As people asked before, how many people using this account of suntzulee. At first, it's suntzulee, then Michael. Who next? Aaron , Brandon, Calvin? Just settle current issues. How long you want to drag this kind of issue

Kindly explain please

[attachmentid=6660484]

Why is there a refund word in sentence number 3

Why is there a refund process takes 14 working days in sentence number 4

And for number 5 the phone hasn't reached the ts yet from the date you promise, hence you should initiate the refund process

Sold so unable to refund, but that is kind of a stupid excuse, since i have read that the ts even went to meet your family Michael but he was not there

You are selling when the product is not in your hand?

For God's sake, just refund and end this drama man
It's not getting you anywhere

Ask your boss reply here la then
Don't just push everything to anyone
That post was made by you
Of course ask you

Don't push away your responsibilities

Oh yeah
Clear dispute tag
Why you clear it?
Ask your boss to clear it

This post has been edited by FallenOut: May 17 2016, 02:24 PM

I'm not sure what you are
You have come across as irresponsible, threatening so rude might be too
You are selling something, but pushes everything to buyer or anyone you can think of
You are a seller
You need responsibilities, your integrity, your word
But so far, you have only been doing otherwise

But yeah, to each his own

tomorrow is 19/5
the deadline given by apis

lets see what suntzulee have to say

so I have confirmation that this account in lyn belongs to the founder of etrade online. and as in the 2nd paragraph the boss/founder had already said to WhatsApp Michael for refund process. so I can take it that the boss has already confirmed to refund to mr yeong.

again here it wrote please WhatsApp Michael for refund. and another note, I read that you are selling the mipad and stated ready stock but from here it will take a week or two to reach Malaysia which means its not ready stock as stated.

again the boss confirmed that another alternative is to request full refund. and also obliged to refund to mr yeong. if there is problems with the kastam and beyond your control. you could simply get a mipad from another distributor but of course you could be selling at a loss. the point here is to keep your honour and integrity. asking the buyer to be patient while your stock arrives when you stated ready stock is misleading. why not you take 3 deep breathes and closes your eyes. he is not tarnishing your name but you yourself who is doing what you can to tarnish your own name

he wanted to protect his boss name? but then why is the boss tarnishing his name himself

in this post alone. both suntzulee and Michael appear together. again I represent part means its Michael but in the 4th sentence its suntzulee asking to cooperate with Michael. another staff?

why the sudden u turn in that you cant refund? since this post is asking the mr yeong to look for Michael so should be the founder himself. why cant refund?

I think vaguely that the reason for your dispute tag being taken out was cause the buyer got fed up with you.

everyone already given you the chance to refund and you as the founder of etrade already agree to refund mr yeong his money. but until now, refund process is still unresolved. and you were even threatening not to give mr yeong his mipad unless this dispute is closed and dispute tag taken out. so you could say this dispute is closed and customer is happy?

I don't think you understand anything. mr yeong has clearly said he wanted a full refund and your boss agreed to it. so do just that. today is the deadline apis has given and you yourself is the one prolonging this drama.

in case my wall of text is hard to read

let me condense it for you

refund to mr yeong his money by today as it was agreed upon mr yeong and suntzulee the boss of etrade
so any staff or Michael or whatsoever have no final say in this as it is agreed upon by the boss

to know where he is now is easy for the mods

funny thing is
the boss left Malaysia cause scamming people
but left the company in the hands of new staff name Michael

someone should tell Michael that his boss wont pay him salary cause his boss a scammer