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> Official Microsoft Surface Thread V4

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dakulala
post Aug 15 2021, 10:04 PM

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QUOTE(death_nite @ Aug 14 2021, 06:39 PM)
I asked them last month.
They will give u refurbished SP5 same spec.

Now ive got one SP4 laying around cannot use keybord and got flick gate issues. Lol.

I bought SP7 instead.

Still thinking should i just get it replaced or not bcos my sp4 is i7 256gb 16ram. Not sure worth the 2.5k tak.

My SP7 pun i5 jer. Haih
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Only if they replace with the sp5 with the same spec, i bet quite worth the penny u pay. 2nd hand value for sp5 also more than rm2.5k.

Cincai kira. Untung la sikit. 😆😆😆
dakulala
post Aug 15 2021, 10:04 PM

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QUOTE(Foo Mun @ Aug 12 2021, 10:07 AM)
You can try to call them or email them. I also couldn't find the live chat anymore. Below is the link to get Microsoft Support Malaysia's contact number.

Microsoft Support Malaysia
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Thanks. Manage to contact them thru fb. But so slow to respond. 😂
death_nite
post Sep 1 2021, 02:32 PM

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QUOTE(dakulala @ Aug 15 2021, 10:04 PM)
Only if they replace with the sp5 with the same spec, i bet quite worth the penny u pay. 2nd hand value for sp5 also more than rm2.5k.

Cincai kira. Untung la sikit. 😆😆😆
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So i decided to pay RM2500 to microsoft and get my pro 4 i7 16gb ram 256gb ssd replaced.

Just received refurbished unit from microsoft.
Looks good. Looks new.

They replaced it with Pro 5 i7 16gb ram AND 512GB SSD!
Wuhooooo!!!!
Foo Mun
post Sep 1 2021, 02:45 PM

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QUOTE(death_nite @ Sep 1 2021, 02:32 PM)
So i decided to pay RM2500 to microsoft and get my pro 4 i7 16gb ram 256gb ssd replaced.

Just received refurbished unit from microsoft.
Looks good. Looks new.

They replaced it with Pro 5 i7 16gb ram AND 512GB SSD!
Wuhooooo!!!!
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Congrats for the upgrade especially the SSD rclxm9.gif
death_nite
post Sep 1 2021, 07:20 PM

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QUOTE(Foo Mun @ Sep 1 2021, 02:45 PM)
Congrats for the upgrade especially the SSD  rclxm9.gif
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Thanks. Haha. Since this is an extra surface, i am setting up like normal pc. Lol. Bought tablet stand from shopee.

Attached Image
jack2
post Sep 11 2021, 03:13 AM

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how much pro4 i5 worth if battery swollen and you can change the battery and got pro4 to use liao.. i got two units swollen
farkingdom
post Sep 23 2021, 08:19 AM

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Surface Pro 8 finally out, used to be surface pro owner and the Surface line is getting exciting again.

Microsoft announces Surface Pro 8 with bigger 13-inch 120Hz display and Thunderbolt

https://youtu.be/Ke4kXDfsDuE

This post has been edited by farkingdom: Sep 23 2021, 08:28 AM
PowerOfZero
post Sep 24 2021, 10:03 PM

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Does Microsoft surface come with free Microsoft office? I mean free as full version not the 30 day trial thing

This post has been edited by PowerOfZero: Sep 24 2021, 10:03 PM
Foo Mun
post Sep 24 2021, 11:10 PM

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QUOTE(PowerOfZero @ Sep 24 2021, 10:03 PM)
Does Microsoft surface come with free Microsoft office? I mean free as full version not the 30 day trial thing
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Unfortunately no, but you can use Web version
Savor_Savvy
post Sep 26 2021, 08:36 PM

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QUOTE(jack2 @ Sep 11 2021, 03:13 AM)
how much pro4 i5 worth if battery swollen and you can change the battery and got pro4 to use liao.. i got two units swollen
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Swollen units due to plugged in 100% of the time? Or due to old age?
DrizzzIe
post Sep 26 2021, 10:37 PM

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Anybody knows where can I get a brand new Microsoft surface wireless keyboard? The silver one.

