MAXIS disappear already

This is terrible, looks like many of us are affected by maxis's cheap tricks. Can we all work together to insist on a waiver of the pro-rated charges for the days we are forcefully held with maxis until the port out is successful? Because I am sure once they resolve the port out, they will still bill us the pro-rated charges which is not acceptable. We are still forced to use their service is because of their faulty system, which by right any pro-rated charges by them must be completely absorb by Maxis. What do you guys think about this??

Maxis is a farked up telco. Today I went to Digi to subscribe a new postpaid for my dad, once I told the CS that I wanted to port the number she immediately informed that Maxis had been rejecting new application for the past 3 weeks. My father using hotlink for more than 10 years and yet they gave this message. Contract my arse.

Please lah.. few week still rectifying the issue..

This is Maxis problem, but we paid for service.. Unless Maxis provided free service ker???
Please give us solution not your problem highlight..

But i log the MCMC.. wait 15 days for what Malaysia MCMC and MAXIS can do now !!!..

Complaint No: 0550/10/15 

Date: 15 October 2015

Dear Sir/Madam,

COMPLAINT ON TELECOMMUNICATIONS SERVICE
[POOR SERVICE] - MOBILE NUMBER PORTABILITY

Thank you for contacting the Malaysian Communications and Multimedia Commission (MCMC).

We acknowledge receipt of your complaint. Please be advised that we have instructed Maxis to take necessary action to address the issue raised.

The service provider is required to respond to you accordingly on the findings and actions taken by them within 15 days. 

Should you have any other enquiry, please do not hesitate to email us at aduanskmm@cmc.gov.my or contact our complaint hotline at 1800 188 030 (Mon-Fri 8.30am to 5.30pm).

Thank you.

hi guys,i succesful MNP to digi this afternoon after tons of complain to different department and scold again n again,my case settle in abot 2 weeks plus,i saw some ppl here take more than months also cant settle so assume maxis has its way to do it although "system down",just they wan it or not. For your reference, i had done several complain threw maxis email,maxis facebook ask us,cfm &skmm(mcmc).
what i can say is maxis email and facebook they will just say sorry and sorry,no matter what u ask them to explain they wil juz ignore you.  So beter way is directly log complain to cfm and skmm(both together),complain the whole case,maxis need to answer back to them.But that a chance maxis representative will call u and said sory to u and update to cfm and skmm the case is resolve.So juz make another complain to cfm and skmm again and fxck what ever u like.

Maxis wont bird their customer,they kno you cant do anything no matter how u scold them and angry like mad. So the only way is complain to the authorities, and let them use their power to pressure on maxis. Maxis cant work without pressure...good luck to all of you start to type ur complain now

Same here, port out from Maxis to Digi failed.
Case ID : C16929909

complain to both together,and keep shooting

just checked mine at MCMC, status is now under "Investigation". Filed on the same day as you.

Hi guys, this lady called Miza called me from Maxis Customer Service Team in charge of MCMC complaints, she said that I can port out my number on Thursday. I insisted that I am not going to pay for the pro-rated charges up to the port out date because I have been trying to port out since the 1st of October, but she keeps saying that I still enjoyed Maxis service and must pay. For like 10 times I tried saying that I was forced to use the service because of your port out system problem, which u must be responsible for. But she keeps repeating that u still enjoyed maxis service, so must pay for pro-rated charges until port out is successful.

Pls be informed that we have responded to your PM. TQ

just an update...MNP still in progress...