16 PM)
never mind lah, just keep it for now, or let our children play with the phone for the time being
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Are you sure?
CAC@MBO
post Sep 11 2016, 05:21 PM

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QUOTE(eternity4av @ Sep 11 2016, 05:15 PM)
i doubt malaysia ones have battery issues, ours is made is UK wan lei, lol, referring back to the back case.
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Phone or battery make in UK?
Ours phone is made in Vietnam right? Which battery is under Samsung Korea sdi battery. Inclusive within the 70% note 7 which have possible faulty battery.
Only China,hongkong and macau batches battery make in China are the 30% non sdi korea battery.

How to know the UK info you said?

This post has been edited by CAC@MBO: Sep 11 2016, 05:22 PM
nexona88
post Sep 11 2016, 05:23 PM

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QUOTE(attw @ Sep 11 2016, 04:18 PM)
Actually, considering the stigma that is now attached to the Note 7, that may not be such a bad idea..

AirAsia is the latest to join the list of airlines announcing their concerns..

SEPANG, 10 SEPTEMBER 2016 - Following the recall of the Galaxy Note 7 mobile device by Samsung due to safety concerns over its battery, AirAsia and AirAsia X would like to inform all guests that the usage and charging of the device onboard all our flights are prohibited with immediate effect until further notice.

All guests travelling on AirAsia and AirAsia X with a Samsung Galaxy Note 7 must turn it off until disembarkation from the aircraft. The device must not be kept in any checked baggage as well.

Guests may approach any AirAsia and AirAsia X ground staff for further information about this new guideline with regards to the Samsung Galaxy Note 7 device.
*
Haha just yesterday we all joke MAS did announcement, can fly using AirAsia.. Today AA follow..
Malindo tomorrow I guess..
nexona88
post Sep 11 2016, 05:24 PM

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QUOTE(eternity4av @ Sep 11 2016, 05:15 PM)
i doubt malaysia ones have battery issues, ours is made is UK wan lei, lol, referring back to the back case.
*
Malaysia one is Vietnam wor....

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