TM Point is open today?

I called 100 yesterday a few times, said their staff were busy and I was waiting for my turn. Gave up after a few tries.

Hope for better luck tomorrow.

experience with tm and astro before better direct complain to skmm..i summore attached the skmm report on their fb for immediate respon..

Thanks.

Just 1800 and no more numbers after the 1800?

New to me. Will try it tomorrow.

Cheerio.

OK thanks.

I am on call free package on streamyx package.

Cheerio.

Err. Tak faham.
I only know most of us are affected because we took the basic Aneka package and charged with RM 199 but now only RM 179 for those registered after 15th Oct.
I don't know who else, but at least I hope CFM or SKMM sees so many similar reports, will give pressure to TM to honour for all.

Haha I know they will reply this to me. Luckily I complaint to SKMM already before they reply me....

Dear Sir / Madam,

Thank you for contacting TM. Firstly, we would like to apologies for the late response.

Referring to your enquiry number regarding Unifi package, please be informed that upon receiving feedback from our respective department, please note that the promotion currently only offered to new and existing customer for registration after 15th October 2015. Therefore, should you wish to find out more in regards of your eligibility for the promotion, we would like to advise you to refer to our TMpoint for further assistance. We are sincerely apologize for the inconvenience caused.

For any further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you can also contact TM at 100 and choose preferred language. For Telephony & Streamyx press 1 and 4 for "Sales & Product Enquiry". For Unifi press 2 and 4 for "Sales & Product Enquiry". Alternatively, you can also contact us via mobile at 1300-888-123 (call charges apply according to Telco provider).

Can existing customer request TM for upgrade equipment if the old 1 doesn't provide the full performance from 30mbps  ?
I'm still using a 615 

Thank you for contacting TM.

We sincerely apologize for the inconvenience caused. Upon receiving feedback from respective department please be informed that, the UniFi Advance 30Mbps with promo price only entitle for customer who subscribed after 15th October 2015. However, kindly be advised to refer any nearest TMPoint in order for further information and clarification.

Please refer at http://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.aspx for the list of nearest TMpoint. We hope the above explanation clarifies on the matter. We wish to take this opportunity to thank you for your continued patience and understanding as well as extend our appreciation for your continuous support to TM.

For any further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you can also contact TM at 100 and choose preferred language. For Telephony & Streamyx press 1 and 2 for “Billing Enquiry & Payment". For Unifi press 2 and 2 for “Billing Enquiry & Payment". Alternatively, you can also contact us via mobile at 1300-888-123 (call charges apply according to Telco provider).

We look forward to serve you better.

Nope, no supporting from my end.

Hi all, I'm exisitng 30MB user. Do i need to lodge a complain to SKMM prior visiting TM Point?