OK thanks.

I am on call free package on streamyx package.

Cheerio.

You'll be charged at local rates when you call 1300 numbers, but I think it wouldn't cost you more than RM0.50 for a 10 minutes call

This post has been edited by ComposMentis: Oct 18 2015, 09:39 PM

rm229 for unifi50 (not unifi30!) would be correct.

Noted. Thanks.

So fast? At least you got reply. Me, ignored by them?

open on Sunday coz I'm in Johor.

Yeah, pleasantly surprised as well because I only reported late last night.
Well, with this kind of reply, it makes no difference.

So guys, just do your part and report to SKMM. Force TM to give blanket discount to all early adopters. I have a feeling there are many more early adopters out there who don't know about this...

This post has been edited by fruitie: Oct 18 2015, 09:53 PM

I see.

TQ

Hey y'all did any of you complain about the pricing of the bundled hypptv as well? I just noticed that if they do agree to cut the internet price by RM20 I'd still be paying more

go share share who dont know can go complain skmm. POWER MERESHIAN!

This post has been edited by theberry: Oct 18 2015, 10:05 PM

Err. Tak faham.
I only know most of us are affected because we took the basic Aneka package and charged with RM 199 but now only RM 179 for those registered after 15th Oct.

I don't know who else, but at least I hope CFM or SKMM sees so many similar reports, will give pressure to TM to honour for all.

Nvm forget what I said, just noticed they changed my current package to ''advance" so I guess I'll only have to force them to add the RM20 discount tag to my current subscription

ur 199 includes free call?
kos 179 no free call. if ur one no free call, better complain kaw kaw one.

Nope, mine is the most generic one. No free calls and no other fancy stuff.
I didn't really argue much because I don't install the phone at all.

Unifi only the 5mbps got free calls, this is no more so no more free calls.

Well, many got to retain free calls.
The sales team can give to you.

Sadly, they die die says no more. So I just die die don't want. Usually I can get good offer when TM calls me. SO I just wait only.
But apparently they are using dirty way to force people to "upgrade", now my speed everyday sure strike new low on speed. Yesterday maintained at 0.5mbps, today even better, speed back to last time's 1511

yup... for 1300(tm unifi cs) the charge is different... if not mistaken for 2 minutes they will charges 20 sen and subsequent minute is 4sen... but that one old rate, dunno what new rate if got...

but now calling 100 enough... free summore... hehehe

Kesian, this is mine.


You will need to complain, probably something wrong with your port.

Haha I know they will reply this to me. Luckily I complaint to SKMM already before they reply me....

Dear Sir / Madam,

Thank you for contacting TM. Firstly, we would like to apologies for the late response.

Referring to your enquiry number regarding Unifi package, please be informed that upon receiving feedback from our respective department, please note that the promotion currently only offered to new and existing customer for registration after 15th October 2015. Therefore, should you wish to find out more in regards of your eligibility for the promotion, we would like to advise you to refer to our TMpoint for further assistance. We are sincerely apologize for the inconvenience caused.

For any further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you can also contact TM at 100 and choose preferred language. For Telephony & Streamyx press 1 and 4 for "Sales & Product Enquiry". For Unifi press 2 and 4 for "Sales & Product Enquiry". Alternatively, you can also contact us via mobile at 1300-888-123 (call charges apply according to Telco provider).