Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
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 Sep 9 2016, 01:25 PM
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#1
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Junior Member
116 posts Joined: Apr 2009  
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QUOTE(laihuhng @ Sep 9 2016, 12:47 PM) Just received call from Samsung Malaysia regarding the exchange. Those who have purchased smart care warranty will be refunded through 3 available methods, either cash, bank transfer or cheque. He / she will record down the method that chosen by you and you may get back your refund at Samsung Service Centre where you purchased your smart care warranty from. Hope this helps. I am a happy customer then . Long live note 7 |
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Sep 10 2016, 07:21 PM
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#2
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Junior Member
116 posts Joined: Apr 2009
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I have just peel off the screen protector and i feel that i cannot live with screen protect or any other cover. The phone naked is just astonishing and beautiful. My phone is onyx black btw
This post has been edited by archery: Sep 10 2016, 07:21 PM |
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Sep 11 2016, 01:27 PM
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#3
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Junior Member
116 posts Joined: Apr 2009
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QUOTE(eagleknight @ Sep 11 2016, 01:16 PM) The Samsung Live Chat SC do asked me to return all package (Note 7 and all freebies) to service centre, then send/inform them the Job Sheet details and they will process for refund ....but after 29/9 I also think of the refund, but after thinking long enough I do not make the refund. for pre order item bought at the price of 2880 plus the freebies. then exchange can also get free 1 year screen protection plan worth rm 149. so basically you get new phone but pay below 2nd hand market price phone . Cukur . I not yet decide to try get refund or replacement on 29/9 because if no alternative phone to buy Just remember if you want to buy new one have to fork rm3199 plus additional 1 year screen protection worth rm149 . Almost 3.4k already |
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Sep 11 2016, 01:45 PM
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#4
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Junior Member
116 posts Joined: Apr 2009
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QUOTE(eagleknight @ Sep 11 2016, 01:34 PM) The problem is no alternative phone to buy ...5.7" S Amoled screen, S-pen ... Damn. I didnt know maxis zerolution plan was that good. Good for you man. HeheBut agreed with you, like me bought by Maxis Zerolution RM101 x 24mths= RM2424 only ..and the freebies wireless charger + 10800mAH Power Bank + Travel Charger and now extra Screen Warranty (148) + T Glass SP .....some more Maxis waived one month Zerolution payment (RM101) The nett cost should be less than RM1500 |
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Sep 13 2016, 08:31 PM
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#5
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Junior Member
116 posts Joined: Apr 2009
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QUOTE(MillkTea93 @ Sep 13 2016, 07:19 PM) I just received the call about the smart warranty (RM248) refund. Need to call or just wait for them to call us?During the call , you need confirm with them with your device information and choose which method you prefer to refund (i choose the bank in). only Sept 29 onward will receive the payment. |
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Sep 14 2016, 08:34 PM
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#6
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Junior Member
116 posts Joined: Apr 2009
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QUOTE(eternity4av @ Sep 14 2016, 08:06 PM) Why samsung never called me want ? Be patience. They just called me late evening today. They are working day and night to solve this issue. |
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Sep 15 2016, 07:48 PM
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#7
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Junior Member
116 posts Joined: Apr 2009
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2 more weeks to go
Posting from my note 7 onyx black. Love this phone so much. 😘😘😘 |
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