Yes it is indeed dex-i sea. 官方海运. Is there anyway that I can contact them?

i think you dont need to worry pretty confirm your item already on ship and sometime they never update haha same situation as mine after 14 day suddenly item with skynet

Order from taobao with their default air shipping.

Mine stop updating since 2/Jan... ask taobao they say passed to GDEX... Check with GDEX then Gdex say they never receive the item.

Pening....

Anyone face this before?

I’m having exactly same issue with u.. same date , same reasons and till now still haven’t get my parcel

mine dunno flight arrive or not


10/01/2019
14:30
Malaysia Estimated flight arrival time

09/01/2019
06:10
Guangzhou, China Transferring to destination

09/01/2019
00:10
Guangzhou, China

Just wait 2 to 4 more days.

sensitive fees RMB15/kg? cheap la, which agent you use?

I just talk with taobao. they considered parcel missing. full refund on shipping and parcel values. Go through their livechat.

Hi, just wanna ask if like the courier service in china takes a long time to collect the parcel because its logistics not updating and still stuck at "parcel waiting to be collected" for 2 days already

Nope. They usually collect it very fast unless its mega sales. Probably the seller only request for pickup after few days.

I asked the seller about it and the reply was this "晚点仓库那边回复". I don't really understand what it is

"the warehouse is late to reply"
-Google Translate

" later warehouse there reply "

probably, the seller contacted the warehouse guys responsible to send out the parcel, and seller is waiting their reply.

okay thanks, kinda worried cause its not updating whereas my other package already had updates and some of it reached watehouse already

damn, my parcel since 20/12/18 haven't arrive since today..

May I ask are you using air or sea shipping?

before the official changed to the only official transporter, i assumed it was air shipment. turns out to be sea, but even then..almost 4 weeks

dunno what going on ...

15 Jan 2019 18:00 MALAYSIA Flight Completed
14 Jan 2019 09:30 MALAYSIA Information
14 Jan 2019 09:30 MALAYSIA Shipment Uplifted Partially
10 Jan 2019 14:30 MALAYSIA Estimate Flight Arrival
09 Jan 2019 06:10 GUANGZHOU, CHINA Intransit to Destination

Hi may i know which web did u use to track this?

If i checked through the website, my item is already here. But when i keyed in the tracking number, it's unavailable. Sigh. Can somebody help? 13316091916