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 Taobao Global Direct Shipping - experiences?, The good and the bad

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tronx
post Jan 29 2020, 03:16 PM

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What is XTA means in ABX ? I checked website they state XTA is Perak but why go there since my address is at KL??
alucard89
post Jan 29 2020, 03:51 PM

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QUOTE(AlwanD @ Jan 26 2020, 04:02 AM)
Hi I need help. I cannot choose shipping method to send my purchased item to USA. There is only one option available and it doesnt stated which method. It just state 83¥.

Once I click the option taobao dont include shipping fee 83¥ on my bill.

1. How can I choose shipping method options for US address?
2. If shipping fee not included in my bill does it mean I cannot ship the item to US? (I dont want to use any buying agent or forwarder since the shipment is expensive)
p/s : I wont ship the items now due to current corona virus outbreak.

Please I need help
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I'm not sure for official consolidate service by taobao.
With ectbuy, they use dhl to ship to us
Yuri Gagarin P
post Jan 30 2020, 07:53 PM

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QUOTE(tronx @ Jan 29 2020, 03:16 PM)
What is XTA means in ABX ? I checked website they state XTA is Perak but why go there since my address is at KL??
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XTA is code for Tapah, Perak. I guess you are living in Jalan Tapah, KL. Call their head office to get the good send to your nearest location.
tronx
post Jan 31 2020, 08:45 AM

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QUOTE(Yuri Gagarin @ Jan 30 2020, 07:53 PM)
XTA is code for Tapah, Perak. I guess you are living in Jalan Tapah, KL. Call their head office to get the good send to your nearest location.
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No bro, my address is at Desa Petaling. I called abx and they admit is misrouted to Perak. Haha quite weird ya...
fuzzywuzzy13
post Feb 2 2020, 01:00 PM

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cny holiday until when ya? coz i have item that hasn't been shipped out yet since wednesday. or is it bcs of the corona virus outbreak ?

teamloks
post Feb 2 2020, 04:27 PM

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QUOTE(fuzzywuzzy13 @ Feb 2 2020, 01:00 PM)
cny holiday until when ya? coz i have item that hasn't been shipped out yet since wednesday. or is it bcs of the corona virus outbreak ?
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extend till 10th i think if it become more worse going to extend more i think
fuzzywuzzy13
post Feb 3 2020, 01:23 PM

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QUOTE(teamloks @ Feb 2 2020, 04:27 PM)
extend till 10th i think if it become more worse going to extend more i think
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i pm-ed seller they said after lantern festival. so i think around 10th feb. aiyo so long
sagethesausage
post Feb 7 2020, 09:01 AM

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QUOTE(fuzzywuzzy13 @ Feb 3 2020, 01:23 PM)
i pm-ed seller they said after lantern festival. so i think around 10th feb. aiyo so long
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Same case, paid last Wednesday until now haven't shipped out.

Possible to chg shipping address if haven't shipped from warehouse? Need to completely repay the consolidate shippping fee?

This post has been edited by sagethesausage: Feb 7 2020, 09:01 AM
myasiahobby
post Feb 7 2020, 01:37 PM

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all extend holiday til 10 Feb. hope on 10 Feb all back to normal
squall_12
post Feb 7 2020, 10:08 PM

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do we need to wear glove when open the box from taobao which should start deliver to malaysia next week? Thanks

This post has been edited by squall_12: Feb 7 2020, 10:08 PM
alexander3133
post Feb 9 2020, 06:58 PM

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Sigh

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evilhomura89
post Feb 10 2020, 12:45 PM

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QUOTE(myasiahobby @ Feb 7 2020, 01:37 PM)
all extend holiday til 10 Feb. hope on 10 Feb all back to normal
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Warehouses (mostly in Guangzhou) extended their shutdown to 17 Feb as there's a partial lock down in Guangzhou
I guess there won't be any shipment activities until next week then
teamloks
post Feb 10 2020, 12:52 PM

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QUOTE(evilhomura89 @ Feb 10 2020, 12:45 PM)
Warehouses (mostly in Guangzhou) extended their shutdown to 17 Feb as there's a partial lock down in Guangzhou
I guess there won't be any shipment activities until next week then
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some of my forwarder also mention they also extend till 23th
ah_suknat
post Feb 10 2020, 02:14 PM

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QUOTE(squall_12 @ Feb 7 2020, 02:08 PM)
do we need to wear glove when open the box from taobao which should start deliver to malaysia next week? Thanks
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If you are paranoid, then just wear glove, and spray disinfectant outside your house.

Better be safe then sorry
fuzzywuzzy13
post Feb 10 2020, 03:22 PM

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some holiday until 17th, some until 14th. depends on area i think. but not sure about courier until when they are on holiday.
myasiahobby
post Feb 10 2020, 06:05 PM

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I think on 17 they will announce delay work again
tvcat
post Feb 12 2020, 06:19 PM

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I clicked the blue chat icon but nothing pop up so i can't chat with the seller.

I'm using desktop website, anyone having similar problem?
lawliet88
post Feb 12 2020, 10:25 PM

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QUOTE(tvcat @ Feb 12 2020, 06:19 PM)
I clicked the blue chat icon but nothing pop up so i can't chat with the seller.

I'm using desktop website, anyone having similar problem?
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Their desktop version is somewhat not optimize nowadays. Years before it will pop up a window ask to install Ali wangwang messenger or chatbox.

Just use mobile version
teamloks
post Feb 12 2020, 11:02 PM

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just tried order something today looks like the item is moving still dont know if taobao official warehouse working or not yet
tvcat
post Feb 13 2020, 12:37 AM

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QUOTE(lawliet88 @ Feb 12 2020, 10:25 PM)
Their desktop version is somewhat not optimize nowadays. Years before it will pop up a window ask to install Ali wangwang messenger or chatbox.

Just use mobile version
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my mobile phone screen too small...last time taobao chat is like shopee chat, so good and ez to use haiz

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