And any of you know where can I repair one?
jack2
post Sep 28 2021, 10:02 AM

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QUOTE(Savor_Savvy @ Sep 26 2021, 08:36 PM)
Swollen units due to plugged in 100% of the time? Or due to old age?
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plugged in 100% of the time
Savor_Savvy
post Sep 28 2021, 06:47 PM

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How's the warranty process if we are to contact Microsoft for a faulty battery?
rhodry
post Sep 28 2021, 07:40 PM

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QUOTE(Savor_Savvy @ Sep 28 2021, 06:47 PM)
How's the warranty process if we are to contact Microsoft for a faulty battery?
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If under warranty then very simple. Just create the support ticket online - they will email you the shipping label and arrange pick up time - you pack your device securely and stick the label on and hand it over to the courier - once MS receives it then they will inspect - if no issues with the warranty claim then the next email you'll get from them is them tell you your replacement has been shipped out. Whole process probably 2 weeks max? Not sure how COVID would've affected this timeline.
Savor_Savvy
post Sep 28 2021, 08:13 PM

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QUOTE(rhodry @ Sep 28 2021, 07:40 PM)
If under warranty then very simple. Just create the support ticket online - they will email you the shipping label and arrange pick up time - you pack your device securely and stick the label on and hand it over to the courier - once MS receives it then they will inspect - if no issues with the warranty claim then the next email you'll get from them is them tell you your replacement has been shipped out. Whole process probably 2 weeks max? Not sure how COVID would've affected this timeline.
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Thanks for the explanation. rclxms.gif

Hope it's not faulty and can be easily fixed, although I have tried.

This post has been edited by Savor_Savvy: Sep 28 2021, 08:55 PM
IanMok
post Oct 5 2021, 10:13 PM

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Any of you know when is the SP 8 going to launch in Malaysia? I m planning to upgrade my SP5
rhodry
post Oct 7 2021, 03:46 PM

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QUOTE(IanMok @ Oct 5 2021, 10:13 PM)
Any of you know when is the SP 8 going to launch in Malaysia? I m planning to upgrade my SP5
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One of the resellers told me Malaysia will be January 2022 for the Laptop Studio. I assume Pro 8 should either be same time or earlier that than since it's an established product. But who knows with Microsoft.
skyvampire
post Oct 12 2021, 02:06 AM

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I have a surface3, have problem on power button. anyone know where can do the repair beside official sc? my location at subang
death_nite
post Oct 22 2021, 09:16 PM

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Anyone update ur surface to windows 11?

I tried both for my surface pro 5 and 7.

7 through windows update.
5 through iso. No need to reformat just need to modify registry a bit.

So far so good.
Especially pro 5 since microsoft said it is an unsupported device since it use intel 7th gen.

Can update windows 11 through windows update as usual. So i guess what microsoft meant back then is if windows 11 f up ur surface, microsoft wont do anything to fix unsupported device.
rhodry
post Oct 23 2021, 12:01 AM

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QUOTE(death_nite @ Oct 22 2021, 09:16 PM)
Anyone update ur surface to windows 11?

I tried both for my surface pro 5 and 7.

7 through windows update.
5 through iso. No need to reformat just need to modify registry a bit.

So far so good.
Especially pro 5 since microsoft said it is an unsupported device since it use intel 7th gen.

Can update windows 11 through windows update as usual. So i guess what microsoft meant back then is if windows 11 f up ur surface, microsoft wont do anything to fix unsupported device.
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I have updated my devices to Windows11. Surface Pro X, Asus Zephyrus G14 and Surface Go3 (my Go3 is commercial spec and came with Win10). So far no issues, loving Windows 11. ProX also feels faster.

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