1) nick name :suntzulee

2) https://forum.lowyat.net/index.php?showtopic=3914231&hl=


Forumer you are complaining against: LEE KUAN MENG (bank in to) [u]

Item being sold/bought: xiaomi mipad2 64gb gold windows version

Original thread link: https://forum.lowyat.net/topic/3914231/+80

Date of transaction: 16/4/2016

- bought mipad2 full payment 16/4/2016

- then info me need to order and sent out on 25/4/2016 until now whatpps no reply no tracking number.

- so call refund cases person in charge just close my phone without answer proper question (even i talk nicely)

- i bank in to LEE KUAN MENG.

26/4/2016 - 3.27pm -
suddenly reply:
:what items pls
:sorry can't recall
:what id u order
:pls provide full info

message above received on 3.27pm 26/4/2016

# my request simple if u dont have the product. immediate refund rm 1429




update:

Police Report Make 26/4/2016
---------------
11/5/16
Info me that the items arrive on warehouse.

I go collect at the location he(Michael) provide, reach there no such people.
Don't waste my time

20/5/2016
- promise refund on 19/5/16 , up to date no refund received
- suddenly runaway , bye bye with us
- pretend oversea runaway?
- so difficult for him to solve so little problem

This post has been edited by yeongooi: Aug 24 2018, 07:53 PM

this guy already have history in dispute section and you continue to buy from him because.......

just wow...

after mod/admin remove dispute tag, start old habit again?

bet he will say too many dealing until forget about some item/buyer

-connection problem- damn u tm

This post has been edited by acexii: Apr 26 2016, 05:01 PM

old habits die hard

my bad..didnt do research before purchase

i saw many star on bottom should be alright

all kena before?

This post has been edited by yeongooi: Apr 26 2016, 05:14 PM

u know this guy?

https://forum.lowyat.net/topic/3074666
https://forum.lowyat.net/topic/2316288
https://forum.lowyat.net/topic/2663573
https://forum.lowyat.net/topic/2616703

search before u buy.

hope u get ur refund soon.

wow.... scary..

y no 1 tag him?
suntzulee

How to tag?
Can help to tag him inside

I think he realize cause I whatapps him and post every thread

Has his case of Ap set thingy settled? How did he able to ditch the dispute tag ya?

what can do now? i though mod will come inside to settle?

at least 2 victim ..

This post has been edited by yeongooi: Apr 27 2016, 01:01 PM

Read the rules


Report to police. If the guy own a company you can also report to the tribunal court

alright

better screenshot those whatsapp chat between you and the person..

Hi all, i am suntzulee the OP or founder of etrade online. first of all my sincere apology. Yesterday i just touched down klia from da nang city. I saw this thread. Pls give me some time. I will upload the whatsapp conversation between xiaomi careline with yeongooi here.

We know how frustrated and upset customer will be when we fail to deliver as promised. Again my sincere apology. I have replied to yeongooi that his case no is 8288. what he needs to do is to whatsapp Michael for refund process.

From now onwards, i will try to explain to all forumers that we already put up the instruction on our first page and we need to follow for both buyer and seller. Again yeong ooi case is our fault. (in reading), pls whatsapp and communicate with michael so he can expedite your refund.

We are still upgrading our system tracking and we are just human but not god. we makes mistakes, we repent, we fix thing, we learn.

Thanks.

it looks like your company fully collapse once the head is not in town. that's not a good practice, in another words, bad leadership. simple task of handling orders shouldn't require the head to be around. to make matter worst, while it all falls apart, not a single notification was updated to customer assuring company's awareness.
what i see here, TS is not mad of your delivery failure, but your prolong ignore and silence. i myself would understands nothing goes perfect, but keeping customer in the dark...that's a non-tolerant and inexcusable behavior.

i couldnt agree more. pls, let me fix and rectify. i no god or pagan. i hear, i fix, i learn. sorry.

Good. As I say my request simple. U got stock I go collect from u now. U no stock u give me immediate refund rm1429

Kindly settle today.

U refund today. I close my case police station.

