Porting out from maxis
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 Oct 16 2015, 04:52 PM
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#1
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Junior Member
13 posts Joined: Jan 2005 
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got affected by Maxis unscrupulous practice too. attempted to port out few days back but was immediately rejected via SMS.
called them up the first time, told me everything is alright but second submission was rejected as well. did a third submission and called again today and now tell me system upgrade until further notice. just lodged a complaint to MCMC too...  |
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Oct 20 2015, 09:43 AM
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#2
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Junior Member
13 posts Joined: Jan 2005
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QUOTE(arbelnox @ Oct 20 2015, 08:50 AM) has anyone check their CFM complaint update? just checked mine at MCMC, status is now under "Investigation". Filed on the same day as you.Complaint made last Friday (16/10/2015) and until now still pending and wait for the Maxis to acknowledge. [attachmentid=5149960] Usually it will take how long for Maxis to acknowledge and responds to the complaint? Thanks  |
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Oct 20 2015, 02:19 PM
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#3
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Junior Member
13 posts Joined: Jan 2005
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just got an sms on port out acknowledgement but not successful yet.
hope can go through and not another false alarm by maxis... |
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Oct 22 2015, 10:55 AM
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#4
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Junior Member
13 posts Joined: Jan 2005
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just an update...MNP still in progress...
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Oct 23 2015, 09:56 AM
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#5
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Junior Member
13 posts Joined: Jan 2005
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QUOTE(arbelnox @ Oct 22 2015, 04:37 PM) Okay I've just confirmed the MNP issue with MAXIS customer service that THEY STILL HAVEN'T RESOLVE THE MNP SYSTEM YET. just called... Maxis still having problem releasing the number. Gonna update the complaint again if they can't sort it out later today.[attachmentid=5164731] This is just so MAXIS. Just update CFM and request CFM to take further action against Maxis for repeating using delay tactics to fool us consumers. |
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Oct 26 2015, 10:23 AM
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#6
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Junior Member
13 posts Joined: Jan 2005
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still have yet to completely port out. now both telco lines are somehow active so effectively i'm being charged by both side. MCMC complaint updated and back to not resolved.
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Oct 28 2015, 12:03 AM
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#7
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Junior Member
13 posts Joined: Jan 2005
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At long last MNP complete earlier today. Definitely the most problematic MNP process that I've ever gone through.
Like arbelnox suggested, if still not resolved better update the complaints otherwise Maxis gonna keep dragging their feet. |
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