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Credit Cards Hong Leong Bank Wise Credit Card V8, 10% Cashback , Up to RM100 per month

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stargate8
post Jul 30 2016, 02:25 PM

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received new pin&pay wise card... now with paywave, cool
tried to activate using sms, return sms says system busy... wasted 50cents for sms
then i call the self service, activate and received temp pin, then login hlb to create new pin. done. fast and easy compare to aeon, need to go to atm to change pin...sigh
kawteem
post Jul 30 2016, 02:38 PM

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QUOTE(Human Nature @ Jul 30 2016, 01:04 PM)
my card was issued early this year, comes with paywave but no mention of pin n pay at all
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Hmm. I think your card is pin n pay enabled already. Can it be paywave only?
Human Nature
post Jul 30 2016, 02:46 PM

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QUOTE(kawteem @ Jul 30 2016, 02:38 PM)
Hmm. I think your card is pin n pay enabled already. Can it be paywave only?
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Think it is paywave only as no mention of how to setup pin and pay.
saitong09
post Jul 30 2016, 03:22 PM

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QUOTE(Human Nature @ Jul 30 2016, 02:46 PM)
Think it is paywave only as no mention of how to setup pin and pay.
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Paywave without PIN?
Human Nature
post Jul 30 2016, 03:29 PM

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QUOTE(saitong09 @ Jul 30 2016, 03:22 PM)
Paywave without PIN?
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Yup, guess they will send a new pin and pay card.
fruitie
post Jul 30 2016, 05:05 PM

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QUOTE(kawteem @ Jul 30 2016, 10:46 AM)
That can be done from hlb connect according to CS.

Exact steps, I'm not too sure because I did it from the ATM last time.
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It's OK, I will call CS later if I will be replaced with new HLB Wise, then only I will proceed from there.
kart
post Jul 30 2016, 09:26 PM

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QUOTE(kawteem @ Jul 29 2016, 08:28 PM)
Just called hlb cs. Apparently if we are to request for paywave card for replacement, there's no charge. But the bad thing is the current card will be blocked right away and the new card would only reach us in 2 weeks time. All is just with a one phone call.
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Just now, I asked HLB CS and he told me the same thing. Since we personally request for early renewal of our WISE card (to get the Paywave function), HLB has to immediately deactivate our present WISE card.

2 weeks are needed, if our new WISE card are sent via post. About 4 working days are needed, if we can collect our new WISE card at any HLB branch.

____

There is something else said by the HLB CS, but we may have to take it with a pinch of salt. For those with WISE card (which is pin and pay compliant, but without Paywave function), HLB will automatically replace the card, with the WISE card (with Paywave function), before the end of this year. The difference of this method is when we let HLB replaces the card, we can still use our present WISE card, until the new card arrives.

I am very skeptical with what HLB CS said. Since my WISE card is already pin and pay compliant and complies with Bank Negara ruling, would HLB replace my WISE card to newer WISE card with Paywave function? My card's expiry date is on year 2020.

QUOTE(fruitie @ Jul 30 2016, 10:31 AM)
How do I know if my card is a Pin & Pay card? I got it last year's Sept. Well, if it replaces me with PayWave card then I'm OK, else without it I'm also OK. Just not sure if it will be replaced for my case.
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When I received my WISE card via post around November last year, the envelope has an accompanying letter stating my credit limit, and also states that I have to set my PIN, because my card is pin and pay compliant.

This post has been edited by kart: Jul 30 2016, 09:33 PM
kart
post Jul 30 2016, 09:42 PM

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QUOTE(LostAndFound @ Jul 29 2016, 08:52 AM)
Off-topic as your main question already answered, but WISE is a horrible 'main credit card' (meaning used for general things). What's the benefit, really?
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Your definition of main credit card is different from mine. smile.gif Anyway, I respect your opinion.

For me, I charge the most transactions to my main credit card which is WISE card.

I have no intention at all to use my WISE card for general usage (not from the categories I mentioned). Then again, the amount of spending for general usage is lower, and is charged to my other credit cards.

This post has been edited by kart: Jul 31 2016, 02:35 PM
andrekua2
post Jul 30 2016, 09:47 PM

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Why do you guys need to request new card? HLB sent me a new one despite my card expiry date was on January next year. They didnt even disable the old card before I activated the new one. And they will send you a SMS with a temporary PIN upon SMS activation that you can change online.
kart
post Jul 30 2016, 09:55 PM

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andrekua2,

I presume that your WISE card is not pin and pay compliant. For sure, HLB will automatically replace your WISE card to the new one which is pin and pay compliant.

