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Credit Cards UOB Credit Cards v5

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post Apr 14 2016, 10:14 PM

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QUOTE(Human Nature @ Apr 14 2016, 09:38 PM)
never try never know...who knows suddenly UOB comes out with UOB wiser titanium amex card  biggrin.gif
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going with the current cc trend, it's very good already if they don't cut the benefits
Human Nature
post Apr 14 2016, 10:18 PM

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QUOTE(alexanderclz @ Apr 14 2016, 10:14 PM)
going with the current cc trend, it's very good already if they don't cut the benefits
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expectation vs reality biggrin.gif if you guys notice, there is very few new CC introduction this 1-2 years...so yeah, no cut in benefits consider good when times are difficult.
adele123
post Apr 14 2016, 10:23 PM

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QUOTE(WhitE LighteR @ Apr 14 2016, 08:08 PM)
how long minimum the user need to keep the card in order for uob sales person get the commission?
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By my guess, 6 months, cause the sales person I applied with keep saying you can cut the card after 7 months. Just remind me to rmb to activate the card, don't use also nevermind.

I genuinely want to apply those cards and keep for as long as they are still offering benefit.

Reality is bank negara cut the fee the banks earn, so they cut over cashback lo.
-Aktan-
post Apr 15 2016, 07:28 AM

2.6b dah masuk bro
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Damn... UOB call center very hard to call nowadays... My chip can't use.. Wanna ask for replacement.. Now they don't pick up.. Morning call night call all not picked up.. So they want me to cancel or keep in drawer? Last time I call UOB, easily first call could reach CS team.. Now act like government agency. Damn.. Soon my AF coming..
andylxj88
post Apr 15 2016, 09:30 AM

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QUOTE(Human Nature @ Apr 14 2016, 07:51 PM)
Let's have a healthy discussion here as it is not always to hear something from the CC sales side.

I believe sales staffs are aware that there is always possibility when they provide extra gift from their own pocket to bump up sales. Personally, I have even been told by sales staff that I can cut the card if I don't want to use it.

Perhaps, instead of offering gifts, you guys feedback to the product department on offering attractive cards, and marketing department on ways to attract customers.
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yea. if the staff told u so, is the staff personal problem. but normally we need to tell customer the card benefit and the card already waived annual fee , so we will ask customer to use at least half year to try for the service.

due to the benefit, it's not a good thing to offer very good card, it make banks pay out for the cash back, and if not making anyour profit at all. it will end up like maybank 2 card , cut out the benefit suddenly.
andylxj88
post Apr 15 2016, 09:32 AM

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QUOTE(-Aktan- @ Apr 15 2016, 07:28 AM)
Damn... UOB call center very hard to call nowadays... My chip can't use.. Wanna ask for replacement.. Now they don't pick up.. Morning call night call all not picked up.. So they want me to cancel or keep in drawer? Last time I call UOB, easily first call could reach CS team.. Now act like government agency. Damn.. Soon my AF coming..
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lol. bro, try to call at card loss hotline . is 03 2612 8100. if not mistaken .
spreeeee
post Apr 15 2016, 09:33 AM

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andylxj88
post Apr 15 2016, 09:35 AM

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QUOTE(MrAkA @ Apr 14 2016, 08:15 PM)
Hi guys, I've received my UOBOne and VOX cards today and its my first cc. But strangely they have charged annual fee to me already. Any idea what is the cause?
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dude, if your salary below 3k, u should be getting uob one classic card which will charge annuall fee of 72.08 . if the staff dint tell u all this can call in CS to complained . and the vox card need to spend at least 1 time every month to avoid for the monthly charge
vin_ann
post Apr 15 2016, 10:27 AM

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QUOTE(andylxj88 @ Apr 15 2016, 09:35 AM)
dude, if your salary below 3k, u should be getting uob one classic card which will charge annuall fee of 72.08 . if the staff dint tell u all this  can call in CS to complained . and the vox card need to spend at least 1 time every month  to avoid for the monthly charge
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how i wish you post ur comment much earlier... can apply VOX card from u... rather give sales to forumer here than the tele-marketer who sound not so friendly...
TSvictorywp
post Apr 15 2016, 10:38 AM

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QUOTE(vin_ann @ Apr 15 2016, 10:27 AM)
how i wish you post ur comment much earlier... can apply VOX card from u... rather give sales to forumer here than the tele-marketer who sound not so friendly...
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and he can give you freebie paid by his pocket money too. but you need to behave and not to cancel your card immediately. brows.gif
andylxj88
post Apr 15 2016, 01:49 PM

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QUOTE(victorywp @ Apr 15 2016, 10:38 AM)
and he can give you freebie paid by his pocket money too. but you need to behave and not to cancel your card immediately.  brows.gif
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lol. so meant the sentences. hahaha. but true also la. I promote more to those who really need the card,so most of my customer normally use more than one year la. cause the card is the card they needed ma
laymank
post Apr 15 2016, 01:55 PM

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QUOTE(andylxj88 @ Apr 14 2016, 07:18 PM)
Actually I am uob bank staff sale person, quite disappointed with those customer who apply and cancel the credit card after they get the free gift. Every gift is come out from staff own pocket money, and after cancel with complained case as received from customer to cs . Staff claw back commission and get warning letter. Maybe try to think for others la when I doing something, but no I offense to u. Tq
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hi Andy,

I was told by the CS when I applied online that effective this year onwards, UOB only deliver the cards to respective branch for collection via thumb print.

