QUOTE(Evenstarr88 @ Feb 25 2020, 07:27 PM)
Apparently it's a new policy they are putting in place this year. I went personally to JB to claim my figure from customs recently, and the counter guy was being very nice to me. And he brought me over a big MySafe notice pasted on the wall and told me that they were going to start implementing this system soon - he said that it was more or less of a ?safety certificate for toys (and btw, I hate it when people refer to figures as toys) - I guess it's something like the SIRIM certificate for electronics that are imported from overseas? And he was going on about how they have to make sure that the toys that are being imported and sold to customers are certified locally as safe for kids (but I did not ask him if they would still charge it if the figure was bought for personal keeping of an adult, I just wanted to get out of there as fast as I could XD)
And I don't know the criteria with which they will withold figures for MySafe certification... is it from multiple items, or above RM500, or if they are going to open every figure box onward? I am having a figure (less than RM500) being delivered to me from Japan so I guess I will find out soon enough.
Personally, I think MySafe serves no purpose except the exclusive reason to charge more money.

ooh i see, so this MySafe thing is really the new system la, i thought they were just bullsh1tting me. Yea i feel the same, it doesnt serve any definite purpose other than just an easy way for them to ask more money. Makes me really hate going to the kastam after this.
QUOTE(Exiled_Gundam @ Mar 2 2020, 04:56 PM)
Which kastam is this? Anyway on the value part, yes, kastam will use their own currency exchange rate, though their value do keep track of current currency exchange rate. Unfortunately if MYR value went down after the date of your payment it might be over RM 500 already. If you order through Mandarake, I think you can ask them to underdeclare?
it was in kota kinabalu, sabah. Yup, i just knew we could exclusively ask mandarake to underdeclare the value which is too late. I emailed them after they sent out the package. So they already stick the original invoice on the box. No excuses can be made by then to the kastam. The 10% tax i could still close one eye and pay la. But the agent fee of rm100 is what makes me furious. There's literally nothing they did worth paying them for. I tried to argue with them on how i came by myself to settle and even apply the Mysafe form etc and doesnt need agent or whatsoever, and they were like ahh no no this Borang J or etc can only be done by agent and stuff. In the end i just paid la, learned the lesson the hard way. Maybe i wont be buying items from overseas after these T.T