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Unifi Official TM UniFi High Speed Broadband Thread V22, ( -_・) ︻デ═一▸ Maxis & Time

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allic
post Oct 19 2015, 03:00 PM

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just bought netgear nighthawk x6 and looking thru the Youtube for the VLAN and IPTV setup, it mentioned the need to call TM Support to tell them you are going to change router. Is this necessary? I tried configuring the ppoe login and still unable to get internet access. TM Support need to amend some setting on their end according to the router the user is using?
allic
post Oct 19 2015, 03:07 PM

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QUOTE(Zi-Tech @ Oct 19 2015, 03:04 PM)
your password insert correctly or not??? vlan tagging correct on the port??
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username and pwd correct by referring back to the UNIFI email with all the password when the accounts was setup. Dun think I have ever change the pwd for the UNIFI Login Account

and VLAN500 for internet and VLAN600 for IPTV. Anything else I missed out?
allic
post Oct 20 2015, 05:57 PM

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QUOTE(oktuck18 @ Oct 20 2015, 05:43 PM)
Same thing happened to me at pandan indah tm point yesterday. I just explained to them nicely & they willing to help you to fill up the form & process the RM20 rebate, no contract renewal & still can maintain my free call package.
RM20 special rebate reflected in my occ after 4hrs. smile.gif
No SKMM report lodged.
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Any hardware are given for this upgrade? Or still using the same old modem and router + iptv box?
allic
post Oct 25 2015, 08:21 PM

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Removed

This post has been edited by allic: Oct 26 2015, 12:00 PM

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