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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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bcombat
post Feb 24 2017, 08:54 PM

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Hi to all sifu here. I am newbie to grab and Uber driver.

Hope can learn something from u all.
bcombat
post Feb 25 2017, 10:45 AM

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QUOTE(xane @ Feb 25 2017, 09:57 AM)
Can share your grab/uber driving experience here ?  rclxms.gif
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Just enroll last week and after that my boss ask me to go overseas.....so only few trips.

Realise that waze gps does not indicate exact pick up location sometimes + need to call rider to confirm and look around

Pick up one rider to Sunway pyramid.....follow gps end up inside the mall parking. Quickly get up the parking after drop customer using touch and go. No yet check whether already deduct parking or not
bcombat
post Feb 25 2017, 02:27 PM

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QUOTE(2feidei @ Feb 25 2017, 02:18 PM)
It is not waze, it due to either rider laziness and/ or studipidity.....

GPS work best when you are at outdoor, not indoor, and Uber rider apps use GPS to detect location (or u rider can manually keyed in the address)

Few time this Uber rider apps try to be smart, ask me to turn on the location detection, then, detect my location. If I request ride inside my house, chances are it the address will show it either the house behind mine, the next road or my neighbour house, never my house.

Got one time I kena, rider first time using, go request while pangsai, location given is dunno what carpark for a jungle tracking site, wait wait, the fella call me, why cannot see me even show apps arrived, only say, oh, I request while I in toilet, and my toilet facing the jungle. I was  doh.gif

And, to reach to correct pick up location, I got to drive additional 6km, or 15 min. And, the rider keep calling me why I am driving around, I told the fella, hallooo....first u give me wrong pickup location, now I drive to correct location, of course I follow the road lah, u think my car can drive straight line, cut across the jungle and hill one ah?
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DO u think google map is better?

bcombat
post Feb 25 2017, 06:02 PM

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Are there any goods facebook group what you all can suggest?

I prefer the group member communicate in English as my Malay is koyak.
bcombat
post Mar 1 2017, 11:00 PM

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1) Today pick a rider to Subang from Sunway. Happen to miss the nearest u-turn...so need to u turn further down the road...end up travelling on the longer distance.

Rider not happy and said that he has paid extra due to my miss and will call to uber office to complain.....later in the evening, i notice that fair adjustment has been made in the trip history. For this case, this rider is the credit card passager. I think it is fair to him.

It just came across my mind...if this passager is the cash paying customer, who should I do? Ask him to pay the exact fare in cash show in the uber app or what?

2) If the cash paying customer cancel the trip after 5 mins without valid reason, does uber still paid me actual fare incurred based on the estimated distance?

3) The pings came in non-stop during the peak hours in the busy area. What is the taikor here normally do if the next rider ping already in (before dropping off the passager in the car) but wish to take a short break or stop driving? If I ignore the ping, it does not look goods on my acceptance rate hmm.gif

I think the above question being deal with before in this thread. But the thread is simply too long for me for this specific info.

Hope sifu here can share patiently. Thanks. notworthy.gif
bcombat
post Mar 1 2017, 11:08 PM

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QUOTE(sickx @ Mar 1 2017, 11:05 PM)
ah.. I forgot about that. but then, on her app, it said her fare was only RM0.99 and she insisted to pay only RM 0.99. so I only accept RM1 as her fare.
if you wanna have a break after a trip, go offline first or set stop new request while on a trip so that there won't be any ping later.
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Cannot off the phone because I have not dropped the first customer off.

Next rider ping came in before I dropped the first customer.
bcombat
post Mar 1 2017, 11:10 PM

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QUOTE(2feidei @ Mar 1 2017, 11:09 PM)
Don't accept lor
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low acceptance rate will not affect the uber driver much?
bcombat
post Mar 1 2017, 11:12 PM

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QUOTE(sickx @ Mar 1 2017, 11:10 PM)
didn't ask you to off your phone la  doh.gif  tap on the left side of the app, you'll see your trip details. below that, there's an option stop new request. use that. it's on the youtube tutorial video. watch it again.
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typo error. should be off the uber app. tongue.gif
bcombat
post Mar 1 2017, 11:38 PM

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QUOTE(cylon @ Mar 1 2017, 11:26 PM)
What time is that and what areas to be exact?
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Red zone. 5.30 pm onwards
bcombat
post Mar 2 2017, 12:11 PM

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QUOTE(yhtan @ Mar 2 2017, 11:45 AM)
How does Uber calculate its fare, i checked Uber X charge RM23 from Taman Desa to Sunway Pyramid while Uber black charge RM20-30 (Estimate).

