1) Booking now
2) Staying from 9 July to 11 July 2016
3) Yes Hotel only

Wonder why I cant get it

Not all hotel eligible..

Try use Milk a deal.

You could get 8% back from the deal.

Hit me up if you are using that site, we both could get extra $$

Hi all,

I am first time user for CC.
May I know how can i pay Citibank CC using CIMB Cliks?

Thank you!

You need to go to--> Transfer--> Transfer To Other Banks

CITIBANK BERHAD

Acc. No is your cc number

Recipient name is name reg. as per cc.

--Double post--
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This post has been edited by jiajge90: Feb 16 2016, 10:38 AM

Thank you for your response!
How can I know whether the transaction/payment succeeded? Will citibank send any confirmation on that?

Thank you!

you can either
1. check the outstanding balance/unbilled transaction at your citibank online portal
2. check cimbclicks for any failed transaction
3. called up citibank cs to ask whether the amount has been received or not

you can set SMS alert for any debit/credit transaction to your accounts in Citibank portal.

You will receive one sms from cimb, one thank you sms from citibank.


Option 1: If you choose GIRO, RM0.11 (inclusive GST)

upon completion your payment of transfer fund to citibank (payment sucessful), you will receive one sms from cimb. (normally within 1-2 minutes)
after 24-48 hours,
citibank will send you a thank you message, stating RMXXXX.XX paid.

Then this is the direct confirmation.



Option 2: If you choose IBFT, RM0.53 (inclusive GST)

upon completion your payment of transfer fund to citibank (payment sucessful), you will receive one sms from cimb. (normally within 1-2 minutes)

you can log in into citibank online. you will see your credit limit has been increase accordingly to your payment account.

if my credit limit is RM80k, i spent RM2k, credit limit is RM78k, if i paid back RM2k using IBFT, the credit limit in citibank online will instantaneously increased back to otiginal credit limit, i.e. RM80k.

This is indirect confirmation.

if you want direct confirmation, wait for sms from citibank as i mentioned above.

hope this help you.

citib is charging me annual fee for the cash back card.
called and denied a waiver.

anyone knows whats their criteria for waiver?

If you are not willing to pay the AF, then just tell them you would like to cancel the card.
There is a chance you may get counter offer to waive the AF with conditions. Worst case, just redeem all your reward points and cancel it for real.

Annual fees will be pro rated if you have to pay (not entire year). The dept for waiver is Card Retention Unit and they work during office hour.
One thing,sometimes they will only waive once you officially submit cancellation request ( with all outatanding balance cleared).
As customer, usually its too late although they will give alot of excuse that they reviewed and now you eligible. There a lot of no annual fee upfront from competitors.

My friend write to complain Citibank on the AF charged, bank called him and finally waived.

what do you mean by pro rated? Any example?

If the annual fee (let say RM 100) starts charging on 1 Feb 2016 to 31 Jan 2017, and you cancel today, it will be 18/366 (leap year) x RM 100 = RM 0.86. Not the entire RM 100.

This post has been edited by mot88: Feb 18 2016, 09:38 PM

okay understand, thanks. so this is for cancellation + paying AF case.

Revision of Terms & Conditions Citi Cash Back and Citi Cash Back Platinum cards Terms and Conditions wef 11th March 2016

https://www.citibank.com.my/global_docs/pdf/cashbacktnc.pdf

note: pdf not available. wait till citibank fix it.

This post has been edited by cybpsych: Feb 19 2016, 08:57 AM

Just received a call regarding the insurance that they collaborate with AIA. Anyone can confirm this? The whole program does not seem like a scam, but I doubt there's such good thing happening to me.

Luckily just about celcom bill payment.. I thought they revised the cashback for the card benefits

Now can liao...
Revision of Terms & Conditions Citi Cash Back and Citi Cash Back Platinum cards Terms and Conditions wef 11th March 2016
https://www.citibank.com.my/global_docs/pdf/cashbacktnc.pdf