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Taobao Global Direct Shipping - experiences?, The good and the bad
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WebDpot
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 Jan 9 2017, 05:35 PM
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QUOTE(NightFelix @ Jan 9 2017, 03:56 PM) talk to customer support, nothing you can do from your apps or website dashboard there. Oh god, I don't write chinese language, I don't think Google translate can give me a precise translation. QUOTE(alucard89 @ Jan 9 2017, 04:25 PM) Tgds or consolidate? Item arrived/already consolidate order? For me last time, I consolidate order than I chat with customer support for dex to change address. Consolidate, seller hasn't ship the item yet. I have 2 address in taobao, I want to change to the second address. You chat in english or chinese with them? |
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alucard89
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Jan 9 2017, 06:01 PM
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QUOTE(WebDpot @ Jan 9 2017, 05:35 PM) Oh god, I don't write chinese language, I don't think Google translate can give me a precise translation. Consolidate, seller hasn't ship the item yet. I have 2 address in taobao, I want to change to the second address. You chat in english or chinese with them? Just google translate bro, that's what I did |
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WebDpot
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Jan 9 2017, 06:04 PM
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QUOTE(alucard89 @ Jan 9 2017, 06:01 PM) Just google translate bro, that's what I did I see, hope they can understand. So you contact them after item reach the warehouse? |
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NightFelix
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Jan 10 2017, 10:19 AM
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QUOTE(WebDpot @ Jan 9 2017, 05:35 PM) Oh god, I don't write chinese language, I don't think Google translate can give me a precise translation. Consolidate, seller hasn't ship the item yet. I have 2 address in taobao, I want to change to the second address. You chat in english or chinese with them? Google translate bro. that is your best bet. |
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jasonlim1
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Jan 11 2017, 04:57 PM
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QUOTE(Immunityx7 @ Jan 10 2017, 08:20 PM)  does this means taht its just awaiting for skynet to pickup my parcel from the custom? its been stucked there for 3 days d and i dont know who can i contact. couldnt track the parcel from skynet page too hmmmm You should get your item by today. Mine "get off" on the same date and time as yours. Today already with skynet and is out for delivery. |
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longpants
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Jan 12 2017, 02:29 PM
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Getting Started
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QUOTE(Immunityx7 @ Jan 10 2017, 08:20 PM) does this means taht its just awaiting for skynet to pickup my parcel from the custom? its been stucked there for 3 days d and i dont know who can i contact. couldnt track the parcel from skynet page too hmmmm 送关should means that the item is at the Malyasia Customs. Depends on our customs efficiency to see how long it will get cleared. Based on my experience it may take from less than a day up to 5 working days depending on your luck or their work load. |
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wongchong
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Jan 18 2017, 03:41 AM
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Getting Started
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QUOTE(longpants @ Jan 12 2017, 02:29 PM) 送关should means that the item is at the Malyasia Customs. Depends on our customs efficiency to see how long it will get cleared. Based on my experience it may take from less than a day up to 5 working days depending on your luck or their work load. Hi,which options you choose for delivery and how they charged you? |
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squall_12
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Jan 18 2017, 01:52 PM
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Hi guy, Anyone know how my order status as i cannot track the tracking number on abx website. Thanks Attached thumbnail(s)
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alucard89
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Jan 18 2017, 02:10 PM
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QUOTE(squall_12 @ Jan 18 2017, 01:52 PM) Hi guy, Anyone know how my order status as i cannot track the tracking number on abx website. Thanks Have your tried checking the number on gdex? |
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ycs
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Jan 18 2017, 02:23 PM
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anyone know how long taobao forwarders close for CNY? 2 weeks?
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squall_12
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Jan 18 2017, 03:00 PM
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QUOTE(alucard89 @ Jan 18 2017, 02:10 PM) Have your tried checking the number on gdex? ok thanks later let me check on it. |
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squall_12
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Jan 18 2017, 04:12 PM
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QUOTE(alucard89 @ Jan 18 2017, 02:10 PM) Have your tried checking the number on gdex? cant track as well so should i contact shipping for update? Thanks |
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X3RXUS
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Jan 18 2017, 06:32 PM
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QUOTE(squall_12 @ Jan 18 2017, 04:12 PM) cant track as well so should i contact shipping for update? Thanks Try this two links: http://118.139.183.89/Podtrack/http://www.expresstrack.net/ |
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squall_12
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Jan 18 2017, 10:35 PM
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QUOTE(X3RXUS @ Jan 18 2017, 06:32 PM) got the tracking from this website http://118.139.183.89/Podtrack showing in the picture and so is my order got issue? Thanks Attached thumbnail(s)
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alucard89
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Jan 18 2017, 10:43 PM
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QUOTE(squall_12 @ Jan 18 2017, 10:35 PM) got the tracking from this website [url=[/url] showing in the picture and so is my order got issue? Thanks Could be that the flight to msia keeps getting delayed I once had an order that had like 5 day flight delay, had to confirm with help chat about that I really hope that doesn't happen when cny is is really close next week |
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squall_12
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Jan 18 2017, 10:45 PM
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QUOTE(alucard89 @ Jan 18 2017, 10:43 PM) Could be that the flight to msia keeps getting delayed I once had an order that had like 5 day flight delay, had to confirm with help chat about that I really hope that doesn't happen when cny is is really close next week so i have to contact help chat on this right? Thanks |
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alucard89
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Jan 18 2017, 10:46 PM
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QUOTE(squall_12 @ Jan 18 2017, 10:45 PM) so i have to contact help chat on this right? Thanks No need, but better to confirm what's the issue for the shipment flight delay |
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squall_12
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Jan 18 2017, 10:48 PM
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QUOTE(alucard89 @ Jan 18 2017, 10:46 PM) No need, but better to confirm what's the issue for the shipment flight delay ok got it. Thanks again  |
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Quote
DEX-I's partner changed to GDEX? Just found that DEX-I's tracking page, stating the delivery agent is GD Express Sdn Bhd 
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