is it possible if current vip10 user wanna upgrade to 30mbps plan, and get new equipments? if needed to do new registration, termination of current package will surely be penalised is it?

Upload is important IF u are hosting website or server.
if online gaming pings are more important.

means it is related to download speed right?

gaming is not related to both upload or download

gaming is related to how fast your connection is to the server to the user

kind of like player to player

fiber is the fastest in this regard and is not related to upload or download speed

as you can see above his ping is 8ms to the server so that is your speed to the game

some games uses p2p some uses dedicated host so it'll depend on how fast your speed is to the server and the only way to measure that is through ping

This post has been edited by MyPIA: Oct 19 2015, 02:57 PM

just bought netgear nighthawk x6 and looking thru the Youtube for the VLAN and IPTV setup, it mentioned the need to call TM Support to tell them you are going to change router. Is this necessary? I tried configuring the ppoe login and still unable to get internet access. TM Support need to amend some setting on their end according to the router the user is using?

Went to tmpoint today. The CS told me there's few complaint from high rise user that their new unifi is having problem because of the copper line used in condo compare to actual fibre for landed

decided to not upgrade yet (from VIP10)

Anyone has more info on this?

better change new router... i am using tplink wdr4300, so far at upper level can get 42-43mbps on 2.4ghz but full speed on 5ghz band... so better find dual band router....

dont worry... it my pleasure to shared with the user and maybe can push skmm to take action on tm....

your password insert correctly or not??? vlan tagging correct on the port??

username and pwd correct by referring back to the UNIFI email with all the password when the accounts was setup. Dun think I have ever change the pwd for the UNIFI Login Account

and VLAN500 for internet and VLAN600 for IPTV. Anything else I missed out?

Better take this
Advanced plus 50mbps ngn aneka(rm30)

any info either if i upgrade im getting new equipment or not?

went straight to TM point today.. ayam sad.. due to high rise residential, they said i cannot upgrade to unifi 50, 30 only...

If upgrade no new equipment will be given, if apply new line new equipment will be given

are you under contract ?

try see this... or i think you must already seen it...

http://kb.netgear.com/app/answers/detail/a...ighthawk-router

normally change router is ok... not for optical modem and stb... this 2 devices is mac binding...

yes.
from 5mb then now 10mb and still under contract

then no other choice other than upgrad and not getting new equipment, if you want I can help you upgrade

haha thanks for the offer.
but i am in the midst of getting new modem as well :|

By that time maybe some other operators will offer 100Mbps for rm100.

No problem, good luck

By 2 years time I would expect 2Gbps for RM100

who is using 30mb on high rise residential ? can do the speed test and ping test ?