Got pros and cons also. That is why car holder is necessary for us as drivers

One of the issues as stated by you, the interface not friendly enough, they should just place the call/sms button below the address on the same page just like the one rider requested the driver, got face, got car plate and call button.

Am using car holder...but still...phone takes a little bit of time to process the action...some slight delay...and it might cause accident ><

Hope they will update the app soon.

Hi, I am thinking to try out part time for fun. Which is better platform? Uber, GrabCar or MyTeksi?

Uber = credit card transaction, but income lower if compared to Grab

Grab = cash, credit card transaction, but income slightly higher if compared to Uber

in terms of popularity...both abang adik ja

Fully agreed, plus the rider will know the estimated waiting time for the rider to arrived, the progress and route taken, and another notification when driver arrived. So, I do not get it when why rider cannot be punctual, waiting for the driver at the agreed location?

Some reasons why I rather pull over by the road & call;

1) New riders sometimes moved (by accident) their pinned location a bit during the requesting for driver part. So happened once in a while, the rider is easily at least 500m away from the actual location. No riders will ever admit that they made that mistake cause they don't realize it. So I call to get a rough idea where exactly they are e.g. ask for name of shops, house number, landmark etc.

2) Request made at a busy road or worse; busy junction in KL. We're always thankful when the experienced rider knows how to key in the exact address where they are. But again, new ones will just use their current location instead. So we don't know which side of the road the rider is at, if you end up on the opposite side & end up having to make a long u-turn or jam your way through the other side of the road, it's more frustration for both you & the rider.

3) Uber's mapping logic goes haywire once in a while. To the rider, you're 4 minutes away as declared by Uber. But realistically you're easily 10 minutes away due to nature of the road. You drive to the rider, but after 5 minutes, rider cancelled the trip thinking you're not coming.

I'm not even a full timer & yet i get into trouble frequently when I tried to save some money on the calls lol. Maybe it's just me being really unlucky or perhaps I'm driving in unpopular areas that tend to get new riders a lot. Sometimes i wish that when i bumped into those kinda problems, the riders would just cancel the trip....but nooo, they didn't cancel & i ended up getting upset riders that totally KO my ratings after drop off

I have been in ur shoes for number 1...lol...a new rider but put the pin abt 1 or 2 blocks away...luckily no jam tat time.

Yea..am thinking shud I change my telco plan now...for unlimited call..haha

Thanks ya

Actually, in the Uber partner video, they did say no need to call because it may irritate the customer. But when go training at Uber Malaysia's office, they ask to call. That was more than a year ago, so they might have change the video.

Of course I think in US where Uber is from, they cannot use the phone at all while driving, even if it's hands free. So maybe that's why the video say no need call.

By now I believe the regular customers would know how to SMS the driver on their exact location. Even I do that, even if I have keyed in the address for pick up point. Just to double confirm it.

hey tried my usual maybank debit card to order uber but came out with billing error. checked balance and all, nothing out of the blue. is it me or anyone else encountering same issue?

I went to the training abt a month ago...they still advise to call customer.

As a Uber rider. I did not expect Uber partner to call me as i can get the update of their location from the aps.

As a Uber partner. I only call the riders if
- The estimated time to arrive the pickup location is long (stuck in traffic jam)
- Can not locate the exact pickup location. (some pickup location very ulu)
- Rider no show.

TBH, as a partner, I call, I get blame; I don't call, I get blame either. Not joking, not all riders are the same, so I choose to call. Maybe mine here market are not yet matured.

just upgraded my call plan to unlimited call...so gonna call them

Ya, DiGi68, CelcomFirst Gold80, UmobileHeroP70.

Digi 78 la

btw, seems like Grab will be having a promotion for riders this coming Thursday.

RM 1 for less than 5km ride. Uber gg adi..lolll

then the drivers for Grab incentive how to calculate?

Duno yet..haven't look into it

Grabcar using typical Malaysian low price strategies. As long as the drivers are paid fairly, I believe it should be fine.

But then 'fairly' is subjective to drivers.

what do you mean by how to calculate?

there's guaranteed income and the rate of the guaranteed income is tied to which tier your income is for the week.

i.e. guaranteed RM12 per trip if you achieve RM400 per week. or RM16 if you managed RM600 per week.