damn funny.

In dilemma, found out that my devices is ageing. The Set-Top-Box seems lagging. Not too sure, whether to upgrade or cancel and retrieve the new equipments.

You can use wifi for HyppTv but that will use your 30Mb/s bandwidth

If you use LAN it will use a separate bandwidth that TM provides so it won't effect your 30Mb/s bandwidth

Better apply for a new one, the new STB is much better

If your old router is DIR 615 then it is recommended getting new equipments

This post has been edited by MyPIA: Oct 19 2015, 11:17 AM

if u don't mind changing phone number why not subscribing a new one.

can i ask the installer to pull the modem into my room? is it connect by using the telephone line?

For that you'll need to purchase a longer LAN cable (which is quite cheap)

It is connected via LAN cable

I've upgraded to 30mbps around September at RM199 (b4 GST).
Lodged a call to CFM on last Thursday about the new price RM179 for 30mbps.

TM staff from complaint department called and advice me to goto nearest TM Point to get the RM20 discount.

TM staff in TM Point will raise form (yellow color) for you to sign. At night, check at OCC.UNIFI.MY, saw there is a discount RM20 appear on MYSERVICE tab.

Got a question. Can I upgrade my Unifi VIP 10 RM179 to the new 30Mbps RM179???

If I not mistaken, read it somewhere previously that we can opted to remain the same number? But my real concern is the downtime if the current package got cut, while waiting for the new one to come. Or is there anyway for me to get the new BTU / STB? Can anyone share their latest picture of the recent install equipments?

Yes can

Yes, you can retain your old number if apply and terminate at the same time

If your house is land house you can apply for new package first and get them to install it then only terminate old package

May i know what hyppty pack you suscribe? This is good news, i also log a report via CFM

Aneka pack.

Do we get to pick the numbers then? Strange enough, 100 told me that I'm not eligible to upgrade package that have a same value. For instance, my current package is VIP20 RM229, after RM20 discount, and I'm not allowed to go for Unifi Advance 30.

FYI....i went to TM DU today. Wanted to terminate my VIP5 & register for the new UNIFI30...CS told me that i don't need to terminate my old line. Only when the new installation complete, i can then terminate it. I live in high rise (condo).

You can complain to SKMM about that, or if your contract is over you can simply terminate old line after your new line has been installed

Well, that is great

This post has been edited by MyPIA: Oct 19 2015, 11:39 AM

can i install the new one using existing fiber (acc still active)? i don't want them to drill a new hole
then only i terminate the existing one, no problem paying the old acc one extra day or two

Yes can

means new installation?
got new equipment?

mine the orange/white router one, recommended new installation also?

Yeah. Luckily I didn't wait them to reply. I complaint to SKMM a day later

Hopefully can get those discount via SKMM