Close case

012-5695999

This post has been edited by yeongooi: Apr 28 2016, 09:44 AM

pls whatsapp michael for refund. we will refund according to our instruction at page 1. FYI, your item will arrives malaysia at 7-10 days from now. but it will arrive earlier than 7 days, depend on custom clearance. thanks

don't make me mad. as i say my request simple u dont have stock now u refund my money. you dont even have a company, so do not tell me about ur company policy. if u own a company show your ssm register here.

yeongooi my sincere apology again to you. first of all, you have choices here. i already checked. you shipment is pending clearance from kastam. it will arrives 6-9 days from the your complaint started. another alternative is you may request full refund. we will oblige to refund you.

yeong, in life we have difficulties, high and low. for example the stock was stopped by kastam and it is beyond our control. Perhaps you may check my record transaction history. Earlier on there was a forumer like you who failed to get his redmi note 3 as promised due to our warehouse issue. Immediate the next day, i already sent to him and resolve his issue. his name is fadzli.

The point or the moral of this story is, pls be patience enough and we will do best to rectify our problem and sent the mipad to you asap. what you are doing right now by bumping all my sales thread will give you no solution. now, take 3 times deep breath and close your eyes. think about this, economy outside is bad and the market is soft. Everyone is having their own difficulties and everyone needs to survive.

I am no one closed to you but if you wanna believe me, just stay cool. i promise to god, i will deliver your item asap after clearance from kastam. i hope you will wait as refund process will take 14 full working days since your started request to refund.

1 thing i guarantee you, if you listen to me, i will count 6-9 days from the date you complaint which include non working days. that will be my assurance to you. You can do whatever you like to spoilt my reputation in lyn here, but i will still serve you as you are my customer. i will stay replying your issue here until we resolve the case.

For time being, kindly accept my apology. whatsapp michael for refund procedure. thanks

If no ready stock, don't say got ready stock. Else you're a liar and conman.

I believe that forumer you mentioned is the one doing COD? Since it's COD you have no choice but to settle his case immediately, unlike us who do postage that gave you the chance to treat us like a fool.

Patience only for valid reason. If you don't have ready stock and tell the buyer you have, and end up let the buyer wait for 2 weeks, then again it's your fault because you're a liar. So buyer have all the right to file 1 or 10 police report against you and call you a scammer.

There's no moral of this story except for how a conman, a scammer, a liar, an irresponsible seller try his best to bring the victim around the garden hoping to confuse him. Also is it because the market outside is bad that's why you start to con people? Overcharge is one thing, but if you overcharge and did not deliver on time or deliver the right thing then you're a scammer.

Your refund process policy is never explained to your customer prior to the purchase. Also I though is 7 days? Now it extend to 14 days? Is that due to bad economy?

The way you solve my issue is horrible enough that until now still not resolve.

Refund - when ? (Fill in the date)

my sincere apology again to you. first of all, you have choices here. i already checked. you shipment is pending clearance from kastam. it will arrives 6-9 days from the your complaint started. another alternative is you may request full refund. we will oblige to refund you.

yeong, in life we have difficulties, high and low. for example the stock was stopped by kastam and it is beyond our control. Perhaps you may check my record transaction history. Earlier on there was a forumer like you who failed to get his redmi note 3 as promised due to our warehouse issue. Immediate the next day, i already sent to him and resolve his issue. his name is fadzli.

The point or the moral of this story is, pls be patience enough and we will do best to rectify our problem and sent the mipad to you asap. what you are doing right now by bumping all my sales thread will give you no solution. now, take 3 times deep breath and close your eyes. think about this, economy outside is bad and the market is soft. Everyone is having their own difficulties and everyone needs to survive.

I am no one closed to you but if you wanna believe me, just stay cool. i promise to god, i will deliver your item asap after clearance from kastam. i hope you will wait as refund process will take 14 full working days since your started request to refund.

1 thing i guarantee you, if you listen to me, i will count 6-9 days from the date you complaint which include non working days. that will be my assurance to you. You can do whatever you like to spoilt my reputation in lyn here, but i will still serve you as you are my customer. i will stay replying your issue here until we resolve the case.

For time being, kindly accept my apology. whatsapp michael for refund procedure. thanks

-I transfer to u take 10second, few click only what so difficult for u?
-As I say u don't even have a company don't talk to me company policy(if u have show SSM register here)
-I know u have a hard time, that a reason I give u fill in ur date you self.
-So simple question u don't want answer?
-Give me a word when ?
-The date u fill in your self actually give u a chance.
-I need a date when ?
-My request so simple and easy u don't want settle now ?