I am interested in VOX, but having to collect from UOB branch, which is not available easily had me cancelled the application. Please help feedback to your customer management manager.
kelvinlzy
post Apr 15 2016, 02:04 PM

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RM0.00 Spend min RM500 on your UOB ONE Card & convert into 0% Easi-Payment Plan for 3 months! Call 0326128121 to convert. Till 31July16. T&C apply.
andylxj88
post Apr 15 2016, 02:34 PM

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QUOTE(laymank @ Apr 15 2016, 01:55 PM)
hi Andy,

I was told by the CS when I applied online that effective this year onwards, UOB only deliver the cards to respective branch for collection via thumb print.

I am interested in VOX, but having to collect from UOB branch, which is not available easily had me cancelled the application. Please help feedback to your customer management manager.
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hello , =). not necessary need to collect at branch. if u apply with staff, u can send the card to office or house if u want. if u apply from online, they want to make sure the applicant not fraud case, they why they require u to collect at branch to do for confirmation
applenut
post Apr 15 2016, 03:07 PM

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I was being charged of annual fee almost Rm179 on my UOB One Card, called to CS to nego for waiver. After few days, called again to check the result, request of waiver not approved, reason being my spending not high enough and not enough Smart$ earned.
Human Nature
post Apr 15 2016, 03:18 PM

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QUOTE(applenut @ Apr 15 2016, 03:07 PM)
I was being charged of annual fee almost Rm179 on my UOB One Card, called to CS to nego for waiver. After few days, called again to check the result, request of waiver not approved, reason being my spending not high enough and not enough Smart$ earned.
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just cancel the card then if you do not intend to pay and use the card anymore. have you make any swipes since the AF was charged?
applenut
post Apr 15 2016, 03:52 PM

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QUOTE(Human Nature @ Apr 15 2016, 03:18 PM)
just cancel the card then if you do not intend to pay and use the card anymore. have you make any swipes since the AF was charged?
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Yes.
It was about 2 months ever since, any idea whether they still can refund the AF if I call them again now?
laymank
post Apr 15 2016, 04:00 PM

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QUOTE(applenut @ Apr 15 2016, 03:52 PM)
Yes.
It was about 2 months ever since, any idea whether they still can refund the AF if I call them again now?
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rule of thumb is, if you used the card after AF has been charged, it basically means that you have agreed to use the service. therefore, you will have to pay.

Unless you decided to terminate the card, then you can ask if it can be pro-rated (not sure if it's even doable)
edwardccg
post Apr 16 2016, 01:18 PM

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Actually how bank determine as online transaction? Have to try and error?

I have some books want to order from Kinokuniya webstore. Below is some of my previous physical swipe and online charge on my alliance younique card. The description was slightly different, BOOK STORES vs BOOKSTORE

I wonder if i used vox on the webstore able to get 5%

Physical swipe :
RM0.00 ABMB: There was a Credit/Debit Card transaction at KINOKUNIYA BOOK STORES for MYR 38.00. Please call the Bank if it was not authorised.

Online charge:
RM0.00 ABMB: There was a Credit/Debit Card transaction at KINOKUNIYA BOOKSTORE for MYR 118.44. Please call the Bank if it was not authorised.
fly126
post Apr 16 2016, 02:30 PM

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QUOTE(edwardccg @ Apr 16 2016, 01:18 PM)
Actually how bank determine as online transaction? Have to try and error?

I have some books want to order from Kinokuniya webstore. Below is some of my previous physical swipe and online charge on my alliance younique card. The description was slightly different, BOOK STORES vs BOOKSTORE

I wonder if i used vox on the webstore able to get 5%

Physical swipe :
RM0.00 ABMB: There was a Credit/Debit Card transaction at KINOKUNIYA BOOK STORES for MYR 38.00. Please call the Bank if it was not authorised.

Online charge:
RM0.00 ABMB: There was a Credit/Debit Card transaction at KINOKUNIYA BOOKSTORE for MYR 118.44. Please call the Bank if it was not authorised.
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OT: So far as I know the Price from KINOKUNIYA Webstore quite Expensive, sometimes we can get Cheaper Price at http://www.bookdepository.com

& they accept RM now...!!!

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