Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards UOB Credit Cards v5
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 Apr 13 2016, 11:13 AM
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Senior Member
4,232 posts Joined: Apr 2011  
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QUOTE(christie_ang @ Apr 13 2016, 11:10 AM) I'm existing UOB card holder. Just gave a call to the CS to apply for UOB VOX card. CS told me apply through agent will take up to 2 weeks to process. Since I'm existing customer, I'll get my card by next week and they got no issue to send to my office! Haiz...  Fellow forumers are posting a different message from what the CS told me. This UOB, sendiri also cannot make sure they practice what they preached.  |
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Apr 13 2016, 11:21 AM
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All Stars
21,314 posts Joined: Jan 2003 From: Kuala Lumpur 
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QUOTE(victorywp @ Apr 13 2016, 11:01 AM) so you expect it to be rejected after getting the freebie? lol... Yes.. suppose to reject ... but simply approved it.... called in the next day to cancel it hahahaha |
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Apr 13 2016, 11:31 AM
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All Stars
11,741 posts Joined: Oct 2013 From: Her Heart 
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QUOTE(laymank @ Apr 13 2016, 11:13 AM) Haiz... i also received my new cards via normal snail mail recently.Fellow forumers are posting a different message from what the CS told me. This UOB, sendiri also cannot make sure they practice what they preached. |
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Apr 13 2016, 11:32 AM
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All Stars
11,741 posts Joined: Oct 2013 From: Her Heart
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QUOTE(ronnie @ Apr 13 2016, 11:21 AM) Yes.. suppose to reject ... but simply approved it.... called in the next day to cancel it hahahaha but what's the reason you gave for the cancellation request? |
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Apr 13 2016, 12:50 PM
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All Stars
21,314 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(victorywp @ Apr 13 2016, 11:32 AM) but what's the reason you gave for the cancellation request? I said I applied for one card only but got 2... so i angrily  said cancel both of them. |
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Apr 13 2016, 02:40 PM
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All Stars
11,741 posts Joined: Oct 2013 From: Her Heart
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QUOTE(ronnie @ Apr 13 2016, 12:50 PM) I said I applied for one card only but got 2... so i angrily lol... but actually you did signed up 2 cards in the first place for the freebie right? kesian the salesperson/agent. said cancel both of them. |
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Apr 13 2016, 02:42 PM
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All Stars
14,082 posts Joined: Aug 2009 From: Malaysia
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QUOTE(laymank @ Apr 13 2016, 11:13 AM) Haiz... UOB cakap on the phone power mia.Fellow forumers are posting a different message from what the CS told me. This UOB, sendiri also cannot make sure they practice what they preached. They still owe me an official letter of apology but I don't expect it to arrive at all. |
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Apr 13 2016, 02:44 PM
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All Stars
18,455 posts Joined: Oct 2010
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QUOTE(victorywp @ Apr 13 2016, 02:40 PM) lol... but actually you did signed up 2 cards in the first place for the freebie right? kesian the salesperson/agent. Correct, they have to wan sik mah.  |
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Apr 13 2016, 03:33 PM
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Senior Member
909 posts Joined: Feb 2011 From: Kerteh - KL - Ipoh - KB
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Applied for One Card at their Avenue K booth almost two weeks ago but till now still no call to confirm. Don't know what's the status. Might be they think i saja saja tolong their agent to register interest. There goes one potential customer; me.
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Apr 13 2016, 03:47 PM
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia 
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wonder how much is their commission per successful application?
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Apr 13 2016, 08:13 PM
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Junior Member
43 posts Joined: Dec 2010 From: Penang / Selangor 
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QUOTE(victorywp @ Apr 9 2016, 02:25 PM) you may try to pay for all the transactions incurred after the af is charged. then call to ask for cancellation and insist that you will not pay for the af. if they cancel, then you don't have to pay the af. if they don't cancel, they will probably waive it or counter offer you with af discount. QUOTE(karcity @ Apr 9 2016, 09:27 PM) Yes. hi guys thanks for your reply. they just called me that they will waive the AF for 3 years. why can't they just waive it during the first call. problematic. |
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Apr 13 2016, 08:40 PM
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All Stars
11,741 posts Joined: Oct 2013 From: Her Heart
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QUOTE(ieverythings @ Apr 13 2016, 08:13 PM) hi guys thanks for your reply. they just called me that they will waive the AF for 3 years. why can't they just waive it during the first call. problematic. yeah, good to hear that. |
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Apr 13 2016, 10:13 PM
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Senior Member
4,928 posts Joined: Feb 2008 From: /K/opitiam Pak Hang Status: Permaban
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QUOTE(ieverythings @ Apr 13 2016, 08:13 PM) hi guys thanks for your reply. they just called me that they will waive the AF for 3 years. why can't they just waive it during the first call. problematic. Test water fish lor..Some people just accept it..that's how it is.. |
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Apr 13 2016, 10:59 PM
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Senior Member
2,493 posts Joined: Mar 2014
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QUOTE(ieverythings @ Apr 13 2016, 08:13 PM) hi guys thanks for your reply. they just called me that they will waive the AF for 3 years. why can't they just waive it during the first call. problematic. I believe the first call was with CS while the retention department called you, they are the only one who can offer you AF waiver, not CS. |
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Apr 13 2016, 11:17 PM
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Senior Member
520 posts Joined: Mar 2009
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QUOTE(ieverythings @ Apr 13 2016, 09:13 PM) hi guys thanks for your reply. they just called me that they will waive the AF for 3 years. why can't they just waive it during the first call. problematic. Waive for 3rd year or straight away waive 3 years until 2019? |
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Apr 13 2016, 11:20 PM
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Junior Member
43 posts Joined: Dec 2010 From: Penang / Selangor
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QUOTE(trojant @ Apr 13 2016, 11:17 PM) Waive for 3rd year or straight away waive 3 years until 2019? Waive another 3 years |
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Apr 13 2016, 11:27 PM
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All Stars
11,741 posts Joined: Oct 2013 From: Her Heart
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QUOTE(kelvinlzy @ Apr 13 2016, 10:59 PM) I believe the first call was with CS while the retention department called you, they are the only one who can offer you AF waiver, not CS. actually in my many years experience asking waiver from uob, in the early years of using it, i have to wait for retention team to call me and offer me the waiver. but after that i only deal with cs to force them to waive for me without waiting for retention team anymore. |
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Apr 13 2016, 11:37 PM
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Senior Member
2,493 posts Joined: Mar 2014
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QUOTE(victorywp @ Apr 13 2016, 11:27 PM) actually in my many years experience asking waiver from uob, in the early years of using it, i have to wait for retention team to call me and offer me the waiver. but after that i only deal with cs to force them to waive for me without waiting for retention team anymore. So CS can waive for you? Can they offer 0% BT too? I remember last time the retention department offered me AF waiver and 0% BT. |
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Apr 14 2016, 01:19 AM
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All Stars
11,741 posts Joined: Oct 2013 From: Her Heart
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QUOTE(kelvinlzy @ Apr 13 2016, 11:37 PM) So CS can waive for you? Can they offer 0% BT too? I remember last time the retention department offered me AF waiver and 0% BT. no, they can't. but they can write/pass your message for the retention team to waive it off without calling you back. |
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Apr 14 2016, 09:34 AM
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Junior Member
542 posts Joined: Jul 2009
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It seem like i'm the only one that write email to waive AF for UOB ONE?
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