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Unifi Official TM UniFi High Speed Broadband Thread V22, ( -_・) ︻デ═一▸ Maxis & Time

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MyPIA
post Sep 16 2015, 01:00 PM

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Which router do Unifi 30MB users usually get ?

RG4332 and HG655m ? or other ones ?
MyPIA
post Sep 16 2015, 07:52 PM

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QUOTE(biloxee @ Sep 16 2015, 01:05 PM)
They gave me the TRG212M.
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Did you upgraded or applied for a new line ?
MyPIA
post Sep 19 2015, 04:22 PM

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QUOTE(fruitie @ Sep 19 2015, 02:23 PM)
Mentioned on the paper but it is not implemented la. Already like that since its introduction. doh.gif

Anyway, I think 30Mbps and 50Mbps's quota is not mentioned anywhere. rclxms.gif
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30MB and 50MB has 120GB FUP last I checked
MyPIA
post Sep 19 2015, 04:49 PM

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QUOTE(fruitie @ Sep 19 2015, 04:45 PM)
Mbps not MB. sweat.gif doh.gif Big difference...

Is it? This packages are not even on its website. hmm.gif
Anyway, I'm not worried at all because it will not be implemented, at least for now. laugh.gif
*
Sorry for the typo sweat.gif
MyPIA
post Sep 19 2015, 08:14 PM

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QUOTE(biloxee @ Sep 19 2015, 07:48 PM)
Really? Source?
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I don't really have source for it, read it on sales material regarding this package... (I'm an agent) biggrin.gif

Soon they'll update their website with this info, I guess..
MyPIA
post Sep 19 2015, 10:19 PM

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QUOTE(NubPro @ Sep 19 2015, 08:55 PM)
If this truly happen, time for another riot - Bersih 5.0
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It is not happening any time soon, but they're playing it safe in case later they decide to implement it, they can..

Don't worry...
MyPIA
post Sep 28 2015, 05:27 PM

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QUOTE(ahlin @ Sep 28 2015, 11:57 AM)
Hi, I just got called from Tm sales dept and they asked me whether it is interested to upgrade to 30mbps package. However, one thing concern me is that the upload speed is only 5mbps, will it affect online gaming experience? Because I often online gaming on PS4 and sometime shooting game required zero lag. So would like some advice from sifu here.
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It won't effect online gaming that much, but if you are more into live streaming, it will surely have an effect on that...
MyPIA
post Sep 28 2015, 11:13 PM

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QUOTE(ronn77 @ Sep 28 2015, 09:38 PM)
Why it have effect on live streaming?
Supposed important for live streaming is download speed?
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If you're streaming live stream then download speed matters
if you're uploading from your pc/console then uploading matters

ping has nothing to do with downloading or uploading
MyPIA
post Sep 28 2015, 11:15 PM

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QUOTE(ronn77 @ Sep 28 2015, 10:35 PM)
So would you recommend 10mbps up/download or 30mbps download 5mbps upload?
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Depends on your usage, if you're more into downloading then 30/50mb

if you're more into upkoading then 10mb plan

I personally love the 30/50Mbps plans due to my main usage is gaming/streaming/downloading etc


And sorry for double post I thought it would combine the post like on normal topics

This post has been edited by MyPIA: Sep 28 2015, 11:16 PM
MyPIA
post Sep 29 2015, 05:07 PM

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QUOTE(ahlin @ Sep 29 2015, 09:51 AM)
I also download stuffs and watch football live streaming. I guess the upload speed wont effect me much right? I think the live streaming you mentioned here is we live streaming to others?
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Live streaming from internet won't be effected from uploading speed

If you're live streaming to internet then only it will be effected but not that much

You might be able to stream HD easily but it'll struggle if you're trying to upload full hd stream
MyPIA
post Sep 30 2015, 01:36 AM

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QUOTE(KKW @ Sep 30 2015, 01:03 AM)
Did some speedtest on 2.4Ghz/5Ghz wifi band on Asus RT-AC68U router  smile.gif

LAN
user posted image

2.4Ghz
user posted image

5Ghz
user posted image
*
You're getting better ping on 5Ghz wifi as compared to LAN, that's quite nice...
MyPIA
post Sep 30 2015, 07:57 PM

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QUOTE(usernameINVALID @ Sep 30 2015, 07:34 PM)
hi guys...

can anyone care to share what steps need to be taken after u receive the email that notify that ur unifi have been succesfully upgraded...

and what did u and tm do after u failed to experience the supposedly upgrade package...

i agreed to upgrade my unifi from 10mbps to 30mbps but my download is still 10mbps but my upload has been reduced to 5mbps which confirms that im on the 30mbps package...on my occ.unifi page also confirms that.
ive reboot,unplug the power source to the router,already filed a report and today the technician come and check and did something in my area but still nothing changed.
i can still menoron at 1.1MBps like any other day while im on the 10mbps.
tomorrow i have to call the technician to report that im still facing the prob...any pointer/s that i can do on my end?
much appreciated
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Just call tm and tell them your port is being capped at 10mb, after that keep calling them for update and make sure to mention your previous case ID so they can file an Assurance complain...

Usually takes 3 days..

