Maxis customer service really s@cks

I cancel mine m3g on april middle, d counter guy told me they will refund by cheque within a month...

i wait till end of MAy no respone at all !! gv them a call. operator told me, i need to call them and submit something request WTF !!

and told me will received cheque within a week..

till now nothing from them

From you post, It mean I can use both at same time. Am I correct?

Btw, I'm using unlimited package with one sim card. got modem though. duh...

This happens not only with Maxis but other operators as well. When it is about refunding, don't expect it to be really fast. Some have only gotten their refund about 3 to 4 months later.

i register Maxis 3G internet and using it after being activated 3hrs later



one maxis guy told me tat its a 3GB package and another one says tat it is unlimited

okay, you sifu's here which is true?

This is my case :
I share my internet with my friends in hostel. 4 person for 1 maxis. Since the maxis BB contract is going to end, and i am using a maxis postpaid. After my contract ends, i will get the modem(ZTE white) for free.

So, i terminate my maxis BB, and apply for my current postpaid line, maxis 3g unlimited(for phone). Then, i ask maxis to make a multisim for me. Then, using the 2nd sim card, i put it into my ZTE white modem(replace the terminated wireless BB). Can it work?

And if i buy a 3g modem myself(like e220). I make another multisim, and use the modem. I can online simultaneously with the sim in ZTE white?
For example, i will get a speed of 2mb/s with the e220 modem. And at the same time, my friend in hostel can get the same speed?

As far as i see, the line for this unlimited package is overall faster than the normal maxis BB.

Monthly charges is RM50(postpaid) + RM99(Maxis3g unlimited) + RM15 + RM15 + extra USAGE of phone

the 2nd choice is i just apply for a maxis line that i could use only data usage. So month charges for my internet line(exclude phone line) will be only
rm99 + rm15(multisim) right?

Right?

This post has been edited by ycl90: Jun 9 2009, 12:43 AM

i was a celcom user.......now a digi and umobile user

but now i am contemplating maxis after using my bro maxis sim to do these tests



take note of the upload and ping



taketwo





takethree




finally, this is the REAL speedtest

yerp...this is possible

bro what if the person in sc refuse to give me data unlimited without voice cuz later they claim that it is for existing postpaid user only?

that 36.90 was prorated from rm99 from the previous month billing period...

yey can... i want to apply multi sim one line =3

where is the charges for multi-sim?

i heard tat multisim one number can only be apply at KLCC

true or false ?

thx

Nope. I applied for mine at Orange Mobile, Taman Sungei Besi. I think you can apply for it at any Maxis centre or MASA outlet.

so if multisim, say 2 sim and a "mother sim " rm99+rm15+rm15=rm129

and all 3 sim can go on9 all at once at 3 different location??

thx

Yes, the 3 SIMs can be used simultaneously. Mine has voice call as well, so I can use both phones to make calls at the same time. However, only one phone can receive calls at any one time. Judging from he-sham's post, looks like the RM99 charge applies to all SIMs which is good but I didn't realise that before. Maxis has been giving misleading info.

anybody have the latest speedtest for maxis 3g? =3

new user of maxis unet 3g, switched from digi. have been quite good in terms of speed, overall. however, this last few weeks i had been disconnected from the network every 20 mins or an hour. the longest i stayed online so far is 3 hours. very irritating at times when i have to start downloading all over again. anyone having same problem?

fyi, i didnt have this problem before. the signal strength is good too. could be the network booting me off...

This post has been edited by mar_ware: Jun 15 2009, 03:58 AM

tell wat modem u use if you wanna help

one bar of hsdpa signal

Using E220 Huawei. Any ideas wad problem?

The cause of the problem was mentioned as "The connection was terminated because the other side is not responding" under Mac. I tried on windows XP and vista, too. Same situations. Worse in windows XP at times, causing the system to hang... The connection just went dead after 20 min to an hour. The longest possible is about 3 hours.

This post has been edited by mar_ware: Jun 15 2009, 06:11 PM

It's either the signal not strong enough or the modem problem. Check the modem firmware version...update to the latest version if necessary.

This post has been edited by ibnuasad: Jun 15 2009, 06:44 PM