Well said, the rider think driver time not important, not valuable, only rider time important and valuable? Respect is earned both way. Padan muka simply request and then got cancelled. In fact, I even write before to Uber said it should be shorten to 2 min, after all, the rider view if any driver nearby before request, have ETA when driver is arriving, so, plenty of time for them to plan (although I got to admit Uber estimate always out one  , straight line basis, rather follow route and traffic).

That's why I make it my habit everytime I request for ride, I make sure I am ready at the location only press request. And, I fully understand many Uber driver are part-timers, even full time, they are not professional driver, they just drive Uber to make some extra earning (earning wise, different topic  ) , therefore, be respectful and treat others like how you want to be treated.
You sure no campers at airport? Impossible lah 

+1

I wish crab-car  would follow the same things.
If wait too long, also cannot simply cancel otherwise driver cancellation rate goes up....later kena suspended

Rider got problem...driver kena pulak.

You sure no campers at airport? Impossible lah 

what to do, it is rider who pay the commission fee to Grab/ Uber, not driver. Suck it up bro 

It matters of time before Uber will remove the cancellation fee just like they removed the waiting time into the fare

I don't think they will remove it, i saw Uber driver was applause with the timer feature (just newly added)

And rumors saying Uber trying to raise rate to reduce their subsidize in near future, with the new management I believe they will shift to right track.

Shall see, if it is true, then, it good news for drivers....but, don't forget Uber is operating in duo-poly in Malaysia, and riders nowadays are price sensitive and they is very little differentiation between both Grab and Uber service (used to be only they want a reliable ride, which win hands down against taxi), so, any unilateral fare adjustment, the riders will shift to Grab (and Grab is going strong by days).

Currently, everytime I open both apps, both fare is farely comparable, differences also less than RM0.50.

The diff is grab having hourly guaranteed for drivers while uber dont give a fucuk

The diff is grab having hourly guaranteed for drivers while uber dont give a fucuk

Anyone already received last week's payment? Just now check, still not in

wrong, uber have quest 

You mean this quest ah ?
This is more like sedekah for beggars.

How to compare this crap with Grab PHG ?

My thoughts...

1. It seems that many drivers are happy to cancel a trip if the rider doesn't turn up within 5 minutes, and earn the rm5 cancelation charge.
If drivers abuse these charges, pissed off riders would choose Grab or taxi.

2. Uber's built-in navigation function sucks. Today it 'guided' me into a one-way street, but in the wrong direction!

hi, this morning i got an email stating my email was changed. when i logged into the app, my email and telephone details have been changed to someone based in southern america. However, payment details was still mine?!

As of date, i completely have no access to the uber app. When using my email to sign in, the system notification : The email cannot be recognized by Uber appears.

I contacted Uber and they mentioned due to privacy policy, I need to write in using the email account, i.e.: hacker's account. WTF ?

Anyone got any experience with this?

my happened the same too.

are you using the same email for rider and driver account?

if so, that can be a problem.

as for your phone number, mine was put in america and my car is not allowed to drive in KL. this is because it is more than 10 years old.

so now.... i'm on Grab and raking a good rating of 4.88 so far. Uber lost a good driver ady.

Hello,

Does someone had the same problem as me? It seem Uber is not paying my promotion worth Rm 40.

Thanks for feedback.