And one thing the driver keep complain about the promo, he say more and more short trip rider and end up they have to waste petrol and time. Ask me to check their facebook page and many rider rant over there for the over charge, is it me feeling Uber service deteriorating over the years?
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what time is your ride?

Yes. Short trips are the pain in the ass. We have to go through the stress of caught in jam etc for 2 - 3 ringgits income.

Best if u enrol as driver. Drive 1-2 days in busy areas u know already
bcombat
post Mar 2 2017, 12:37 PM

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QUOTE(yhtan @ Mar 2 2017, 12:17 PM)
around 10.30am

I know the hassle, get 10min+ just to reach there and found out it is short trip, if i'm driver also vomit blood sweat.gif
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Could be surge rate in the area or driver used longer route due to miss or wrong turning etc.


bcombat
post Mar 2 2017, 05:00 PM

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QUOTE(ieian81 @ Mar 2 2017, 04:19 PM)
This few weeks the Uberx fare is very high due to the surge pricing caused by all the 0.99 trips high demand.

As a driver, doing all this 0.99 trips also is quite ok cause Uber top up all the fare and also the surge. Every morning I start driving at 7am do mostly all this 0.99 trips before 10am already nett 100. In certain ways better than long distance, purely due to the surge.
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Even at the surge rate of 1.6, per trip can only get 3-6 ringgit after deduct uber fees

Unless there r some longer trips in between such as my trip from subang to bukit bintang that give me rm35.

If 100% short trips, driver cannot make a living even with surge.
bcombat
post Mar 2 2017, 08:31 PM

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QUOTE(ieian81 @ Mar 2 2017, 05:49 PM)
Where do you drive and what time in the morning?

PJ and Kl 7-9am that period surging most of the time 2.0.
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Are u one of the uber staff?
bcombat
post Mar 4 2017, 11:54 AM

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QUOTE(wueytshuan @ Mar 4 2017, 10:11 AM)
I made a lot of RM8 trip below. Awaiting Monday surprise! biggrin.gif
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Where to get this announcement?
bcombat
post Mar 4 2017, 11:58 AM

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The app shows smooth break and acceleration %
Quite impress
bcombat
post Mar 6 2017, 11:41 AM

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QUOTE(ieian81 @ Mar 6 2017, 07:48 AM)
Things back to normal today, 0.99 ended.

Surge still very high this morning. Just completed a ride from SS2 to Maluri, Cheras. Fare was RM59!
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How much $$ do u earned per hour on average?
bcombat
post Mar 6 2017, 03:21 PM

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QUOTE(TypeR @ Mar 6 2017, 03:18 PM)
Incentives no more? Can anyone confirm about this? That's too bad...Only get surges...Not even boost ...
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Got boost
bcombat
post Mar 6 2017, 03:34 PM

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In my app and email
But I didn't get the rm8 promotion
bcombat
post Mar 6 2017, 10:06 PM

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QUOTE(AskarPerang @ Mar 6 2017, 09:33 PM)
Promo ends. Only Grab still got zerofare and tenbyten promo going on.
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I was confused. The grab app shows promocode + cash rm4.00

I collect 4 from rider. But she said should be free?

This post has been edited by bcombat: Mar 6 2017, 10:06 PM
bcombat
post Mar 8 2017, 06:43 PM

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QUOTE(leftback @ Mar 8 2017, 03:16 PM)
I'm planning to drive for Uber on a part-time basis, however, the following is a few of my concerns:-
1. My current car does not qualify and I have to get a car. What car would you guys recommend? New or second hand? Is it worth at all buying a car just for the sake of driving for uber?

2. My uber app shows at least about 8 cars around my vicinity at any one time, this leads me to think there is quite a number of drivers out there and opportunities to earn would be limited.

3. How much can I expect to earn from being online from 8 to 12 midnight during weekdays and from 8 to 8 on the weekends?

:thumbsup:
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No enough uber driver atm. dont surprise if get ping from >5 km away

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