-the purpose reply u in here Is because I don't know whether later Michael will ask me who R u or not , can't recall ?

This post has been edited by yeongooi: Apr 30 2016, 09:06 AM

Lol what an idiot. Acting like he has a company or sort, delaying refund and redirecting you to his so called Michael. Even big companies doesn't take this long to refund. Now I see that he has regained his dispute tag, he can say bye bye to his business already.

Bro no need to go soft on him. Lodge a police report and file a tribunal case. I'm sure you are not the first person to get this kind of treatment from him. He deserves to get his name tainted for the rest of his life.

This post has been edited by victorian: Apr 30 2016, 09:29 AM

I say I wan refund on 25/4/16, above statement your promise your self,

- your mathematics can use?

This post has been edited by yeongooi: Apr 30 2016, 12:49 PM

19/5/16??? Seller are you high? or are you using customer's money to pay your debts to loan sharks?

Even banks does not take this long to refund from any transactions process and banks are one of the worst in terms of duration when it comes to reversal of payment process. I suggest the buyer keep up with the police report until a full refund have been received, this suntzulee is obviously trying to screw around.

His motives is to buy time in hope of buyer changing his mind. Creating a long refund date to ease off his cash flow and have the product upfront enticing buyer to reconsider refund while the actual time comes. If purchasing takes such a hustle to process, I can't imagine the warranty claim period.

shitty seller la this....next time just refer this topic in every sales topic he open la.so only sohai ppl will buy from him.
if still got ppl buy from him then really
TAI KAU SEI
mark this work future scam ppl

This post has been edited by tlts: Apr 30 2016, 11:51 AM

in life there are people who hurt you, spoilt your name and do whatever to bring you down. i will not greed RM1429 to be a conman or cheat in lowyat. yes i admit that i did wrong before and now i repent and i just want to do a sincere business here. you can say and do whatever you like but mark my word. yeong bro, you will either get your stock 8 days from the day u complaint or full refund in 14 working days. oh yea guys, thanks for the free bump....

You're welcome, don't mention it. I won't mind free bumping a dispute thread with you as the main character.

tq sir.

how ? update regarding refund date. im request refund on 25/4/2016.

hi there, this is michael. we have received your refund request and we will expedite your refund on 19/5/16. thanks

sabar la..get the refund and stay aweay from all his sales from now on...this dispute tag enuf to criple his sale by a lot liao

Mod / admin should ban this user, repeating have dispute issue, delaying refund & multiple person usage on single ID.

Agree. Such a disgrace to lyn.

This post has been edited by asamalikum: May 3 2016, 01:02 PM

Ya agree, still selling items, without settle customer problem.

ban je mamat ni.like shit....
i read only can make me angry

This post has been edited by tlts: May 4 2016, 12:31 PM

11/5/16
Info me that the items arrive on warehouse.

I go collect at the location he(Michael) provide, reach there no such people.

Don't waste my time

11/5/16
Info me that the items arrive on warehouse.

I go collect at the location he(Michael) provide, reach there no such people.

Don't waste my time

Have you reported police? Bring it up to the social media, it always work

This post has been edited by victorian: May 11 2016, 06:01 PM

ya..police report made. ya sarjan follow up soon.

ya. police report made.

Wow, he seems like ignoring you on other posts.

i think this suntzulee here suffer from multiple personal disorder, creating so many name for contact.

just do the legal thing, you've given him more than enough time and he don't even want to layan you anymore.

So you ended up going there and collect nothing? It's just a blunt lie from him?

Collect nothing..

Today he send me this again,
Not sure what this guys think..





This post has been edited by yeongooi: May 12 2016, 02:36 PM

This post has been edited by salimbest83: May 12 2016, 02:57 PM

errr.... dispute tag removal doesnt work that way.

the removal desicion is not on TS hand.

lel this madafaka really funny la

wow, so because of the mess he made in the first place, he still dare to threaten you with that?

No remove, no item? If he don't give you item , that's daylight robbery, you didnt go swap or what, just taking your item.

suntzulee please explain your staff behavior,

must keep this thread.for future use..put this link on EVERY of his sales topic enuf liao..UNTILL full refund....dun 1 that item liao

This post has been edited by tlts: May 12 2016, 06:02 PM

ya.. 1st time meet this kind seller.

ya...curious..suddenly become my problem..

ya...must keep this for other buyer. dont know can pin this up or not?

u check his other thread got few buyer kena also..

