I think I saw forummers posted here before where they allocated wrong payment and caused the other card no payment or short of payment, then with penalty. Not sure if my understanding is correct or not.
I will manually pay my bills myself.
That said I only have UOB VOX.

They took 7 weeks to process my application! Can't believe as I am holding other UOB cc as well. So it shouldn't be so long. I made 3 complaints in total as the application process was too long.

Exactly. That's why I requested to disable that feature to make it easier to manage my cards and avoid such things to happen.

Apply uob vox on 20 jan via branch agent, called uob around 27/28 jan and still not in system.
Called agent and she said already submitted, need to have around 2 weeks processing time.

3rd feb agent inform me that my application returned because of IC not clear and ask me to send her IC via email and she help me submit again and i have to wait another 2 weeks processing time again. Somemore CNY is around the timing. I wonder when I can have some verification call from uob for some proceess on my application.

Is it normal that uob new application processing time take so much time?

Is it can request to disable it ??

I don't like this auto feature too as I cannot manage my payment properly end up I cancelled one of the UOB card and not use at all also...

Is it your application in their system but pending their verification and aprroval?

Mine was not even in their system yet.

I applied via registered my interest online and one agent called me the next day. Excellent service who helped me to follow up thoroughly.
Got my card within 3 weeks I think.

Any details on what dining locations have the 20% cashback?

It follows MCC, so anywhere so long the MCC are 5811, 5812, 5813 and 5814.
Full set of TnC: http://www1.uob.com.my/assets/pdf/tnc/20_Cash_Back_tnc.pdf

Yes you can. As for myself, it was enabled the first time I checked with CS, then I requested to disable it. Check with CS on auto portion payment feature.

Just called uob for the status of my vox card. applied on 30th jan @ giant usj.

cs told me just approved 2 days ago, on 10th feb. fuh..lega liao

might need 3 weeks more b4 the cards reach me

told her also bout the plat card that agent ask me to apply together with the vox, and ask bout 1st 2 years fee waiver.and yes, its free.according to her.(ive record the conversation) not sure the benefit of this card though.

anyone care to share?

thanks.

Had similar experience as yours. Except, instead of calling the agent again, the CS told me to apply directly via UOB website and walla... I got a call from them and my application was processed within 3 working days (because I hold another UOB card too).

This post has been edited by goliath: Feb 12 2016, 10:08 AM

Seems like apply via online have better processing time.
All document are submitted via email during the process, right?

I will try it if there still no update by 18 feb.

If you have existing UOB card (less than 5 years old), you might not need to submit any documents as they have it in their system. The other side will just do verification via call.

Too bad i am new to uob.
Wonder if submiting doc can be softcopy via email or they require hardcopy then i need to send via snail mail

just received a call from uob to replace my vox to a new one. made me listen to their automated t&c

Yes, a real human agent will call you to confirm that you registered the interest online. Then after that will contact you via email for the necessary.

Soft copy via email.

Thanks a lot. Will try that if my exisiting application not reach uob for my given time

This post has been edited by edwardccg: Feb 12 2016, 12:48 PM

You can try now if you want.
No harm trying since it's pending for so long already.