MyPIA
post Sep 30 2015, 08:06 PM

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QUOTE(usernameINVALID @ Sep 30 2015, 08:04 PM)
mine aint so seamless as before cry.gif

i filed last friday and only today they sent someone...even then he received the wrong info stating that i have no internet as to what ive reported...this port u mention,do they need to sent someone or they can do it remotely at the center?
noted  smile.gif  smile.gif
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I'm pretty sure it is remotely.

You have to be clear when making complain otherwise they'll file the wrong complain and you'll have to wait for really long.. smile.gif
MyPIA
post Oct 1 2015, 12:01 PM

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QUOTE(battousai_yiting @ Oct 1 2015, 11:42 AM)
Guys, got a question that's been on my mind, I'm currently on the Unifi VIP 10 package and am looking to upgrade to the UniFi 30 package since the price is the same and I don't use my house phone to call anyone anyways.

Primarily what I do at home is online gaming, streaming and regular downloads.

My only concern with the 5Mbps upload speed is that would it be sufficient for online gaming ? I understand that the UniFi 30 speed is asymmetrical so the upload might get congested (I'm assuming worse case scenario here). Anyone out there with experience on this ?

Thanks in advance !
*
Online gaming won't be effected. Gaming relies more on ping. biggrin.gif
MyPIA
post Oct 1 2015, 12:07 PM

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QUOTE(raynman @ Oct 1 2015, 12:06 PM)
Not if you are hosting an online gaming server like me. Upload bandwidth becomes really important. biggrin.gif
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Yeah, but that is special case scenario, lol biggrin.gif

So which package are you on?
MyPIA
post Oct 3 2015, 06:45 PM

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QUOTE(funnyface @ Oct 3 2015, 04:34 PM)
What is the default unifi username password? Try to change the RG to Asus router then asked for user/password...

Username should be serviceid@unifi?
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Better call TM to request both of those...

Yeah it is serviceid@unifi
MyPIA
post Oct 5 2015, 08:58 PM

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QUOTE(nikrizal @ Oct 5 2015, 08:22 PM)
while you have a chance to upgrade, just do!

Fibre optic broadband is far superior than the old ADSL. It's the right move.

The complaints you heard from the internet come from a very small percentage of unhappy users where most of their problems are easily solved.

Just do it!
*
Yeah, correct.

Unifi had problem with google servers for a while which I'm pretty sure is fixed already, and google app/apple store issue will be fixed soon, even Time Fibre is having the same issue as well these days icon_rolleyes.gif

QUOTE(ctwl368 @ Oct 5 2015, 06:07 PM)
Hi All
I have a question. TM called me ( the lady said she is calling from TM HQ). Asked i want to upgrade to unifi from my streamyx, i accepted.
I received email with this statement: -
*************************************************************
Customer contact details will be verified by customer or customer's authorized representative with our UniFi installers during installation. Please ensure customer or customer's authorized representative provide a copy of customer's and (or) customer's authorized representative's NRIC during installation for our verification and record purposes.
***************************************************

Does it mean i need to provide them a photo copy of my IC when the installer comes and install? 

Thanks!
*
They usually just wants to see the IC for verification purposes only

This post has been edited by MyPIA: Oct 5 2015, 09:00 PM
MyPIA
post Oct 6 2015, 09:53 AM

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QUOTE(xHj09 @ Oct 5 2015, 10:36 PM)
is the VIP30 upgrade @ RM169 from VIP10 available through phone call? i'm told in twitter to visit the nearest TM Point which is 30 minutes drive away.

what are the downsides of upgrading it other than limited upload speed?

if no free fixed line calls then cannot already since my mom calls a lot.
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Yes, it is for Rm169 but you'll have to subscribe HyppTv add on which will be RM199 or more depending on which bundle you take and yes you can upgrade through phone call also, just call 100 to request an upgrade, they'll forward the case to telemarketing depart and they'll call you for upgrade.

No free phone calls, but you can call and try to get upgrade with free phone calls, but if you go to TM Point you won't get free phone calls thumbup.gif

QUOTE(Mazda9 @ Oct 6 2015, 12:34 AM)
I'm using VIP20 and also offered VIP 50 today for RM249.

24 months contract applies and upload for VIP 50 is 10mbps only  hmm.gif
I'm in dilemma wether to proceed or not...
*
Depends on your usage, do you upload alot ? thumbup.gif

This post has been edited by MyPIA: Oct 6 2015, 09:53 AM
MyPIA
post Oct 9 2015, 10:12 AM

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QUOTE(ltcbomd @ Oct 9 2015, 08:30 AM)
Hi all. 1st time unifi subscriber here. Is the hyppTV package confirm upon installation? i receive email from TM for order confirmation but it never stated which package i am ordering. I register through agent for 30mbps.
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Call 100 to confirm biggrin.gif

Press either 1,2,3 depending on your choice
Press 2
Press 3

and talk to them to confirm
MyPIA
post Oct 10 2015, 10:05 PM

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QUOTE(kazarboys @ Oct 10 2015, 05:41 PM)
I did use some torrent most also 30gb to 40gb a month. Is that a lot? Even after I made payment the internet speed is slow. Avg I will get 7mbps, lowest 2mbps.I thought ppl hack my line, I change pass every week but still same.
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Turn off wifi from your router and try using lan cable to do some speedtest thumbup.gif

That way anyone who has "hack" your line won't be able to interfere with your speed

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