Forumer you are complaining against: suntzulee

Item being sold/bought: Samsung Note (Ceramic White)

Original thread link: http://forum.lowyat.net/topic/2299648

Date of transaction: 20-04-2012

Details of the complaint :

Initial, I have verified with the seller "suntzulee" whether the phone is SME set or not. Although I have waited for 1.5 hour, finally we met up & made the deal on 2012-04-20 8.30pm at Kota Damansara. After I went home, I tried to register for e-warranty as "suntzulee" said this device has not yet registered, but unfortunately, I did not success. Then, I tried the SMS function to 62002 for the warranty verification, the SMS replied "The IMEI xxxxxxxxxx need to be registered. Please request your phone retailer to activate E-warranty." So, I contacted "suntzulee" & he said would help me to verify it.

The next day, I saw a friend of mine who's using SME set of Samsung Note. Thus, I compare my friend's device with the device that I got from "suntzulee". The CSC code of my friend's device is different from my set. So, I manage to get online & search for the CSC code. The CSC code of my device is from Europe, while my friend's CSC code is from Malaysia. Next I check the back of the phone (after lift out the battery), it contains warranty stickers from S-Link Holding Sdn. Bhd.

So, I PM "suntzulee" that his device is not SME & request for refund & I tried to call his no 018-222 4218 (which shown in the selling thread). Until now, he did not reply me, although he's online & replied in other threads.

This post has been edited by chin_kh: Apr 22 2012, 01:02 AM

Have you pm him about this thread? If not, please do so. Do note that the link posted has incorrect format i.e. double entry of the 'http://' prefix.

Yea ... PM dii ! Error on the HTTP link corrected. Thank you for the advice!

you should check during cod

Since you had COD with the Seller, why not checked whether its a SME set?

The box will have a big sticker on the top right saying its SME set. Some-more the phone itself will have SME stickers stick on the battery and inside the battery compartment.

Its partly your fault for not fully checking the phone as well chin_kh.

Well, things happen. Still seller should be responsible on this. AP set way cheaper than his advertised price. he is online now by the time i posting this, and i already pm him to respond here.

Hi StratOS! I do agree that partially is my fault. I didn't check through carefully & I didn't notice on the SME sticker on the box. During that time, I was rushing as I had waited for 1.5 hours. I believed I would check through the phone carefully if my time is permitted & also putting a trust on suntzulee that he would gave me the truth information of the phone.

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Added on April 23, 2012, 12:57 pmMany thanks!

This post has been edited by chin_kh: Apr 23 2012, 12:57 PM

good luck on that claiming. as apis mention. ap set is much more cheaper compare to ori sme set. and it is not per agreement. so u can ask for fully refund from him.

E-Warranty need dealer to register for you bro, each official dealer will have a dealer code for themselves to help customer register the warranty. We can't register the E-Warranty by ourselves I'm sorry to hear about your case, for AP set, the price is way too expensive although S-Link is quite a reputable AP company. Hopefully the seller can resolve this matter with you a.s.a.p. Good Luck bro !

Hi ... thank you for your advice. After the case, I only know that the E-warranty only can registered by the dealer. I afraid "suntzulee" still keep his mouth shut, even though he is online (LYN) at the time I reply this.

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Added on April 23, 2012, 8:30 pmThanks for the advice!

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Added on April 23, 2012, 8:39 pmAs you all can see, he is selling ipad2 here... Can't moderator do something?

This post has been edited by chin_kh: Apr 23 2012, 08:39 PM

His ipad2 16GB wifi used unit cost more than a new unit.. haha

u see the box, is The New iPad box.. confirm wanna cheat ppl again.. maybe con deposit for that

My thoughts exactly.

he was online just now.why he didnt come here to solve this matter

thats mean he was trying to ignore this.

He's still online until 2.36PM today.
A tag will force him to come here.

He is still creating new topic. I think mods need to do something bout this before another person con by him/her.

http://forum.lowyat.net/index.php?showtopic=2321077&hl=

This post has been edited by melt: Apr 25 2012, 03:28 PM

he think by close his old topic and open a new one selling same thing will make a different, funny.

So susah to get all those repo and star..yet...doing this kind of crap..speechless..shame on him..

Cheap scammer. What for to cheat for just a tiny bit of money & spoil ur name?

Just refund the money to the buyer and get a life.