anyone here who work in Call centre / Service Banker handling customer frm singapore at menara LYL, PJ ?

i received an email saying that im selected n will start next 2 weeks...

wanna know some experience or feedback whether is good ornot ?

thanks...

im asked to attend interview as Global Support Officer.

Is the working environment really suck @ Bukit Jalil?

tell me more bout it anyone?

i have been working in scope @ Bukit Jalil almost 2 years, have good have bad, never try never know, but im thiking to cabut next year, salary not enuf to use.

Scope Bkt Jalil have a few good looking girls aye? Wish I'm working in an environment like that haha

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Added on September 9, 2008, 12:25 amScope Bkt Jalil have a few good looking girls aye? Wish I'm working in an environment like that haha

This post has been edited by Veto: Sep 9 2008, 12:25 AM

Anyone in the QA department ??? am joining in Nov...

btw, maybe i have skip some of the posting...

Is there any loan package for staffs?? as i am getting a home loan...

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Added on September 16, 2008, 4:04 pmtalking about pretty lad...... i saw some during my first and second interview.... and when i went over to collect my offer letter.

This post has been edited by weretiger: Sep 16 2008, 04:04 PM

may i know is there any vacancy still available for part time services banker at TPM??

vacancy always open for service banker at tpm as almost everyweek got newbies resign there...and almost everyweek also there's new recruitment for service banker..either at tpm or lyl...turnover rate for service banker always high so if u interested u can try apply it through jobstreet..i cannot guarantee u'll get it but from what i see..u'll get called up for interview very quick once u apply for it...

not sure for part-time tho but it AFAIK, SCB only take full-timer only but u can try ur luck tho

This post has been edited by Airborne: Oct 4 2008, 06:00 PM

I left Scope, ISCM after 1 year (Aug 08')
I still think this is the best place to gain experience and work.

So soon, why?

apparently alot of scope-ians storm here...

Erm, I have been working in ISCM (I afraid people confused between ITSC, SCOPE and ISCM) for 2 years in customer experience division and allow me to share experience working in this company:

1. Great exposure because you might be able to get in touch with people all around the world, built application that target different countries.

2. Annual leave is about 18D ~ 22D (or even more)..depend on your job grade; So AL + PH + sick leave, is around 30++ days.

3. For my division, we practice flexi working hour, meaning you can choose to work from 9AM, 10AM and 11AM, however this is still depend on which team, and whether your team manager offer this benefit.

4. Work from home is on the way deliver to us...

5. Relationship among colleagues is consider good; however, office politics cannot be avoided especially we are talking about a huge organization, matrix organization so you know the politic is multiplied lor.

6. Pay, pay is OK I think; but I think this is people to people basis...Bonus depend on your rating, rating 1->5, A->E, so if you are 1A, you are god like and bonus will be huge, and if you are 5E..hmm, take care.

7. Always struggle with budgeting issue and technology; but remember business come first, so if business say no budget, then your great idea (application) will be dropped...so don't get sad and relax...and this is the most important point people start complaining "Sux lar", "like this also can", and well, this is the fact.

8. Recommend not to join when you are first grad, salary increment is slow...however, join if you are in AP or SAP level maybe a better choice @@ Or another option is make sure you ask for more salary when you join the company...

9. Rollout an application need to follow a lot of processes, and a lot of processes come with A LOT of documents, and processes are always slow, take time and tedious most of the case.....

10. Location, LRT train, tons of food stalls around the office area (Menara LYL, Menara Axis, Crystal Plaza), PJ is definitely a better working location compare to KL lar...my personal opinion (compare to citibank..), Ah, forgot, Got aeroline some more.. Open car park is about RM5 ~ RM7/Day

11. Fitness First in Menara Axis, most people gain weight after join Scope, me too, 85KG -> 93.5KG...

12. Work pressure, well depend but I think still manageable.

13. Working hour, hmmm I think is ok, normally I work from 10AM ~ 7PM and most of the days I can leave office around 7 ~ 7.30PM except I have rollout which can only carry out after bank office hours.


Overall, personally I think if you want me to give a rating (1-10) for this company I would say 7.5, as this is my 6th company I work in..

And also ask yourself if you are choosing a good company or a good boss..

Hope this help

This post has been edited by honeynet: Oct 7 2008, 11:11 PM

if service banker just forget it.. either in TPM or LYL.. mainly just a call center dealing with singapore consumer banking..
the other position you MUST avoid is Global Operation Officer.. don't ask me why, but please no..no

But if you get an offer to be with ISCM or IT-365 for other position, just give it a try.. as NoelCantona said "this is the best place to gain experience and work."

I've been with this StanChart group for almost 6 years and the worst i got for bonus was 2.5 months..

erk where else you can find a place where the CEO is a party animal (ISCM) or can jamming together in the studio and on stage(IT-365) ??

anyone attended interview with scope recently and how long do u wait for their offer after the interview? thx

i think my fren got hire immediately after the interview and signed the offer letter 2 days after interview...

may i know what position ur friend apply for??

i m being offered a position at scope as support engineer...unfortunately it is a contract one...
During the interview, the interviewer mentioned that the position is a permanent one, but now it ends up as contract...and with all the benefits being downsized..bonus pun takde...so shock to hear tht!
i m tinking if it really worth dumping my permanent job (with lesser salary, small bonus, far from home, xpensive parking rate, but it's permanent) and jump over to this place?

why dont you ask Scope why change to contract?
and why not ask if they can give you permanent if you lowered your asking? *dont talk abt lowering until they indicate so, or you cannot tahan.

ask, you wont know what you will be getting..they are quite reasonable employer though..

hi trust, i think a support position...
blabby, ya..y u din ask them back...?? most importantly how come permanent become contract edy?

Applied for BA in Scope but not shorlisted.
May I know any "lubang" to get in?

yea...of course i got asked the lady on the phone (i guess she is jst a receptionist, mayb HR clerk), and she can only mention tht they have changed their employment policy to contract-based, for all the position offered. I even mentioned that the interviewer (given the interviewer's name) did said it is a permanent position (during my interview session), but she could only say they have jst recently changed, When i asked 'why'...she can't tell..only said it applies to all other positions as well...
in fact, she even checked with the interviewer, but as said...it has just 'CHANGED'.

I expressed my dissappointment to the lady (who called) coz i really felt as if they r not 'sincere' in offering this job.

If i m to be offered a permanent one, i can straight away agree with it ardi...now i hav to think twice!