This post has been edited by yeongooi: May 12 2016, 06:44 PM

so did he entertain you / give you the mipad? still ignore you because of this?

no. no mipad. ya...ignore me sometime ask me who is me again.

i think he scam too many people until he no idea which 1 is which 1

Bro, just give up on the mipad. Insist on full cash refund and stop being played by him

i apology on behalf of michael. he's new but what he wanted is to protect his boss name....nevertheless, i will fix it later...tq

did i do anything wrong to you bro victorian? why you must want me die? tq

Just speaking from a bystander's view. If you can just refund him straight and stop creating multiple persona

u r a sucky boss as far as i know.from reading here.
btw wat your shop address?

Salute to your brother, still can tahan these type of seller

IMHO, better get your money back 100%.

You will never know if the device faulty, you want to dealing with him & his henchmen again? repeat the whole headache situation?

at this stage, i rather you refund and lodge a complain to kpdnkk and others.

it's not worth the hassle. he was the one who screw this up, why do you still have to like see his mood only to get the item?

he should deliver it PERSONALLY to your house with sorry card, not the other way round.

no choice bro, hard earn money.

ya true.. get refund better. he wasting my time.. go there no appear also

ya bro.. better get refund.

edit: comfirm conman (19/5/2016) 7.06pm - no payment received

This post has been edited by yeongooi: May 19 2016, 07:07 PM

i show u bank info here already. please settle

I'm sorry yeongooi, kindly give us your address (office or house), we will deliver in 24hours after receiving your valid address. The stock already arrived at our warehouse days ago but you don't want to co-operate with us.

Again i represent suntzulee to officially apologise to you. Kindly state your address here. from now on, we will be transparent and all our dealing history will be appear here to safeguard our interest and you too. Kindly co-operate with Michael to get your Mipad 2. I don't mean to be rude but pls provide your address here. We will bear the delivery charges as our sincere commitment to you. Again, we are sorry for an unhappy experience while dealing with us. Kindly give your address here in order to expedite the delivery to your office or house asap. We will immediately close this case asap.

TQ

u r forcing ppl now..u suck to even be a human

hope u keep your promise. i waiting you refund on 19/5/16

Michael,

- please explain why u never appear when we set a appoitment ?
- why u giving fake company name/warehouse claim that the warehouse belong to u ?
- when i go over there, the whole company no michael and LEE KUAN MENG in the company.

- when request refund u send me the refund number, i request take a photo as a proof on the system, make sure u have a REAL system to cancel and the number is real (why u cannot do that?)

- while im waiting the refund why suddenly items is ready since already cancel ?
- u doing big business , we just small potato, please refund on the date u state.

thank you

This post has been edited by yeongooi: May 15 2016, 11:09 AM

Bro, he's playing u like a fiddle. U need to move on to the next step. Give him and yourself a dateline and work on your next step. The way I look at it, it's going nowhere. Do whatever you need to do to resolve this case. U are being played.

7 star user kot.

-The reason that buyer carelessly bought from him. I will too if I were him. "Look at all my stars!! Level User kot"

-Ready Stock, but no stock. Sigh.

-Why must all through "michael" ? he the source of this problem, lol ask TS to remove dispute tag.

-This "michael" like to make his own decision without consult to you, stupid decision.

This post has been edited by akemwarhead: May 15 2016, 11:59 AM

It's not up to you to close this case.

Who actually is suntzulee? In this reply said that he/she represent suntzulee & at the same time said to co-operate with Michael???
So this person is another person that not suntzulee nor Michael? So how many people use this "suntzulee" id?
No wonder these situation so mess up with no solution.

Person A said got stock & can meet at xy location.
Buyer go meet Person B but said no stock given unless buyer withdrawn his statement
Person C said Person A will co-operate with buyer

Later Seller will intro more person in this mess to drag the deal for never ending story.

.

This post has been edited by aromachong: Nov 5 2016, 11:15 AM

lol you think people is your slave ah? You want people co-operate then they must?

when buyer go your (michael) destination to get the item, what did he get? More disappointment from you.

and be transparent, how many user is actually using your account?

