Time to complain again

And den like this.

Auth n link is down.. Guess something outside fiber cable issue. Later will call, I'll troubleshoot outside tm pole first. not now..


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Finally I climb up roof top, and checked, it's rat bitten my cable. Wth!!


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SC-SC Fiber Patch cord, you can get that easily at least

how come its not the black wire type?

It's inside house, the fiber terminate at room, den from that room, fiber cable to roof top, den from roof top to living room roof top.. Just like that..

Yes I know, problem is I need take off the nicely managed wiring den install n manage it again..

Been using for 4 months already....so far so good...always get full speed for download.

time to pay at least 150 then

This post has been edited by wcypierre: Dec 29 2015, 09:29 PM

Some questions on the installation. The 15m free one is the yellow cable or the black cable ? Bcs in my friend's condo, they pull a black cable from the termination point inside the house to somewhere around the middle of the house to a small box then got the roll of yellow cable connected to it.

How about for streaming ? Any throttling ?

used to be white years ago, nowadays its black

That is counted also ?

the black one is inclusive in the installation(15m), yellow one not sure

streaming no problem....u can stream 4k video effortlessly, and so far i didn't get any throttling.

This post has been edited by calvinlaw510: Dec 30 2015, 03:06 AM

I have my sexy siggy too hehe

Umobile slow. My house owner is providing us with umobile internet. Huhu

Hi all need some advice,

Here is the situation. last month TM call for appointment to install the unifi but when asked if can fix in certain time, they cant confirm and advice to ask the contractor when they call. When the contractor call, they say cant fix it at my requested time, suggest to do it the next day (Saturday). Now in the bill there is a UniFi Installation Deferment Fee. From my understanding is charged when customer is not available at appointed time, but I already reshedule before they come. Is the fee they charge me correct or should I complain?

your request made under 24 hours or more than 24hours? if more, they cannot charge you, but less than 24hours, they have right to charges rm200... based on their tnc...

Can we fix optical cable our self? Or only TM technician can do it?

Hi, I'm using 10Mb unifi. But when I play dota its smooth but spikes very high from time to time. But if I use cable straight to router there's no spike.

What is the solution for this? I cant bring my desktop downstairs, I borrowed laptop to test with lan cable. I cant pull lan cable from router to my room cause its too far and different floor. I bought a better receiver antenna for my desktop but I still face this issue. Any idea?