before this already clarify live chat with maxis, that i can port out since only number in this account

maybe you should report to CFM & MCMC

Hi thiri56,

Kindly contact us again if your port out request has been successful for us to review your charges. However any usages to the number will be beared by your goodself. We will review your prorated commitment charges.

Thank you

this is ridiculous

my supplementary line is on the different account of my principle line. what a joke.

now after call up with a much helpful CS, i went to digi centre again to request them to submit request to port over again

this time, i get the confirmation request to port over almost instantly after digi submit it.

funny thing is, when I call to request to separate my number to another account, they did not tell me that my this particular number got a supplementary line under it

when I live chat with a CS asking can I request to port out now after I separate my number to another line, the CS told me that I can


now I just hope everything goes fine this time

Hi samlee860407,

Kindly contact us again if you need any further assistance. Sorry for all the inconvenience.

Thank you

Already contact. I just hope all is ok. Will update here again when all is done

Alright

hello i would like to port out from Maxis (currently on surfmore 50). My refresh date is at 24th. What if i terminate inbetween those dates? refund? or over the dates? pay more?

must go maxis store right?

thank you!

Hi,

You will be charged prorated if line ported out in the middle of billing cycle. Kindly walk in to the nearest other telco service centres & request to port out. TQ

Hi Maxis,

I wanna port out to Celcom, currently under surfmore50 as 2gb is not enough, currently mine is principal line together with another principal line, issit possible to port out?

thank you

called maxis wanted to port out,

they offered RM68 for 5GB unlimited call & sms (maxis one plan 158), RM88 for 7GB unlimited call & sms (1st 6 month 8GB) (maxis one plan 188).

Supp-line RM48 unlimited call & sms, supp-line can get RM68 / RM88 same as principal also.

This post has been edited by hensky: Feb 25 2016, 01:14 PM

Hmm, so they're literally practicing discriminatory pricing policy now eh

Their strategy
1) Do not come out with cheaper plan that compete with other telco, existing customer continue to pay higher price. - Good for Maxis.
2) Give huge discount to maintain the non-loyal customer (who are porting out) - to maintain customer number.
3) Loyal customers who stay end up paying same price (higher price than non-loyal customer) - Good for Maxis annual revenue report.

This strategy only good for Maxis and non-loyal customer.
Loyal customers will be mad if found out these are true, so Maxis remain silence and only counter offer those who want to port out.

So why be a loyal customer where non-loyal customer has more benefit than u?

Hello Maxis,

I've been a customer for about 10years already. Why can't I get this kind of package?

refer to my previous post,
you are belong to the loyal customers end up paying more than a non-loyal customer

This post has been edited by hensky: Feb 25 2016, 02:08 PM

No point being loyal eh Maxis?

Been using Maxis for the past 10 years. Paying RM 50 for 2gb Internet doesn't make any sense now.

Sad that I have to leave them after 10 years but glad that I've switch to another telco.

hye ive request to port out of maxis yesterday.may i know how long the process will be.

yesterday my wife and i port out maxis. my wife port in celcom and i port in digi. less than 24 hours digi already port in while my wife still waiting port in celcom

24 hours for me to Digi.