You're making this so complicated to all of us and buyer to even know who is dealing with who.

some 1 should just paste this topic in every topic he open.kau tim

sorry, we cant refund. pls ask michael for help. tq

Can the mod or admin please close and bar this scumbag of all his sales thread, at the very least until all his disputes have been resolved?

There is just too many complaints against this scumbag not to mention have quite a history in the dispute section.

Lol what a joke.. I think this guy doesn't know how to do business

you said this previously : i hope you will wait as refund process will take 14 full working days since your started request to refund.

Why you say you can't refund now? might as well you don't sell

Apis_LuaLua please help in this

As people asked before, how many people using this account of suntzulee. At first, it's suntzulee, then Michael. Who next? Aaron , Brandon, Calvin? Just settle current issues. How long you want to drag this kind of issue

Oh my, u never repent suntzulee.. even after successfully get the Dispute Tag

You said no refund, but u already made a promise. Refund TS by 19/5, else, u will never have a sale thread here ever again. TS and others who concern, pls remind me on 19/5. Tq

Thank you so much boss.

yea many star now back to 1 scammer 1 star dude.

thanks for the free bump.

You were given a chance to straighten things up, but all you do is behave like this.

Good luck bro, you need it in your life

i done no wrong. let me ask u, if i didnt resolve all clients before yoong, would they let me go so easily. yeong don wan to cooperate which i cant do anything. think about this....

if im a conman, why only yoong complaint me? why others who felt cheated didnt pursue to complain? answer is simple, i resolve them n they got nothing to complain. yoong mipad is with michael. ask him to call michael. tq

This post has been edited by suntzulee: May 16 2016, 09:44 PM

1.you told ts u have ready stock.
2.ts paid u on 16/4/2016.
3.today 17/5/2016, ts dint get the refund yet.
4.and u telling us that u done no wrong. lul !



This post has been edited by y500: May 17 2016, 04:05 AM

i admit i did mistake before. the ts mipad is now wif michael. i can suggest this....

1. michael n ts to meet one agreed place
2. witness by apis
3. ts to delete all hurting posts
4. michael to hand over mipad to ts

ok?

nope not good enuf...refund is your choice......
but to be honest i would like u to be gone from LYN and create a new 1 star dude....whahahahahahha
y bcause as a sales guy u suck...problly in real life u suck too of your mentality from all the post in here....ppl with the right mind wont buy from u after reading all this

If you want to show your sincerity and end this once and for all;

1. Provide a choice of refund or mipad 2 to TS
2. Refund immediately or deliver the mipad 2 yourself to his place
3. Moderator to consider removing your dispute tag

Not the other way round. You've already dragged this long enough to warrant yourself with a permanent Lowyat blacklist. I'm not sure what's wrong with you, simple logic also don't understand. TS dealt with you, not Michael.

You have absolutely no right nor deserve to ask for anything. U had your chances, you blew it again and again. Grow up.

This post has been edited by asamalikum: May 17 2016, 09:06 AM

suntzulee Pls dont contact me personally on my phone number. All conversation done here.

Dont tell buyer u cannot refund when u urself didnt deliver the product within your own time frame. You ask seller go here n there like stupid. N now after -+ 3 weeks u said item arrived and will deliver.

If buyer want refund, then u hv to refund. If buyer can tolerate and still want the product, then u hv to deliver. Its his decision, not yours anymore. You owe him now. If buyer still choose refund, refund him, if buyer want the mipad, send him. All this hv to be done before 5pm 19/5/2016 OR else, all your threads will be gone forever. And pls dont ever think to create a new dupe as u just did this morning.

This post has been edited by Apis_LuaLua: May 17 2016, 09:13 AM

ok got it. i will contact TS and give him the option. After this, i will close all my thread and create a new account in the morning....im in the midst of preparing it.,...thank bro

by the way bro, can you help me to change my username to my company name? i think better than i create a new one. possible?

Clearly state. I need refund, please keep your promise.

Upload bank in slip here

Thank you

This post has been edited by yeongooi: May 17 2016, 10:54 AM

Thank you for your help. I'm

Suntzulee - please refund the amount,upload bank in slip here

This post has been edited by yeongooi: May 17 2016, 10:54 AM

sorry, pls give address here. we will deliver. no refund once sold. tq