My WISE card is already pin and pay compliant (without Paywave function), and complies with Bank Negara ruling.

Strictly speaking, from HLB's perspective, there is no need for HLB to replace my card.
kawteem
post Jul 30 2016, 10:31 PM

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QUOTE(kart @ Jul 30 2016, 09:55 PM)
andrekua2,

I presume that your WISE card is not pin and pay compliant. For sure, HLB will automatically replace your WISE card to the new one which is pin and pay compliant.

My WISE card is already pin and pay compliant (without Paywave function), and complies with Bank Negara ruling.

Strictly speaking, from HLB's perspective, there is no need for HLB to replace my card.
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As I previously stated, I'd just use the current card for now. My 3 selected categories are not available to utilize the paywave function anyway. Thanks for digging out info from CS anyway.
LostAndFound
post Jul 30 2016, 11:36 PM

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QUOTE(kart @ Jul 30 2016, 09:42 PM)
Your definition of main credit card is different from mine.  smile.gif Anyway, I respect your opinion.

For me, I charge the most transactions to my main credit card which is WISE card, for grocery, departmental and mobile transactions.

I have no intention at all to use my WISE card for general usage (not from 3 categories I mentioned). Then again, the amount of spending for general usage is lower, and is charged to my other credit cards.
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Understood, really different meaning from 'main'.

If within your categories you easily hit 10X50 then WISE is good.
titanic_crash
post Jul 31 2016, 08:03 AM

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any of you received less than expected rebate based on spending for June16?

I got rm80 only, it suppose to be max at rm100... Need to check with CS tomorrow
janson_kaniaz
post Jul 31 2016, 08:08 AM

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QUOTE(titanic_crash @ Jul 31 2016, 08:03 AM)
any of you received less than expected rebate based on spending for June16?

I got rm80 only, it suppose to be max at rm100... Need to check with CS tomorrow
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or you can post it here. the sifus here are quick to point out what went wrong.

i got full rebate by the way.
titanic_crash
post Jul 31 2016, 11:30 AM

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QUOTE(janson_kaniaz @ Jul 31 2016, 08:08 AM)
or you can post it here. the sifus here are quick to point out what went wrong.

i got full rebate by the way.
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tq for the confirmation that you got the full rebate

Just realize that 1 of the transaction is not under DEPT anymore...buying sogo voucher...i used to buy sogo voucher and it was catogerized under DEPT, and i got the rebate..looks like they have changed...

After this, gonna try buying voucher at aeon mid valley
Human Nature
post Jul 31 2016, 12:45 PM

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QUOTE(titanic_crash @ Jul 31 2016, 11:30 AM)
tq for the confirmation that you got the full rebate

Just realize that 1 of the transaction is not under DEPT anymore...buying sogo voucher...i used to buy sogo voucher and it was catogerized under DEPT, and i got the rebate..looks like they have changed...

After this, gonna try buying voucher at aeon mid valley
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It is under which catogery then?
jutamind
post Jul 31 2016, 05:38 PM

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just received and activated the new paywave Wave card with pin feature. the old card can be thrown away?


QUOTE(stargate8 @ Jul 30 2016, 02:25 PM)
received new pin&pay wise card... now with paywave, cool
tried to activate using sms, return sms says system busy... wasted 50cents for sms
then i call the self service, activate and received temp pin, then login hlb to create new pin. done. fast and easy compare to aeon, need to go to atm to change pin...sigh
*
fruitie
post Jul 31 2016, 07:25 PM

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QUOTE(jutamind @ Jul 31 2016, 05:38 PM)
just received and activated the new paywave Wave card with pin feature. the old card can be thrown away?
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Yes, old card cannot be used anymore. Just destroy old card.
titanic_crash
post Jul 31 2016, 09:13 PM

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QUOTE(Human Nature @ Jul 31 2016, 12:45 PM)
It is under which catogery then?
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i dont know as for now...btw, i choose dept and utilities
fruitie
post Jul 31 2016, 09:29 PM

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QUOTE(kengyan @ Jul 31 2016, 09:15 PM)
The old card will be deactivated after 90 days. So is up to you to keep or destroy it.
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It's already deactivated the moment new card is activated. Old card will be deactivated after 90 days if you don't activate new card.
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