Pls be informed that we have responded to your PM. TQ

Can you please update us how is the status of the MNP system? Running okay already?
Or you are going to delay the restoration AGAIN?
I'm expecting to get the porting done tomorrow and get my damn iPhone which was supposed to be on my hand last Friday.
Thank you.

is there anyone managed to port out today as per what Maxis had promised earlier?
Thanks

just an update...MNP still in progress...

I see. I've received the SMS from DIGI claiming the MNP application has been submitted last night and until now still no feedback.
Also no message from MAXIS to ask if want to Port out or not yet.
So I guess the promise has been bounced again.

Okay I've just confirmed the MNP issue with MAXIS customer service that THEY STILL HAVEN'T RESOLVE THE MNP SYSTEM YET.



This is just so MAXIS.

Just update CFM and request CFM to take further action against Maxis for repeating using delay tactics to fool us consumers.

This post has been edited by arbelnox: Oct 22 2015, 04:42 PM

just called... Maxis still having problem releasing the number. Gonna update the complaint again if they can't sort it out later today.

i just emailed. Hope Maxis respond
Been trying to port out since 22102015


Attached thumbnail(s)

Hi guys, my port out successfully went through today around 10pm. Happy DIGI customer here!! Now must complain to MCMC again to fight for Maxis Bill waiver

still have yet to completely port out. now both telco lines are somehow active so effectively i'm being charged by both side. MCMC complaint updated and back to not resolved.

-PMed-

I have been submitting request through digi to my maxis since last Friday.

And every single damn time, Digi says porting out is unsuccessful because Maxis says i am still contracted to them.

I called Maxis countless times and told them that i have paid all the penalties and they acknowledged that i am NOT in any of their contracts.

As usual, they continue claiming that their porting out system is not working and still in the process of fixing it.

I personally believe this is tactic for Maxis to stop its customers from leaving them LEGITIMATELY.

This is rubbish.

Hi adrianteo,

At this juncture, we would like to suggest you to submit your port out request again.

Thank you

good morning,just back to Malaysia yesterday evening. Here to update my case.
Already successfully ported out on 22/10/2015 evening around 2 hours later after I updated my complaint lodge on CFM requesting CFM to take further action against MAXIS. Then the very next day when I was boarding the plane to overseas, MAXIS sincerely called me to confirm the port out and URGENTLY said that they will update their case with the CFM by stating the case is solved.

So, to those who still have issues with MNP, please keep update your complain lodge with CFM.

This post has been edited by arbelnox: Oct 27 2015, 10:41 AM

At long last MNP complete earlier today. Definitely the most problematic MNP process that I've ever gone through.

Like arbelnox suggested, if still not resolved better update the complaints otherwise Maxis gonna keep dragging their feet.

Interesting, I thought it was just me until I saw this thread.

Here is my case:

First MNP request - ended without even receiving confirmation SMS from Maxis

Second request after 12days - received confirmation from Maxis, replied YES, another Maxis SMS came in after 9hrs telling that they did not receive my confirmation, port out request failed. Great, I have to visit shop again to request for MNP.



Lodged a case with Maxis . Hope this is not some dirty moves trying to lock customer down with them. I wonder if we will be compensated with the loss of missing the promo deadline from other telcos.

Anyone having problems porting out from Maxis? Will be changing telco soon

Anyone manage to port out recently ? Seems not updated for some time d

Would like to ask usually how long one will receive the sms from maxis asking u to confirm the port out after submit ?

Hi,

You should receive the SMS within 24 hours after your request. Do PM us your details if it has been more that that.

Thank you.

as expected, maxis fuarkin reject my port out request.

Already left 1 number in my account, still say what bs shit say all sup line need to be ported out.

dirty shitty tricks from maxis