Hi I need help. I cannot choose shipping method to send my purchased item to USA. There is only one option available and it doesnt stated which method. It just state 83¥.

Once I click the option taobao dont include shipping fee 83¥ on my bill.

1. How can I choose shipping method options for US address?
2. If shipping fee not included in my bill does it mean I cannot ship the item to US? (I dont want to use any buying agent or forwarder since the shipment is expensive)
p/s : I wont ship the items now due to current corona virus outbreak.

Please I need help

What is XTA means in ABX ? I checked website they state XTA is Perak but why go there since my address is at KL??

XTA is code for Tapah, Perak. I guess you are living in Jalan Tapah, KL. Call their head office to get the good send to your nearest location.

cny holiday until when ya? coz i have item that hasn't been shipped out yet since wednesday. or is it bcs of the corona virus outbreak ?

extend till 10th i think if it become more worse going to extend more i think

i pm-ed seller they said after lantern festival. so i think around 10th feb. aiyo so long

all extend holiday til 10 Feb. hope on 10 Feb all back to normal

Warehouses (mostly in Guangzhou) extended their shutdown to 17 Feb as there's a partial lock down in Guangzhou
I guess there won't be any shipment activities until next week then

do we need to wear glove when open the box from taobao which should start deliver to malaysia next week? Thanks

I clicked the blue chat icon but nothing pop up so i can't chat with the seller.

I'm using desktop website, anyone having similar problem?

Their desktop version is somewhat not optimize nowadays. Years before it will pop up a window ask to install Ali wangwang messenger or chatbox.

Just use mobile version